hrm531_r7_study_guide_week6

·         Ch. 4 of Managing Human Resources

 

o    Diversity

o    Globalization

o    Teamwork

o    Cultural diversity

o    Generations

 

Content Overview
 

·         Five reasons why diversity has become dominant in managing human resources

 

o    The shift from a manufacturing to a service economy

 

·         Roughly 90% of U.S. employees work in a service-based industry (Cascio, 2013, p. 122).

·         Manufacturing will always remain; however, much manufacturing has been taken overseas and made the majority of U.S. employees service-based.

·         Service-based jobs require much more interaction, which results in a higher need for education.

 
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