BUS 211 Week 4 quiz

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BUS 211 Week 4 quiz

Instructions

Your answers : 31/31 (100%)
• 1
Which is the process that aims at identifying company inefficiencies and then determines where improvements are needed?
o
Human resource planning
o
Workflow analysis
o
Job specifications
o
Job analysis
• 2
Which component of the HRM system strives to ensure equity and fairness in dealing with employee issues and concerns?
o
Recruitment and selection
o
Labor relations
o
Performance appraisal and feedback
o
Pay and benefits
• 3
According to Jones (2007), the semi-finished goods and services that go through a company’s production process are called
o
distribution
o
conversion
o
inputs
o
work-in-process
• 4
Which of the following is a form of information that is constantly updated to make sure that decisions can be as up-to-date as possible?
o
Real-time
o
Reliable
o
Relevant
o
Complete
• 5
Some examples of elements in the operations stage of the operations and material management process include
o
raw materials and components
o
skills and machines
o
goods and services
o
labor and customers
• 6
Which of the following describes managers’ ability to use the collection and analysis of data to gain information about various tasks and operations to increase the efficiency of a particular function?
o
Superior productivity
o
Superior innovation
o
Superior quality
o
Superior information
• 7
The combination of which two factors gives people the ability to better react to the economic environment in which they function?
o
Facts and numbers
o
Data and technology
o
Hardware and software
o
Knowledge and learning
• 8
Which of the following best describes the result of information overload?
o
Data is missing which makes information difficult to understand.
o
Vast amounts of information make it difficult to determine what is useful.
o
Excess data causes systems to fail.
o
Large amounts of real-time data make it difficult to collect.
• 9
Which of the following is one of the four major sources of competitive advantages provided by information technology?
o
Rapid development
o
Superior innovation
o
Cutting edge communication
o
Artificial intelligence
• 10
The operating system that combines both the benefits of customized products and low cost production is called
o
standardized production
o
mass production
o
flexible production
o
small-batch production
• 11
Information technology improves customer responsiveness by
o
giving middle managers the ability to collect and process more data
o
tracking people’s likes, dislikes, and buying habits
o
tracking changes to products and systems
o
allowing the organization to identify issues in products or process
• 12
In the 1990’s, the Windows operating system, created by Microsoft, was installed in 90% of the world’s PCs. This kind of penetration in the personal computer business made Windows the
o
world’s largest software system
o
industry standard
o
leader in the networking software
o
best-of-breed solution
• 13
The aim of this process is to align human resources recruitment and retention with future organizational goals.
o
Human resource planning
o
Job specification
o
Job analysis
o
Job screening
• 14
Which of the following is a key benefit of mass production operating systems?
o
A wide range of customized products
o
Unique one-of-a-kind products
o
Lower operating costs
o
Flexible employees and work teams
• 15
Which of the following best describes information learned from a Position Analysis Questionnaire (PAQ)?
o
the different types of employees’ job activities
o
specific sales strategies and daily targets
o
pool of potential applicants for each position
o
occupational safety and health concerns at work
• 16
For what purpose do businesses consider establishing maquiladoras?
o
Reduce labor costs.
o
Reduce raw materials costs.
o
Reduce inventory costs.
o
Reduce distribution costs.
• 17
According to Jones (2007), the hardware and software components of a company’s existing IT systems are called its
o
mainframes
o
legacy systems
o
microprocessors
o
network computers
• 18
One major result of organizational learning is
o
increased work load
o
increased profitability
o
increased information
o
increased expenses
• 19
Which best describes e-commerce?
o
Trade that is transacted electronically
o
Same industry commerce
o
Systems used for exchange
o
Commerce between wholesalers and retailers
• 20
Which component of the HRM system provides employees with information about their performance relative to job expectations?
o
Performance appraisal and feedback
o
Labor relations
o
Training and development
o
Recruitment and selection
• 21
According to Jones (2007), which type of operating system is designed to make unique or custom-made products?
o
Materials management production
o
Flexible production
o
Mass production
o
Small-batch production
• 22
Which of the following is software developed for business within the same industry to conduct trading?
o
Open source exchange
o
B2B marketplace
o
Business exchange center
o
Networking protocol
• 23
Of the three stages in operation and materials management, which stage comes first?
o
Production
o
Output
o
Operations
o
Input
• 24
Which of the following best explains how information technology improves innovation in a company?
o
Tracking changes in financing related to product development
o
Allowing the organization to identify new audiences for an existing product
o
Providing up-to-date information on changes to products and systems
o
Giving customers ability to purchase products more easily
• 25
Which of the following is the correct order of the operations and material management process?
o
Operations, output, and input
o
Operations, input, and output
o
Output, operations, and input
o
Input, operations, and output
• 26
Which best describes B2B commerce?
o
Commerce between wholesalers and retailers
o
Trade that is transacted electronically
o
Same industry commerce
o
Trade that takes place between companies
• 27
Which component of the HRM system provides employees with the knowledge and skills necessary to perform their job?
o
Performance appraisal and feedback
o
Recruitment and selection
o
Training and development
o
Labor relations
• 28
What is the major advantage of broadband technology?
o
Quick transmission of very large amounts of information
o
Connection of databases of different institutions
o
Transfer of data between networks over the Internet
o
Creation of an area network that links PCs to a central server
• 29
Which of the following costs is associated with a firm’s operations and materials management function?
o
The cost of the machinery, computers, tools, buildings, and equipment
o
The cost of work-in-process goods, semifinished products moving through the production process
o
The cost of employee wages, including benefits
o
The stock value of finished products a company holds in inventory
• 30
In the history of modern computers, which of the following came first?
o
The World Wide Web
o
Microprocessors
o
Mainframe computers
o
PCs
• 31
According to Jones (2007), what attributes should information provided to managers have to be useful to the organization?
o
Complete, accurate, relevant, and timely
o
Complete, efficient, effective, relevant
o
Clear, quality, engaging, and responsive
o
Superior, relevant, timely, and innovative

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