TLIC Supervisor's Manual - Think Edition

The skills and knowledge outlined in the THINK eBook will provide you with the strong base from which you can supervise others and tasks with confidence.

To be able to THINK, you must be aware that thinking is a process driven by a range of conscious and unconscious processes. 

You cannot rely only on ‘gut instinct’. A sound knowledge on a variety of topics is a pre-requisite for great leadership and critical to the ability to influence and change teams and processes within the organisation.
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