MGT 312 Entire Course

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MGT 312 Week
1 Knowledge Check

 

Complete the Week 1 Knowledge Check

Week 1 Knowledge Check

The material presented
below is not meant to be a comprehensive list of all you need to know in the
content area. Rather it is a starting point for building your knowledge and
skills. Additional study materials are recommended in each area below to help
you master the material.

Personalized Study Guide Results 

Score
15 / 15






Concepts


Mastery


Questions





The four
functions of management


100%


·        
1
·        
2
·        
3




The role of
organizational behavior


100%


·        
4
·        
5
·        
6




The nature of
personality and the Big Five personality traits


100%


·        
7
·        
8
·        
9




Personality
traits that are relevant to organizational behavior


100%


·        
10
·        
11
·        
12




The impact of
ability on performance


100%


·        
13
·        
14
·        
15




Concept: The four functions of management




Mastery


100%


Questions


·        
1
·        
2
·        
3




Materials on the concept


  • Managerial Functions

  • Organizing

  • Leading

  • Controlling





1.

One of the four managerial
functions involves grouping employees into departments and teams according to
their skills and capabilities. This grouping is done to ensure that cooperation
and communication are optimized for the accomplishment of organizational goals.
Identify this managerial function.

·        
A.

Planning

·        
B.

Organizing

·        
C.

Controlling

·        
D.

Leading





2.

When managers play the role of
coach or mentor, which managerial function are they primarily performing?

·        
A.

Organizing

·        
B.

Planning

·        
C.

Leading

·        
D.

Controlling





3.

Daniel is a project manager at
Portrait Inc., an advertising agency. His eight-member-team is currently
working on a new campaign, but it fails to meet its deadline. With the various
organizational behavior tools at his disposal, Daniel is able to identify that
the cause for the team's failure was its inability to work together. To correct
this situation, Daniel divides the team into pairs of workers and assigns each
pair a different and more specific task. In this scenario, which managerial
function is Daniel primarily performing?

·        
A.

Planning

·        
B.

Mediating

·        
C.

Organizing

·        
D.

Controlling



Concept: The role of organizational behavior




Mastery


100%


Questions


·        
4
·        
5
·        
6




Materials on the concept


  • What Is Organizational Behavior?

  • The Nature of Organizational Behavior





4.

What is true about the nature of
organizational behavior?

·        
A.

It studies how organizations
respond to people and situations.

·        
B.

It is entirely based on intuition
and instinct.

·        
C.

It focuses exclusively on the
behavior of employees at senior levels of management.

·        
D.

It is examined at two main
levels: the organization and the social structure in which the organization
exists.





5.

Organizational behavior provides
guidelines for managing behavior on the basis of:

·        
A.

intuitions.

·        
B.

feelings.

·        
C.

theories.

·        
D.

assumptions.





6.

Which of the following questions
does organizational behavior best help answer?

·        
A.

Why are people introverted or
extroverted?

·        
B.

Why do some people do well on
their jobs while others don’t?

·        
C.

Why do some people develop mental
health problems while others don’t?

·        
D.

Why do some people have high
intellectual ability while others don’t?



Concept: The nature of personality and the Big Five personality
traits




Mastery


100%


Questions


·        
7
·        
8
·        
9




Materials on the concept


  • The Nature of Personality

  • Individual Differences: Personality and Ability

  • The Big Five Model of Personality

  • Neuroticism





7.

Identify an accurate statement
about the nature of personality.

·        
A.

Personality is not changeable.

·        
B.

Personality does not influence a
person’s career choice and job satisfaction.

·        
C.

Personality reflects the regular
patterns of a person’s behavior.

·        
D.

Personality is completely
determined by nature.





8.

A collection of specific
components that describes how a person generally feels, thinks, and behaves is
known as a(n):

·        
A.

trait.

·        
B.

instinct.

·        
C.

complexion.

·        
D.

contingency.





9.

Derek is a highly-valued employee
at his company. His bosses are delighted with his performance and believe that
he is highly reliable. However, Derek's coworkers think that he puts too much
pressure on himself. He is always stressed and has sleepless nights due to
constant worry that his work is not good enough. In addition, he prefers to
spend all his time at his desk in office and does not interact with anyone. In
this scenario, which trait of the Big Five model of personality is Derek most
likely high on?

·        
A.

Extraversion

·        
B.

Neuroticism

·        
C.

Agreeableness

·        
D.

Rationality



Concept: Personality traits that are relevant to organizational
behavior




Mastery


100%


Questions


·        
10
·        
11
·        
12




Materials on the concept


  • Type A and Type B Personalities

  • Other Organizationally Relevant Personality Traits

  • Needs for Achievement, Affiliation, and Power

  • Locus of Control





10.

Identify a difference between
Type A and Type B individuals.

·        
A.

Type A individuals are relaxed
and calm; Type B individuals are impatient and driven.

·        
B.

