MGT 521 Entire Course

*************************************
MGT 521 Entire Course Link
https://uopcourses.com/category/mgt-521/
*************************************MGT 521
Week 1 Career Plan Building Activity Career Interests Profiler


 

By completing the
My Career Plan Interests Profiler in this course, you are taking some of the
first steps to creating a career plan that will help you reach your career
goals.


  • If you need additional information, review the My
    Career Plan Student Guide, located on the My Career Plan website.

  • For assistance with content in the Phoenix Career
    Plan, contact your academic counselor. For technical issues, contact your
    academic counselor or technical support at [email protected]



Access the Career Interests Profiler.

Complete the Career Interests Profiler.


  • You may have already completed the Career Interests
    Profiler during enrollment. Your results will be saved if this is the
    case.



Write a paper of no more than 350 words
discussing the results of your Career Interest Profiler.


  • Do these results fit in with your desired career
    path?  Why or Why not?

  • Were you surprised by the results? Why or Why
    not?



Click the Assignment Files tab to submit
your assignment.

 

 

MGT 521
Week 2 Knowledge Check


The material presented below is not meant
to be a comprehensive list of all you need to know in the content area. Rather
it is a starting point for building your knowledge and skills. Additional study
materials are recommended in each area below to help you master the material.

Personalized Study Guide Results: 

Score: 12 / 12





Concepts


Mastery


Questions





Strategies for SWOT Analyses


100%


·        
1
·        
2
·        
3




Strategic and Operational Plans


100%


·        
4
·        
5
·        
6




Differentiate Between Goals and Plans


100%


·        
7
·        
8
·        
9




Examples of Contingency Factors in Planning


100%


·        
10
·        
11
·        
12




Concept: Strategies
for SWOT Analyses





Mastery :


100%


Questions :


·        
1
·        
2
·        
3




Materials on the
concept:


·   
Strategic Management

·   
Step 3: Doing an Internal Analysis

·   
The Strategic Management Process

·   
Step 2: Doing an External Analysis



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1.

As a process of self-examination during
her senior year of college, Casey decides to develop a SWOT analysis of her
prospects relative to getting a job. Casey realizes that she has a personal
characteristic that suggests she is not comfortable interacting with strangers.
She interprets this as a(n) ________ if she is to get a job as a salesperson.

·        
A.

threat

·        
B.

strength

·        
C.

weakness

·        
D.

opportunity



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2.

Casey is looking for a new job. She
decides to develop a SWOT analysis of the industries she might want to work in.
Casey majored in marketing and enjoyed studying market research. Through her
research on the Internet and in the University Library, she learns that this
industry is currently doing well. She interprets this as a(n) ________.

·        
A.

weakness

·        
B.

threat

·        
C.

strength

·        
D.

opportunity



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3.

In performing a SWOT analysis, which of
the following would be considered as a threat?

·        
A.

Lack of a strategic plan

·        
B.

Increased product demand

·        
C.

Competitors

·        
D.

Recognized brand



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Concept: Strategic
and Operational Plans





Mastery :


100%


Questions :


·        
4
·        
5
·        
6




Materials on the
concept:


·   
Types of Plans

·   
Foundations of Planning

·   
Goals and Plans

·   
Strategic Management

·   
Five Forces Model

Show More



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4.

Strategic plans are usually ________.

·        
A.

short term, directional, and standing

·        
B.

short term, specific, and standing

·        
C.

long term, directional, and single use

·        
D.

long term, specific, and standing



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5.

Operational plans are usually ________.

·        
A.

short term, directional, and standing

·        
B.

short term, specific, and standing

·        
C.

long term, directional, and single use

·        
D.

long term, specific, and standing



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6.

When organizations think about entering a
market, they may be concerned with how unique their product might be. Which of
Porter’s Five Forces would be relevant in this case?

·        
A.

Threat of new entrants

·        
B.

Bargaining power of suppliers

·        
C.

Current rivalry

·        
D.

Threat of substitutes



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Concept: Differentiate
Between Goals and Plans





Mastery :


100%


Questions :


·        
7
·        
8
·        
9




Materials on the
concept:


·   
Foundations of Planning

·   
The What and Why of Planning

·   
What Is Planning?

·   
Goals and Plans

·   
Types of Goals



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7.

________ involves defining the
organization’s goals, establishing strategies for achieving those goals, and
developing plans to integrate and coordinate work activities.

·        
A.

Execution

·        
B.

Logistics

·        
C.

Planning

·        
D.

Operations



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8.

Goals are different from plans because
________.

·        
A.

goals identify specific steps that the
organization needs to achieve, and plans identify the overall mission of the
organization

·        
B.

goals describe financial objectives, and
plans describe objectives related to social responsibility

·        
C.

goals are important only for small
companies, and plans are important only for large companies

·        
D.

goals are desired outcomes, and plans
describe how those outcomes will be accomplished



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9.

Most company goals can be classified as
either ________ or ________.

