Recover lost sales with cart abandonment emails
Set up automated emails to be sent when a customer abandons your store’s checkout without making a purchase.
Here’s how it works
Customer abandons checkout
A customer adds your product to the cart but leaves without buying.
Reminder email is sent
An email is sent to encourage the customer to complete the checkout.
Recover the sale
The customer completes the checkout, resulting in a recovered sale for you.
Launch a Sellfy store & set up cart recovery emails today!
Start Free TrialBest ways to use cart abandonment
Here's some inspiration to get you started.
Send a cart reminder email
Sending a cart reminder email can be highly effective. Many customers will return and complete their order when reminded about items left in their cart. People appreciate gentle reminders and often need encouragement to finalise their purchase.
Offer a discount to encourage completion
Providing a discount to complete the purchase is a common strategy in ecommerce. Discounts incentivize customers to complete their orders, particularly if they were hesitant. It also enhances customer satisfaction by offering a better deal.
Increase conversions with personalized cart abandonment emails
Set the timing
Offer a discount
Customize the email template
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Start Free TrialFAQs
What is the Cart Abandonment feature on Sellfy?
Sellfy's Cart Abandonment feature helps sellers track and recover lost sales by identifying customers who add items to their shopping carts but do not complete the purchase. This feature enables sellers to send automated follow-up emails to these customers, encouraging them to return to their carts and complete the transaction.
How does the Cart Abandonment feature work?
Sellfy's Cart Abandonment feature tracks customer behaviour on your store, specifically noting when a customer adds items to their shopping cart but leaves the site without completing the purchase. Sellers can then set up automated email sequences to remind these customers about their abandoned carts, potentially recovering lost sales.
Can I customize the Cart Abandonment emails?
Yes, sellers have the flexibility to customize the content and timing of the Cart Abandonment emails sent to customers. You can personalize the emails with product information, promotional offers, and incentives to encourage customers to return and complete their purchases.
How can I access and manage the Cart Abandonment feature?
Sellers can access and manage the Cart Abandonment feature within their Sellfy dashboard. From there, you can view analytics related to abandoned carts, set up automated email sequences, and track the effectiveness of your recovery efforts. Sellfy provides intuitive tools to help you maximize the potential of this feature and recover lost revenue. Note that this feature is only available on Business subscriptions and above.