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In the same way GAMAM are considered the giants of the tech world, Walmart is retail’s giant. Still unequaled in terms of revenues, despite a fast growing Amazon, Walmart has built a very strong omnichannel business model, going way beyond selling low-priced products.
A team of analysts from HUB Institute traveled to Bentonville on the look out for Walmart’s key to a long-lasting success.
Diving into the firm’s top notch customer service focus, and how it directs all activities, in retail and beyond, we came to understand Walmart is one to count in, and will not take any back seat to the Amazon tsunami.
Both firms have similar investments and are looking to expand into every aspect of their customers’ needs, be it financial or health wise. Being a retailer in the race with a tech giant,
Walmart is doubling down in addressing the logistics and delivery challenges with tech and automation, driven by a solid innovation culture. This report gives a clear picture of where both firms are at and what are their respective strengths heading into 2023.
Dive in with us to learn all about Walmart and how it is fighting back against Amazon !