After reading section 4.2 in your textbook, view the video clip entitled

After reading section 4.2 in your textbook, view the video clip entitled "Made for You Process Implementation Featuring McDonalds" http://www.viddler.com/embed/2929525a/?f=1&autoplay=0&player=full&disablebranding=0

on the student companion website.

Did McDonalds transition from an MTS to MTO process or vice versa? Within the context of the McDonalds example, identify some advantages and disadvantages of using the MTS process versus the MTO process.

 
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