BSHS 395 Week 5 Final Exam

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BSHS 395 Entire Course Link
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BSHS 395 Week 5 Final Exam

Complete the final exam, which is posted by your instructor in the New
Classroom

 

Final Textbook Examination

 

This examination is to test your knowledge and what you have learned
from The Helping Process: Assessment to Termination. There are 30
short-answer questions, and each question is worth half of a point.

 

1.      
Identify and describe the three parts of the assessment phase.

      

2.      
Why is documentation such an important piece of the helping process?

      

3.      
How is the strengths-based approach used in the assessment phase? Provide
an example.

      

4.      
Why is motivational interviewing considered a valuable interviewing
strategy?

      

5.      
Compare structured and unstructured interviews. What are the pros and
cons of each?

 

6.      
What is the definition of confidentiality, and how does it
relate to the assessment phase?

 

7.      
When evaluating a client’s application for
services, how does a case manager determine eligibility?

           

8.      
Explain the concept of listening during the intake interview. Why is
it important for an intake interview to be effective?

      

9.      
What are the five methods of responding? Provide a brief example of
each.

      

10.  
Choose an interviewing pitfall. Why can the pitfall hurt the
interview?

      

11.  
How would you describe plan development? Why it is important? Provide
a brief example.

      

12.  
What challenges do new case managers have when trying to establish
information and referral systems? How can they meet those challenges?

 

13.  
What are the advantages of a case manager keeping a feedback log?

      

14.  
Describe the halo effect. How can a case manager prevent this from
occurring?

           


15.  
What are the differences between an achievement test and an aptitude
test?

      

16.  
What is the importance of client input during the planning process?

      

17.  
How can medical exams and medical consultations help a case manager
provide services to a client?

      

18.  
What are the five axes of the DSM-IV-TR®? Briefly describe
each

      

19.  
What are the advantages and limitations of a client’s social history
report?

      

20.  
What are the five models of mental illness? Provide a brief definition
of each.

      

21.  
What is the importance of a referral when coordinating services?

      

22.  
How would you define resource selection? Provide an example of
how resource selection might work for a client.

      

23.  
To work effectively with other professionals, what skills does a case
manager need?

      

24.  
How would you define the roles of a broker and a mobilizer during the
referral process?

      

25.  
What is the importance of monitoring and reviewing services?

      

26.  
How does a case manager evaluate client progress once services have
been set into motion?

 

27.  
How would you describe the four phases of behavior change? (pp. 206­–208)

 

28.  
According to the textbook, what are the three roles of a helping
professional? Briefly explain how each is used.

 

29.  
Why is feedback important when evaluating direct services? Provide an
example of feedback.

 

30.  
What are three strategies case managers can use to determine whether a
client is ready to terminate services?

          
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