Spendsuasion 4Wk Course - Help your clients to happily spend more

Tuesday 7-8pm - October 6, 13, 20 & 27, 2020
ALL INCLUSIVE PRICE PER SALON OR CLINIC
(For up to 5 staff per clinic/salon)
If your team is 6 or more please email [email protected] as a personalised program for your clinic may be more suitable

1. COURSE DESCRIPTION

This is a unique program specifically designed for the Beauty and Aesthetic industries. It’s for those people looking for new ways to improve their business profit – by increasing their average client transaction, with existing clients.

Over 4 weeks, we unpack the Spendsuasion™ blueprint used for persuasively up-selling, cross-selling and increasing take-home retail purchases. It covers the five critical areas that increase profit: up-sell, cross-sell, rebooking, retention and retail. New language will be introduced and practiced, to help you shift and lift your results across the five areas.

Using the Spendsuasion™ blueprint, you won’t feel like you’re pressuring your clients. You’ll just be having a conversation. It’ll feel easy. Comfortable even…

“Getting to Yes is actually easier than you think when you have fun interactive coach like Neil. Thank you so much for all your help. It’s fantastic to have someone coach you in a way specific to the industry I work in and related to the way we teach in clinic (rather than being generic)."
~ Rene – The Cosmetic Clinic, NZ


2. PAST PARTICIPANT RESULTS
·       Past participants report 25% – 50% increase in up-sell success
·       Past participants report 10%-20% increase in cross-sell success
·       Past participants report more than 50% growth in retail sales

3. COURSE CONTENT
·      
Week 1: The Spendsuasion™ model
·       Week 2: How to improve your client engagement, by upgrading them
BONUS in Week 2: A 60-minute group Q&A call, with Neil
·       Week 3: The steps to introduce new treatment categories to your clients
·       Week 4: How to accelerate your clients at-home results

4. DELIVERY
·       Interactive online course
·       Weekly, 60-minute duration lesson, delivered online via a Zoom Meeting
·       7pm – 8pm (Sydney), Tuesday night
        Over 4 weeks
·       Course Starts:  6 October, 2020
·       Course Finishes: 27 October, 2020

5. INCLUSIONS
BONUS EXTRA:
1 group 60-minute Q&A call to ask questions, and interact with the group -
·      Workbooks for each week’s class
·      Specific tasks to implement and practice each week, to guarantee your progress
·      A supportive learning environment of like-minded therapists and industry personalities
·      A Facebook Group – The Salon and Clinic Hub – for questions, feedback and comments
·      Access to a recording of each meeting, to review during the week

6. OUTCOMES
·       Learn how to move from telling and talking too much, to building a portfolio of questions
·       Learn how to up-sell by upgrading your client’s experience
·       Learn how to cross-sell and introduce new treatment categories to your client
·       Learn how to dramatically increase your retail sales by accelerating their at-home results
·       Dramatically increase the number of clients saying ‘Yes’ to your recommendations
·       Improve your confidence and achievement