·        
A.

operational; tactical

·        
B.

social; economic

·        
C.

strategic; financial

·        
D.

strategic; operational



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Concept: Examples
of Contingency Factors in Planning





Mastery :


100%


Questions :


·        
10
·        
11
·        
12




Materials on the
concept:


·   
Foundations of Planning

·   
Developing Plans

·   
Contingency Factors in Planning

·   
How Can Managers Use Environmental Scanning?

·   
Contemporary Issues in Planning



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10.

In response to a natural disaster, which
contingency factor will affect the choice of plans?

·        
A.

Commitment concept

·        
B.

Environmental uncertainty

·        
C.

Organizational level

·        
D.

Length of future commitments



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11.

What technique would managers use when
seeking to detect big trends and changing market conditions?

·        
A.

Benchmarking

·        
B.

Formal planning

·        
C.

Contingency planning

·        
D.

Environmental scanning



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12.

The commitment concept says that plans
should ________.

·        
A.

be done for as long a time period as
possible

·        
B.

extend far enough to meet those
commitments made when the plans were developed

·        
C.

be done for as short a time period as
possible

·        
D.

not commit to specifically meeting the
goals made when the plans were developed

 

MGT 521
Week 3 Knowledge Check


The material presented below is not meant
to be a comprehensive list of all you need to know in the content area. Rather
it is a starting point for building your knowledge and skills. Additional study
materials are recommended in each area below to help you master the material.

Personalized Study Guide Results: 

Score: 21 / 21





Concepts


Mastery


Questions





Six key elements in determining organizational
structure


100%


·        
1
·        
2
·        
3




Mechanistic and Organic Structures


100%


·        
4
·        
5
·        
6




Types of Contemporary Organizational Designs


100%


·        
7
·        
8
·        
9




Types of Internal and External Collaboration


100%


·        
10
·        
11
·        
12




Stages of Group Development


100%


·        
13
·        
14
·        
15




Five Conflict Management Techniques


100%


·        
16
·        
17
·        
18




Six Aspects of Group Structure


100%


·        
19
·        
20
·        
21




Concept: Six
key elements in determining organizational structure





Mastery :


100%


Questions :


·        
1
·        
2
·        
3




Materials on the
concept:


·  Designing
Organizational Structure

·  Basic
Organizational Design

·  Work Specialization

·  Departmentalization

·  Chain of Command



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1.

The process of dividing work activities
into separate job tasks is known as ________.

·        
A.

work specialization

·        
B.

differentiation

·        
C.

chain of command

·        
D.

span of control



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2.

The process of grouping jobs together is
known as ________.

·        
A.

departmentalization

·        
B.

centralization

·        
C.

formalization

·        
D.

decentralization



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3.

The line of authority that extends from
upper organizational levels to lower levels, clarifying who reports to whom, is
known as the ________.

·        
A.

employee power distance

·        
B.

unity of command

·        
C.

span of control

·        
D.

chain of command



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Concept: Mechanistic
and Organic Structures





Mastery :


100%


Questions :


·        
4
·        
5
·        
6




Materials on the
concept:


·  Mechanistic and
Organic Structures

·  Basic
Organizational Design



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4.

Which of the following is a characteristic
of a mechanistic organization?

·        
A.

Cross-functional teams

·        
B.

Free flow of information

·        
C.

Wide spans of control

·        
D.

Clear chain of command



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5.

Which of the following structures is
highly adaptive, loose, and flexible?

·        
A.

Organic

·        
B.

Centralized

·        
C.

Vertical

·        
D.

Mechanistic



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6.

Companies would become more ________ if
they allowed professionals to set the priorities and allocate the resources for
their departments.

·        
A.

bureaucratic

·        
B.

mechanistic

·        
C.

diversified

·        
D.

organic



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Concept: Types
of Contemporary Organizational Designs





Mastery :


100%


Questions :


·        
7
·        
8
·        
9




Materials on the
concept:


·  Contemporary
Organizational Designs

·  Adaptive
Organizational Design



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7.

In a ________ structure, no clear chain of
command exists.

·        
A.

team

·        
B.

project

·        
C.

mechanistic

·        
D.

functional



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8.

Which organizational design increases the
complexity of assigning people to projects?

·        
A.

Matrix structure

·        
B.

Team structure

·        
C.

Boundaryless structure

·        
D.

Learning structure



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9.

In which of the following organizational
designs are employees most likely to experience communication difficulties?

·        
A.

Team structures

·        
B.

Matrix structures

·        
C.

Project structures

·        
D.

Boundaryless structures



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Concept: Types
of Internal and External Collaboration





Mastery :


100%


Questions :


·        
10
·        
11
·        
12




Materials on the
concept:


·  Internal
Collaboration

·  Adaptive
Organizational Design

·  Cross-Functional
Teams

·  Task Forces

·  Communities of
Practice



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10.

A company brings team members together to
collaborate on resolving mutual problems that affect each of their areas. This
is an example of the use of ________.

·        
A.

cross-functional teams

·        
B.

task forces

·        
C.

communities of practice

·        
D.

cross-cultural teams



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11.

A temporary committee formed to address a
specific short-term problem that affects several departments is known as a
________.

·        
A.

task force

·        
B.

community of practice

·        
C.

strategic partnership

·        
D.

joint venture



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12.

