IT284 Week 2 DQ 2

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IT 284 Entire Course Link

https://uopcourses.com/category/it-284/

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WEEK 2 - DQ # 2
Discussion Question 2 - Response is to be at least 150-300 words
• Post to [Main] forum
• Post your response to this question: Body language conveys nonverbal cues to the recipient of any given communication. Explain the five nonverbal methods of communication identified within the text. How do nonverbal cues enable support technicians when resolving customer concerns? Specify.


RESPONSE
Five positive methods of nonverbal communication explained within our text are as follows:
1. Good eye contact - Maintaining eye contact with a person lets the person know that they have your attention and that the "connection" as it's called in our text is established.
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