Type A individuals work best when
they are alone; Type B individuals are better team players.

·        
C.

Type A’s are less prone to have
coronary heart disease; Type B’s are more likely to have coronary heart
disease.

·        
D.

Type A’s are best suited for
long-term projects; Type B’s are best suited for short-term projects.





11.

Which of the following
individuals is likely to be most effective as a leader or manager?

·        
A.

Joanna, who has a high need for
power

·        
B.

Teresa, who has a high need for
affiliation

·        
C.

Sita, who has a high need for
approval

·        
D.

Chang, who has a low need for
authority





12.

Zoe, a software engineer,
receives the Employee of the Quarter award at the end of the first quarter.
When her colleagues congratulate her, she states that she was just lucky
because her boss was excellent and only gave her tasks that she found easy. In
this scenario, what kind of control is Zoe demonstrating?

·        
A.

Upward locus of control

·        
B.

Downward locus of control

·        
C.

Internal locus of control

·        
D.

External locus of control



Concept: The impact of ability on performance




Mastery


100%


Questions


·        
13
·        
14
·        
15




Materials on the concept


  • Cognitive Ability

  • The Nature of Ability

  • Physical Ability

  • Placement

  • The Management of Ability in Organizations





13.

High deductive ability is most
likely to be found in:

·        
A.

comedians.

·        
B.

waiters.

·        
C.

salespeople.

·        
D.

medical researchers.





14.

An example of a physical skill
is:

·        
A.

manual dexterity.

·        
B.

static strength.

·        
C.

reaction time.

·        
D.

speed of arm movement.





15.

Derive Inc. is a content
management company that has a huge demand for writers and editors. The company
has just hired 100 new employees. A special team has been selected to ensure
that these employees are matched accurately with the jobs they have the ability
to do. In this scenario, for what function is the special team primarily
responsible?

·        
A.

Placement

·        
B.

Training

·        
C.

Interviewing

·        
D.

Job analysis



 

 

MGT 312 Week
1 Organizational Behavior Paper

Write a 700- to 1,050-word paper explaining the role and
purpose of organizational behavior.


  • Explain the
    main components of organizational behavior.

  • Note all the
    sub-components of each of the three main components.

  • Provide
    examples of how these organizational behavior components relate to yourworkplace.
    Be sure to provide a concrete example of each one of the
    three components. Identify the sub-factor/s that each of the examples
    represent.

  • How will
    knowledge of organizational behavior benefit you as a manager?



Include at least two scholarly citations from
the library, in addition to any references from the textbook.



Click the
Assignment Files tab to submit your assignment. 

 

MGT 312 Week
2 Knowledge Check

 

Complete the Week 2 Knowledge Check

Week 2 Knowledge Check

The material presented
below is not meant to be a comprehensive list of all you need to know in the
content area. Rather it is a starting point for building your knowledge and
skills. Additional study materials are recommended in each area below to help
you master the material.

Personalized Study Guide Results 

Score
18 / 18






Concepts


Mastery


Questions





Theories of
work motivation


100%


·        
1
·        
2
·        
3




How job
design and goal setting theory influence motivation


100%


·        
4
·        
5
·        
6




Perception,
perceptual biases, and attribution theory.


100%


·        
7
·        
8
·        
9




Strategies to
manage diversity in the workforce


100%


·        
10
·        
11
·        
12




Job
satisfaction and theories of job satisfaction


100%


·        
13
·        
14
·        
15




Consequences
of job satisfaction


100%


·        
16
·        
17
·        
18




Concept: Theories of work motivation




Mastery


100%


Questions


·        
1
·        
2
·        
3




Materials on the concept


  • Need Theory

  • Maslow’s Hierarchy of Needs

  • Expectancy Theory

  • Instrumentality: What Is the Connection Between Job Performance and
    Outcomes?

  • Equity Theory



Show More



1.

Emily is an ambitious worker
whose performance has suffered since she joined her new company. Emily feels
that even though she enjoys the work, feels safe, and enjoys the office's
facilities, such as the cafeteria and the pool table, she has not been able to
reach out to the others in the office. She has no friends and feels isolated.
According to Maslow's hierarchy of needs, which of Emily's needs is most likely
not being satisfied at her new job?

·        
A.

Existence needs

·        
B.

Belongingness needs

·        
C.

Safety needs

·        
D.

Physiological needs





2.

According to the expectancy
theory of motivation, identify an accurate statement about instrumentality.

·        
A.

It is always positive.

·        
B.

It is always negative.

·        
C.

It should be low so that it
enhances motivation.

·        
D.

It should be high so that it enhances
motivation.





3.

Sameer perceives
underpayment equity when he compares his outcome-input ratio to Lamar's. Sameer
believes that he is putting in more effort and should therefore receive a
larger hike in salary. To avoid this lack of equity, Sameer decides that he
need not compare his outcome-input ratio to Lamar's; instead he should compare
it to Adrian's. According to the equity theory of motivation, how is Sameer
restoring equity?