Which of the following will help in making
communities of practice successful?

·        
A.

Conducting face-to-face meetings, instead
of online meetings

·        
B.

Having clear accountability and managerial
oversight

·        
C.

Encouraging members to nurture competing
goals

·        
D.

Focusing on simple and routine issues that
can be easily tackled



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Concept: Stages
of Group Development





Mastery :


100%


Questions :


·        
13
·        
14
·        
15




Materials on the
concept:


·  Managing Teams

·  Stages of Group
Development

·  Groups and Group
Development



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13.

The ________ stage in the group
development process is complete when members begin to think of themselves as
part of a group.

·        
A.

forming

·        
B.

storming

·        
C.

norming

·        
D.

performing



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14.

During the ________ stage of the group
development process, a relatively clear hierarchy of leadership and agreement
on the group’s direction emerge.

·        
A.

forming

·        
B.

storming

·        
C.

norming

·        
D.

performing



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15.

The ________ stage of the group
development process is one in which close relationships develop and the group
becomes cohesive.

·        
A.

norming

·        
B.

forming

·        
C.

storming

·        
D.

performing



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Concept: Five
Conflict Management Techniques





Mastery :


100%


Questions :


·        
16
·        
17
·        
18




Materials on the
concept:


·  Conflict
Management

·  Managing Teams

·  Group Structure



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16.

In which of the following
conflict-management techniques are conflicts resolved by seeking an
advantageous solution for all the parties involved?

·        
A.

Collaborating

·        
B.

Compromising

·        
C.

Forcing

·        
D.

Accommodating



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17.

Conflicts can be resolved by withdrawing
from them or suppressing them. This conflict-management technique is known as
________.

·        
A.

compromising

·        
B.

forcing

·        
C.

accommodating

·        
D.

avoiding



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18.

Which of the following lists are the five
conflict-management options available to managers?

·        
A.

Accommodating, Asserting, Avoiding,
Compromising, and Cooperating

·        
B.

Avoiding, Collaborating, Cooperating,
Compromising, and Forcing

·        
C.

Accommodating, Avoiding, Collaborating,
Cooperating, and Forcing

·        
D.

Accommodating, Avoiding, Collaborating,
Compromising, and Forcing



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Concept: Six
Aspects of Group Structure





Mastery :


100%


Questions :


·        
19
·        
20
·        
21




Materials on the
concept:


·  Managing Teams

·  Group Structure

·  Roles

·  Norms

·  Status Systems



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19.

Behavior patterns expected of someone
occupying a given position in a social unit is called a ________.

·        
A.

role

·        
B.

status

·        
C.

profile

·        
D.

persona



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20.

Which of the following is a negative
aspect of group norms?

·        
A.

Being part of a group has the ability to
increase an individual’s antisocial actions.

·        
B.

The most widespread norms are those
related to dress codes.

·        
C.

Groups become dysfunctional when they
maintain strict norms.

·        
D.

Norms do not influence employees’
performance.



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21.

Which of the following is an accurate
statement regarding status systems?

·        
A.

Anything can have status value if others
in the group evaluate it that way.

·        
B.

Status is a weak employee motivator even
though it has behavioral consequences.

·        
C.

Status can only be formally conferred on
individuals.

·        
D.

Status systems are independent of aspects
such as prestige and grading.



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MGT 521
Week 3 Learning Team Reflection


Read the “Developing Your Empowering
People (Delegating) Skill” Skills Exercise at the end of Ch. 10 of Management. 

Discuss the
scenario with your Learning Team. 

Consider the
five behaviors described for delegating to determine how to handle the
scenario. 

Prepare a
350- to 1,050-word paper detailing how your team would handle the situation
described in the scenario.

Click the
Assignment Files tab to submit your assignment.

 

MGT 521
Week 3 Organizational Planning Worksheet


Review the example SWOT Analyses
located in this week's Electronic Reserve Readings to see the types of information
companies include.



Complete the following
tasks in the University of Phoenix Material: Organizational Planning Worksheet.
Cite your resources.

Part One (hand
in early):


Select a Fortune 500 company.

Research the selected company by first clicking on the Business Source Complete: SWOT

Analyses link in this
week's Electronic Reserve Readings. Note that additional research is needed to
complete this assignment.

Identify the company's internal and external stakeholders.

Identify the company's goals and identify the following,
specifically:


  • The company's mission and vision

  • At least one goal that can be accomplished through a strategic
    plan

  • At least one goal that can be accomplished through an operational
    plan

  • Conduct a SWOT analysis on the selected company





                                                                                                                                                                                                     



 

Organizational Planning Worksheet

 

Complete each section below. Be sure to
cite your sources when necessary.

