LDR 531 Week 4 Conflict Resolution

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*************************************LDR 531 Week 4
Conflict Resolution

Conflict Resolution



As you continue to develop in your career, you will find that your
responsibilities as a leader will increase. You will be tasked with many
different jobs, such as managing conflict, handling communication challenges
among your team members, or addressing organizational communication needs. As
you know, no employee likes to speak up only to have his or her ideas not taken
seriously, or to confront others about their working styles, or to face
uncomfortable gossip among coworkers.


View the LDR/531 Storybooks.


Develop a summary of no more than 1,050 words that
includes multiple ways to handle the three situations shown in the Storybooks.


Discuss communication styles and barriers and the conflict and negotiation process
involved in handling the three situations. For each storybook, describe the
strategy or strategies you would apply in these situations.


Consider the following as you complete the


Storybook #1:

  • How would you react when a team member is being
    vague and trying to spin bad news to sound more positive, thereby making
    it harder for the team to actually approach and resolve the issue?

  • How could you encourage someone to continue to voice
    his or her opinion or to share an idea when you know she is hesitant to do

Storybook #2:

  • As a manager, how would you relay an important
    negative message with as little impact on your team as possible? Why would
    you choose this method?

  • What is the best way to handle gossip before it

  • How might you handle your team's feelings after a
    negative situation has occurred that does not directly affect your team
    but affects others around them?

Storybook #3:

  • What strategies would you use to help your team
    alleviate stress caused by deadlines before any conflict arises?

General question for all three storybooks:

  • Think about a personal situation from your work
    experience that is similar to each storybook scenario. How would you
    approach the situation differently based on the principles you learned in
    the storybooks? How might the results change?

Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.
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