Complete Exercise 1.1 from Ch. 1 of Communicating in the Workplace. Choose one misunderstanding you experienced and fill out the chart. Respond to questions 1 and 2, located under the chart, for each example of a misunderstanding. In your response, include the following:
• Cite a meaningful misunderstanding rather than a general or less material misunderstanding. • Use a business- or work-related example rather than a personal misunderstanding. • Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, and vendor.
Preview: Communicating in the Workplace 1. What did you learn about the communication process from this activity? I learned from this process follow the steps of communication to ensure the communication is completely understood by all parties to ensure the task is completed in the correct manner.