 

 

1.   
Fortune 500 Company name

 




<Company name




 

 

2.   
The company’s internal and
external stakeholders

 




Internal
stakeholder’s


External
stakeholder’s




<Internal stakeholder


<External stakeholder




<Internal stakeholder


<External stakeholder




<Internal stakeholder


<External stakeholder




<Internal stakeholder


<External stakeholder




<Internal stakeholder


<External stakeholder




 

3.   
Company’s mission and vision

 

      Company’s
mission

 




<Mission




 

Company’s vision

 




<Vision




 

4.   
Company goals

 

At least one company goal that
can be accomplished through a strategic plan

 




<Goal




<Goal




 

At least one company goal that
can be accomplished through an operational plan

 




<Goal




<Goal




 

5.   
SWOT analysis

 




Strengths


Weaknesses




<Strength


<Weakness




<Strength


<Weakness




<Strength


<Weakness




Opportunities


Threats




<Opportunity


<Threat




<Opportunity


<Threat




<Opportunity


<Threat




 

 

MGT 521
Week 4 Knowledge Check


The material presented below is not meant
to be a comprehensive list of all you need to know in the content area. Rather
it is a starting point for building your knowledge and skills. Additional study
materials are recommended in each area below to help you master the material.

Personalized Study Guide Results: 

Score: 21 / 21





Concepts


Mastery


Questions





Early Leadership Theories


100%


·        
1
·        
2
·        
3




Contingency Leadership Theories


100%


·        
4
·        
5
·        
6




Contemporary Leadership Theories


100%


·        
7
·        
8
·        
9




Five Sources of Leader Power


100%


·        
10
·        
11
·        
12




Goals of Organizational Behavior


100%


·        
13
·        
14
·        
15




The Big Five Model


100%


·        
16
·        
17
·        
18




Attribution Theory


100%


·        
19
·        
20
·        
21




Concept: Early
Leadership Theories





Mastery :


100%


Questions :


·        
1
·        
2
·        
3




Materials on the
concept:


·  University of
Iowa Studies

·  Managers as
Leaders

·  Leadership
Behavior Theories



窗体顶端



1.

Which of the following describes the leadership
style in which a leader tends to centralize authority, dictate work methods,
make unilateral decisions, and limit employee participation?

·        
A.

Cultural style

·        
B.

Autocratic style

·        
C.

Democratic style

·        
D.

Laissez-faire style



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2.

The ________ style of leadership describes
a leader who tends to value employee participation, including in such areas as
decision making and deciding on work methods and goals.

·        
A.

cultural

·        
B.

autocratic

·        
C.

democratic

·        
D.

laissez-faire



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3.

Which of the following describes the
leadership style in which the leader generally gives the group complete freedom
to make decisions and complete the work in whatever way it sees fit?

·        
A.

Cultural style

·        
B.

Autocratic style

·        
C.

Democratic style

·        
D.

Laissez-faire style



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Concept: Contingency
Leadership Theories





Mastery :


100%


Questions :


·        
4
·        
5
·        
6




Materials on the
concept:


·  Contingency
Theories of Leadership

·  Managers as
Leaders

·  The Fiedler Model

·  Hersey and
Blanchard’s Situational Leadership Theory



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4.

The ________ model proposed that the
results of the least-preferred coworker questionnaire could determine whether
someone was relationship or task oriented, and these results would determine
effectiveness of group performance.

·        
A.

Fiedler contingency

·        
B.

situational leadership

·        
C.

leader participation

·        
D.

path-goal



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5.

Which leadership model proposed that the
final component in the model is the four stages of follower readiness, and
different levels of follower readiness call for a different leader–follower
relationship?

·        
A.

Path-goal model

·        
B.

The Fiedler model

·        
C.

Charismatic-visionary leadership

·        
D.

Situational leadership



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6.

According to Hersey and Blanchard, a low
task–high relationship situation calls for the ________ leadership style.

·        
A.

delegating

·        
B.

telling

·        
C.

participating

·        
D.

selling



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Concept: Contemporary
Leadership Theories





Mastery :


100%


Questions :


·        
7
·        
8
·        
9




Materials on the
concept:


·  Leader–Member
Exchange (LMX) Theory

·  Contemporary
Views of Leadership

·  Managers as
Leaders

·  Team Leadership

·  Transformational-Transactional
Leadership



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7.

When Alan Jackman got promoted as the head
of the sales team at Mac Software Inc., he chose three of his closest friends
in the team to form the core sales group with him. Which of the following
predictions would be consistent with the leader-member exchange theory?

·        
A.

Such an arrangement eventually becomes
unstable.

·        
B.

Job satisfaction is more likely to be
higher for the team members who are not a part of the core group.

·        
C.

Team members who are not a part of Alan’s
core group are actually far more competent than his friends who form the core
team.

·        
D.

Alan’s core group will engage in more
helping or citizenship behaviors at work.



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8.

Which of the following is an accurate
statement about managers transferring into the role of effective team leaders?

·        
A.

They will instinctively know how to
effectively lead a team to success.

·        
B.

They will be able to apply
command-and-control type functions that were used in the past.

·        
C.

They may try to retain too much control at
a time when team members need more autonomy.

·        
D.

Team leadership will come naturally to
them.



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9.

Rachel Keller’s colleagues and
subordinates have a high regard for her. They know that Rachel can help them
meet their goals, and she is always willing to reward them when they do. What
her subordinates like best about Rachel is that they know she appreciates their
work by the team lunches she often holds. Which of the following best describes
Rachel’s leadership style?

