Technology solution

Using the case provided, propose a technology solution that results from your analysis of the business environment.   First, analyze the business environment and select one of the three challenges/opportunities areas where application of technology would align with the strategic outcomes to improve the business.  Then, provide three different recommendations that you would have for improvements in that challenge/opportunity area.  All three recommendations do not have to employ technology, but at least one must.  From your recommendations, select a specific technology solution and describe how that solution would contribute to business goals (Note:  The overall business goal is to combine the three companies into one integrated enterprise.) Your analysis will be presented in a two-to three-page memo to Rock Martin, the CEO of GER UMUC, Inc., using a Microsoft Word memo template.  Write the memo as if you were actually writing to your boss and need to convey the background and information you used to develop your recommendations.   External resources are not required, but if you use them, remember to correctly cite and reference them in APA style format. 

Your memo should cover all of the following areas.

Challenge/Opportunity Area for GER UMUC.    Choose one of the three areas below that could benefit from a solution and explain why it is in need of a solution

Sales support:  discuss problems associated with sales representative problems with no backup solutions, training issues and different methods of information storage.  In addition, there is an increase in interest of the rental versus purchase of shelters.  (Some options for improvement:  networking the employees, software upgrade plan, storage policies/procedures, backup plan for data, better method of tracking customer information or other improvements).

Manufacturing/Supply services:  discuss problems associated with the need for just-in-time delivery of filters to the canister manufacturing process as well as the correct production of shelters to fulfill the sales/leasing requirements.  (Some options for improvement:  a networked system between the different business process areas to allow for better visibility of information or other improvements).

Financial/Inventory Management:  discussion the fact that GER UMUC is maintaining three different financial systems, each system has different report formats, reporting integration is needed, time waste consolidating the information for the required reports, different inventory procedures and the fact inventory doesn’t include manufactured leased or sold products. (Some options for improvement:  developing one financial system and consistent inventory procedures or other improvements). 

Recommendations.  Briefly (2 – 3 sentences each), describe three recommendations that would help to solve the problem you chose to solve in step 1; all three do not have to be technology solutions, they may include process or procedure changes.  At least one must use technology.  (These should be three distinct solutions not alternatives of the same.)

Recommendation 1

Recommendation 2

Recommendation 3 

Proposed IT Solution.  From the three recommendations you provided in step #2 (parts a, b, c), select one that is an enterprise technology solution that you could champion and explain its functionality in approximately 3 -5 sentences.  (The full technical description of the solution will be covered later in Stage 2.)  You do not need to address or incorporate all three recommendations.  Simply select one of them that uses technology and briefly describe what it would do for GER UMUC.

Solution fit to Challenge/Opportunity.   Using the technology solution you chose for step #3, describe how that solution would help solve the challenge/opportunity you chose in step #1. To organize your paper and to aid in readability, use the following headings: 

Challenge/Opportunity Area for GER UMUC

Recommendations

Proposed IT Solution

Solution fit to Challenge/Opportunity 

NOTE: Save your assignment, named as follows: IFSM301_LastnameFirstinitial_Case Study Stage 1.docx. LastnameFirstinitial, of course, should be your own information. For example, my assignment would be named: IFSM301_RowleyG_Case Study Stage 1.docx.
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