·        
A.

Transactional

·        
B.

Charismatic

·        
C.

Trait

·        
D.

Transformational



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Concept: Five
Sources of Leader Power





Mastery :


100%


Questions :


·        
10
·        
11
·        
12




Materials on the
concept:


·  Leadership
Issues in the Twenty-First Century

·  Managing Power

·  Managers as
Leaders



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10.

Which of the following is the type of
power a person has because of his or her level of authority in the business?

·        
A.

Legitimate power

·        
B.

Coercive power

·        
C.

Reward power

·        
D.

Expert power



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11.

Sam Meyers manages a telemarketing call
center. He has 20 employees working for him who are displeased with the way he
yells and threatens to terminate them for what they see as small issues. Which
kind of power is Sam using to get the job done?

·        
A.

Legitimate power

·        
B.

Coercive power

·        
C.

Reward power

·        
D.

Referent power



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12.

Marsha Lewis is the manager at a fast-food
establishment, managing a staff of 25 employees. Many of her staff members are
extremely impressed with how she handles her work, and they emulate Marsha’s
behaviors and actions in working with others. The team believes Marsha is fair
and understanding, and she always promotes from within when employees have been
performing well. Which two sources of power does Marsha use in this example?

·        
A.

Reward and referent power

·        
B.

Referent and coercive power

·        
C.

Expert and reward power

·        
D.

Referent and expert power



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Concept: Goals
of Organizational Behavior





Mastery :


100%


Questions :


·        
13
·        
14
·        
15




Materials on the
concept:


·  Focus and Goals
of Organizational Behavior

·  Goals of
Organizational Behavior

·  Understanding
Individual Behavior



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13.

What performance measure considers the
efficiency and effectiveness of employees?

·        
A.

Employee productivity

·        
B.

Organizational citizenship behavior

·        
C.

Job satisfaction

·        
D.

Turnover



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14.

What aggregate measure allows managers to
assess how happy an employee is with the many different factors at his or her
job?

·        
A.

Employee happiness

·        
B.

Workplace misbehavior

·        
C.

Employee productivity

·        
D.

Job satisfaction



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15.

When an employee volunteers to run a
canned food drive, this is an example of

·        
A.

employee productivity

·        
B.

organizational citizenship behavior

·        
C.

employee happiness

·        
D.

job satisfaction



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Concept: The
Big Five Model





Mastery :


100%


Questions :


·        
16
·        
17
·        
18




Materials on the
concept:


·  The Big Five
Model

·  Understanding
Individual Behavior

·  Personality



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16.

In the Big Five Model of personality, an
employee who is good-natured and highly cooperative, would be referred to as
scoring high in the trait of ________.

·        
A.

extraversion

·        
B.

agreeableness

·        
C.

conscientiousness

·        
D.

emotional stability



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17.

In the Big Five Model of personality,
conscientiousness refers to ________.

·        
A.

the degree to which someone is calm,
enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure
(negative)

·        
B.

the degree to which someone is sociable, talkative,
assertive, and comfortable in relationships with others

·        
C.

the degree to which someone is reliable,
responsible, and dependable

·        
D.

the degree of influence the individual
believes he or she has over certain factors



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18.

Susan is often described as being
fascinated by many things, including outdoor activities, inventive art
exhibits, and books by up-and-coming authors. According to the Big Five Model
of personality, Susan would be described as ________.

·        
A.

conscientious

·        
B.

extraverted

·        
C.

emotionally stable

·        
D.

open to experience



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Concept: Attribution
Theory





Mastery :


100%


Questions :


·        
19
·        
20
·        
21




Materials on the
concept:


·  Attribution
Theory

·  Understanding
Individual Behavior

·  Perception



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19.

________ theory gauges whether a person’s
behavior shows distinctiveness, consensus, and consistency.

·        
A.

Perception

·        
B.

Behavior

·        
C.

Attribution

·        
D.

Social contrast



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20.

Garth manages a team of 5 salespeople. One
of the salespeople, Robert, has been late to work for the past few days. If
Garth attributes Robert’s tardiness to a lack of caring about his job versus
Robert having to drop his wife at work, Garth is using the________.

·        
A.

fundamental attribution error

·        
B.

self-serving bias

·        
C.

assumption of similarity

·        
D.

halo effect



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21.

At work today, Tanya received the good
news that the team she was part of secured a winning bid for her company to
serve as the architect partner for a new shopping mall. Tanya also received the
bad news that the transmission on her car must be replaced. Tanya credits the
good news to her ability to complete work on time and the bad news to the poor
craftsmanship of her car. Tanya is exhibiting a(n) ________.

·        
A.

assumed similarity

·        
B.

stereotyping

·        
C.

fundamental attribution error

·        
D.

self-serving bias

 

MGT 521
Week 4 Organizing Work


You are a team of managers at a company. Upper management is concerned
that the structure of the division your team manages is not accomplishing goals
as efficiently as it could. As a result, upper management has tasked you to
review the current organizational structure for efficiency and recommend needed
changes.

Your team notices the organizational chart
has not been recently updated. To begin the task, your team must create an
up-to-date organizational chart to determine the efficiency of the current
structure. Then, you must create a new organizational chart that represents the
recommended structural changes. You will then present recommendations and
rationale to upper management. Complete the following tasks to prepare for your
meeting with upper management.

Select one team member's company that he or she used to complete
the Organizational Planning assignment.

Identify the selected company's current organizational
structure. 

Create anorganizational chart in Microsoft® PowerPoint® for
the current structure of the selected company. 

Discuss,with your team, any structural changes or adaptations to
the existing structures that you think should be recommended to improve that
company's efficiency and effectiveness.

Decide,as a team, what structural changes or adaptations should
be recommended. 

Create an organizational chart in Microsoft® PowerPoint® for
the recommended structure of the selected company. 

Justify your team's recommendations in a paper of no more
than 1,050 words. If your team recommends that the company structure remain the
same, defend your decision. Based on the team's decision, your paper must also
include the following:


  • Describe the work that must be completed to
    accomplish the recommended changes or adaptations. If no changes are
    recommended, explain what work is currently being done and why it is
    successful.




  • Describe how the work could be done most
    effectively. Would the work be completed by individuals, teams, or a
    combination of both? If no changes are recommended, explain how the work
    is being completed and why the current method is successful.




  • Justify the selection for how the work could be done
    and describe the approach that should be used.



Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

 

MGT 521
Week 5 Knowledge Check


The material presented below is not meant
to be a comprehensive list of all you need to know in the content area. Rather
it is a starting point for building your knowledge and skills. Additional study
materials are recommended in each area below to help you master the material.

Personalized Study Guide Results: 

Score: 17 / 17





Concepts


Mastery


Questions





Control Process


100%


·        
1
·        
2
·        
3
·        
17




Feedforward/Concurrent/Feedback Controls


100%


·        
4
·        
5
·        
6




Financial Controls


100%


·        
7
·        
8
·        
9




Balanced Scorecard


100%


·        
10
·        
11
·        
12
·        
13




Benchmarking


100%


·        
14
·        
15
·        
16




Concept: Control
Process





Mastery :


100%


Questions :


·        
1
·        
2
·        
3
·        
17




Materials on the
concept:


·  Introduction to
Controlling

·  The Control
Process

·  Step 1.
Measuring Actual Performance

·  Managerial
Decisions in Controlling

·  Correct Actual
Performance



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1.

The control process assumes that ________.

·        
A.

employees require clear directions from
management

·        
B.

employees are underqualified and require
training

·        
C.

specific goals for performance were
already created during the planning process

·        
D.

employee monitoring costs are part and
parcel of doing business



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2.

An example of control criteria that can be
used in any situation is ________.

·        
A.

number of calls taken per day

·        
B.

employee satisfaction

·        
C.

average time to process paperwork

·        
D.

client requests completed per hour



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3.

In reviewing the result of the control
process, managers could choose to avoid taking action when ________.

·        
A.

an employee fails to attain the standard
because of internal problems

·        
B.

the variance between actual performance
and the standard is acceptable

·        
C.

performance standards are acceptable,
though the employees have not attained it

·        
D.

the variance observed from the expected
performance is caused due to unrealistic standards



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17.

If a manager rationalizes that he does not
have time to investigate the source of a problem and instead resorts to
“putting out fires,” the manager is missing the use of ________.

·        
A.

bureaucratic control

·        
B.

immediate corrective action

·        
C.

basic corrective action

·        
D.

concurrent control



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Concept: Feedforward/Concurrent/Feedback
Controls





Mastery :


100%


Questions :


·        
4
·        
5
·        
6




Materials on the
concept:


·  Feedforward/Concurrent/Feedback
Controls

·  Feedforward
Control

·  Introduction to
Controlling

·  Concurrent
Control

·  Feedback Control



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4.

Which of the following types of control
prevents problems because it takes place prior to the actual activity?

·        
A.

Feedforward control

·        
B.

Concurrent control

·        
C.

Feedback control

·        
D.

Management control



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5.

Management by walking around is what type
of control?

·        
A.

Feedforward control

·        
B.

Concurrent control

·        
C.

Feedback control

·        
D.

Reactive control



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6.

What type of control gives employees
information on how well they performed, and therefore, can increase motivation?

·        
A.

Feedforward control

·        
B.

Concurrent control

·        
C.

Feedback control

·        
D.

Proactive control



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Concept: Financial
Controls





Mastery :


100%


Questions :


·        
7
·        
8
·        
9




Materials on the
concept:


·  Financial
Controls

·  Introduction to
Controlling

·  Tools for
Measuring Organizational Performance



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7.

The current ratio and acid test are two
examples of what type of ratio?

·        
A.

Activity

·        
B.

Liquidity

·        
C.

Leverage

·        
D.

Profitability



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·   



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8.

Which of the following ratios measures an
organization’s ability to meet financial obligations (debt) and allow someone
to understand the company’s use of different methods of financing to pay
interest?

·        
A.

Liquidity ratios

·        
B.

Leverage ratios

·        
C.

Profitability

·        
D.

Activity ratios



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9.

If a firm wants to measure items related
to sales and turnover, it should use what type of ratio?

·        
A.

Liquidity

·        
B.

Leverage

·        
C.

Profitability

·        
D.

Activity



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Concept: Balanced
Scorecard





Mastery :


100%


Questions :


·        
10
·        
11
·        
12
·        
13




Materials on the
concept:


·  Introduction to
Controlling

·  Tools for
Measuring Organizational Performance

·  Balanced
Scorecard



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10.

Which of the following is a performance
measurement tool that looks at four areas that can help a company succeed?

·        
A.

Market value method

·        
B.

Economic value method

·        
C.

Balanced scorecard approach

·        
D.

Information control approach



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11.

Suzy’s Packing Supplies is an organization
that prides itself on keeping its employees happy. In fact, most of Suzy’s
performance measures are based around the firm’s workers. If Suzy chooses to
measure the organization’s performance using the balanced scorecard tool, which
one of the four factors will she focus on the most?

·        
A.

Financial

·        
B.

Customer

·        
C.

Internal processes

·        
D.

People/innovation/growth strategies



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12.

Which of the following options listed
would be an example of a measurement in the internal processes area of a
balanced scorecard?

·        
A.

Employee satisfaction

·        
B.

Customer satisfaction

·        
C.

Quarterly profits

·        
D.

Duplicate activities across functions



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13.

Which of the four areas of a balanced
scorecard can help a firm best answer the question, “how do we look to
shareholders?”

·        
A.

Customer

·        
B.

Internal processes

·        
C.

People/innovation/growth assets

·        
D.

Financial



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Concept: Benchmarking




Mastery :


100%


Questions :


·        
14
·        
15
·        
16




Materials on the
concept:


·  Introduction to
Controlling

·  Tools for
Measuring Organizational Performance

·  Benchmarking of
Best Practices



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14.

________ is a method through which
organizations compare themselves to other firms to improve their processes and
products.

·        
A.

Factor analysis

·        
B.

Total quality management

·        
C.

Market positioning

·        
D.

Benchmarking



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15.

Firms can benchmark their performance
against competitors, but they can also benchmark against themselves. This is
known as _____.

·        
A.

self-analysis

·        
B.

planning

·        
C.

intra-organizational benchmarking

·        
D.

internal benchmarking



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16.

Amy’s Waffle Hut is not performing well in
inventory turnover (products are sitting unused for too long, and some are
spoiling). To correct this, Amy walks across the street to speak to Sue, owner
of Sue’s Cinnamon Rolls, to see how she handles her inventory. Amy is engaged
in what process?

·        
A.

Competitor sabotage

·        
B.

Networking

·        
C.

Competitor analysis

·        
D.

Benchmarking

 

MGT 521
Week 5 Learning Team Reflection


Your Learning Team is a team of managers of a customer call center
for timeshare vacations. 

Discuss, with
your team, the types of control measures you would use to see how efficient and
effective an employee is. 

Discuss, with
your team, the measures you would use to evaluate the entire call center.

Prepare a
350- to 1,050-word paper detailing the findings of your discussion.

Click the
Assignment Files tab to submit your assignment.

 

 

MGT 521
Week 5 Team Leadership


Your manager tells you about a new department the company will be adding
that is part of the company’s strategic plan to enter a particular market
segment. Your manager would like you to manage one of the teams in this new
department. Your manager has put together the team you will be managing. Your
new team consists of the members of your current Learning Team.

To be successful in the new market
segment, your team must efficiently accomplish the goals set by the company.
Your manager, therefore, would like you to develop a leadership approach for
each team member on your team based on the theories of leadership and each
member’s individual personalities.

Write a memo to your
manager of no more than 1,400 words in which you explain how you plan to
successfully lead your team. Include the following:


  • Evaluate the individuals, including yourself, based
    on the personality assessment.

  • Evaluate the situation in terms of urgency, culture,
    and so forth.

  • Determine leadership approaches, based on
    individuals and the situation. Highlight the principles you have applied
    from various leadership theories.



Format your memo consistent with APA guidelines.

Click the Assignment
Files tab to submit your assignment.

 

 

MGT 521
Week 6 Career Plan Analysis Paper


Write a
paper of no more than 350 words, based on the Career Interests Profiler,
describing how this course applies to your career plan.

Click the
Assignment Files tab to submit your assignment.

 

MGT 521
Week 6 Knowledge Check


The material presented below is not meant
to be a comprehensive list of all you need to know in the content area. Rather
it is a starting point for building your knowledge and skills. Additional study
materials are recommended in each area below to help you master the material.

Personalized Study Guide Results: 

Score: 13 / 13





Concepts


Mastery


Questions





Differences Between a Firm’s Social Obligation, Social
Responsiveness, and Social Responsibility


100%


·        
1
·        
2
·        
3




Green Approaches/Shades of Green Model


100%


·        
4
·        
5
·        
6




Factors to Determine Ethical Behavior


100%


·        
7
·        
8
·        
9
·        
10




Ways Managers can Encourage Ethical Behavior


100%


·        
11
·        
12
·        
13




Concept: Differences
Between a Firm's Social Obligation, Social Responsiveness, and Social
Responsibility





Mastery :


100%


Questions :


·        
1
·        
2
·        
3




Materials on the
concept:


·  What Is Social Responsibility?

·  From Obligations
to Responsiveness to Responsibility

·  Managing Social
Responsibility and Ethics



窗体顶端



1.

As a university student, your
institution’s social principles and practices reflect on you, as a stakeholder,
in the organization. Therefore, it is your right to question how these
practices should be evaluated in relation to the social issues that your school
is addressing. If your university was paying minimum wage when necessary and applying
the minimum legal standards to its employees’ work environment, it would be
said to have fulfilled its ________.

·        
A.

social obligation

·        
B.

social responsibility

·        
C.

social responsiveness

·        
D.

social expectation



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2.

As a university student, your
institution’s social principles and practices reflect on you, as a stakeholder,
in the organization. Therefore, it is your right to question how these
practices should be evaluated in relation to the social issues that the school
is addressing. If your university provides job-share programs, builds a
day-care facility, and only uses recycled paper, it could be said to be
________.

·        
A.

fulfilling its social obligation

·        
B.

socially aware

·        
C.

socially responsive

·        
D.

socially image conscious



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3.

An organization with a ___________
perspective on social responsibility is focused on maximizing profits.

·        
A.

social responsibility

·        
B.

social screening

·        
C.

social profitability

·        
D.

social obligation



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Concept: Green
Approaches/Shades of Green Model





Mastery :


100%


Questions :


·        
4
·        
5
·        
6




Materials on the
concept:


·  What Is Social
Responsibility?

·  Should
Organizations Be Socially Involved?

·  Managing Social
Responsibility and Ethics

·  Green Management
and Sustainability

·  How
Organizations Go Green



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4.

The process of applying social and
environmental criteria to an investment decision is known as ________.

·        
A.

green management

·        
B.

values-based management

·        
C.

community investing

·        
D.

social screening



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5.

Managers who consider the impact of their
organization on the natural environment are said to be practicing ________.

·        
A.

values-based management

·        
B.

ethics-based management

·        
C.

conventional management

·        
D.

green management



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6.

In which of the following approaches of
going green does the organization exhibit the least environmental sensitivity?

·        
A.

Light green approach

·        
B.

Deep green approach

·        
C.

Market approach

·        
D.

Stakeholder approach



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Concept: Factors
to Determine Ethical Behavior





Mastery :


100%


Questions :


·        
7
·        
8
·        
9
·        
10




Materials on the
concept:


·  Stage of Moral
Development

·  Factors That
Determine Ethical and Unethical Behavior

·  Managing Social
Responsibility and Ethics

·  Individual
Characteristics



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7.

At the ________ level of moral
development, a person’s choice between right and wrong is based on personal consequences
from outside sources.

·        
A.

preconventional

·        
B.

conventional

·        
C.

principled

·        
D.

elevated



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8.

At the ________ level of moral
development, ethical decisions rely on living up to the expectations of others.

·        
A.

principled

·        
B.

conventional

·        
C.

conscientious

·        
D.

preconventional



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9.

In which of the following stages of moral
development do individuals value the rights of others and uphold absolute
values and rights, regardless of the majority’s opinion?

·        
A.

Preconventional stage

·        
B.

Conventional stage

·        
C.

Principled stage

·        
D.

Established stage



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10.

________ represent basic convictions about
what is right and wrong.

·        
A.

Dogmas

·        
B.

Values

·        
C.

Cultures

·        
D.

Beliefs



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Concept: Ways
Managers can Encourage Ethical Behavior





Mastery :


100%


Questions :


·        
11
·        
12
·        
13




Materials on the
concept:


·  Encouraging
Ethical Behavior

·  Codes of Ethics
and Decision Rules

·  Managing Social
Responsibility and Ethics

·  Independent
Social Audits



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11.

A ________ is a formal statement of an
organization’s primary values and the ethical rules it expects its employees to
follow.

·        
A.

mission statement

·        
B.

code of purpose

·        
C.

code of ethics

·        
D.

vision statement



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12.

Organizations create an ethical code that
exemplifies the values and morals they want to uphold in conducting business.
One category of an ethical code typically consists of being a dependable
organizational citizen. Activities that can be included in this section are

·        
A.

complying with antitrust and trade
regulations

·        
B.

complying with accounting rules and
controls

·        
C.

providing high-quality products or
services

·        
D.

demonstrating fairness and honesty



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13.

___________________ evaluate management
practices related to the organization’s ethical code.

·        
A.

Protective mechanisms

·        
B.

Whistle-blowers

·        
C.

Financial disclosures

·        
D.

Independent social audits

 

MGT 521
Week 6 Learning Team Reflection


Read Case Application 1, "Lessons
from Lehman Brothers: Will We Ever Learn?" at the end of Ch. 5 of Management. 

Discuss the
scenario with your team. 

Discuss the
second, third, and fifth discussion questions at the end of the case with your
team. 

Answer each
question based on your team's discussion in no more than 350 words per
question.

Click the
Assignment Files tab to submit your assignment.
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