·        
A.

By changing his inputs or outputs

·        
B.

By changing his referent's input
or outputs

·        
C.

By changing his referent

·        
D.

By changing his organization



Concept: How job design and goal setting theory influence
motivation




Mastery


100%


Questions


·        
4
·        
5
·        
6




Materials on the concept


  • Job Design: The Job Characteristics Model

  • Core Job Dimensions

  • Job Design Models Summarized

  • Job Design: The Social Information Processing Model

  • Limits to Goal-Setting Theory



Show More



4.

Mia and Tanya are artists at
Black and White Inc, an art gallery. Both Mia and Tanya are equally skilled and
receive feedback from customers for their work. Mia creates her art pieces
right from designing them to displaying the final product. Tanya is an in-house
specialist, and provides finishing touches to pieces created by fresh
art-school graduates. Mia seems to be more satisfied and motivated than Tanya.
According to the job characteristics model, Mia is most likely high on which of
the five core dimensions that affect intrinsic motivation?

·        
A.

Need for affiliation

·        
B.

Task identity

·        
C.

Locus of control

·        
D.

Task significance





5.

Which job design model focuses on
both intrinsic and extrinsic motivation?

·        
A.

Scientific management model

·        
B.

Job characteristics model

·        
C.

Social information-processing
model

·        
D.

Job enlargement model





6.

According to the goal-setting
theory, which of the following statements is true?

·        
A.

Difficult goals lead to better
performance than easy goals.

·        
B.

Vague goals lead to better
performance than specific goals.

·        
C.

Quantitative goals are less
effective than qualitative goals.

·        
D.

Difficult goals are less
effective than moderate goals.



Concept: Perception, perceptual biases, and attribution theory.




Mastery


100%


Questions


·        
7
·        
8
·        
9




Materials on the concept


  • Characteristics of the Target and Situation

  • Social Status of the Target

  • Primacy Effects

  • Biases and Problems in Person Perception

  • Attribution Theory



Show More



7.

Rhythms Inc. and Beats Inc. are
two music institutes set to launch at the same time this year. Rhythms has been
providing detailed information in the papers and on the Internet about the
courses it offers. Beats has roped in Clara Carter, a famous guitarist, to
appear in their ad campaign and perform at charity events across various
cities. In the context of perception, which target characteristic is Beats
focusing on, in order to be perceived well by potential students?

·        
A.

Ambiguity

·        
B.

Social status

·        
C.

Motivational state

·        
D.

Information





8.

Amit, a sales executive at
Embellish Corp., has recently shown a fair amount of improvement in his
performance. However, Naomi, Amit's manager, fails to recognize and encourage
this improvement during his appraisal. She believes that Amit's productivity
will always be average, since it has been that way for the past year. In this
scenario, Naomi is a victim of which source of bias in perception?

·        
A.

Similarity effect

·        
B.

Halo effect

·        
C.

Contrast effect

·        
D.

Primacy effect





9.

Identify an accurate statement
about the fundamental attribution error.

·        
A.

It occurs when an individual
takes credit for successes and avoids blame for failures.

·        
B.

It occurs when another person’s
behavior is attributed to situational factors.

·        
C.

It occurs when another person’s
behavior is attributed to internal factors.

·        
D.

It occurs when an individual
takes credit for successes and also accepts blame for failures.



Concept: Strategies to manage diversity in the workforce




Mastery


100%


Questions


·        
10
·        
11
·        
12




Materials on the concept


  • Effectively Managing a Diverse Workforce

  • Mentoring Programs

  • Diversity Training

  • Sexual Harassment





10.

What is true about mentoring
programs implemented to promote diversity in organizations?

·        
A.

Mentoring programs avoid using
same-race mentor-protégé relationships.

·        
B.

Mentors are not suitable for
minority women trying to start a business.

·        
C.

Mentoring programs can be formal
or informal.

·        
D.

Mentors are not important for
entry-level employees.





11.

When is diversity training most
likely to be successful?

·        
A.

When it comprises of one single
session of training

·        
B.

When there are no follow-up
activities and evaluation

·        
C.

When it is supported by
diversity-related activities

·        
D.

When the organization does not
celebrate diverse events





12.

Asang, an employee at Bling
Corp., has been expecting a promotion for the excellent work she has done. On
the day of the announcement, her manager informs her that there is a problem
with her promotion. He claims that he will have to pull strings to have her
promotion approved. However, the process would be much simpler if she would
return the favor by giving him some "special attention." What
phenomenon is best exemplified in this scenario?

·        
A.

Hostile work environment sexual
harassment

·        
B.

Quid pro quo sexual harassment

·        
C.

Sexual abuse

·        
D.

Sexual pedophilia



Concept: Job satisfaction and theories of job satisfaction




Mastery


100%


Questions


·        
13
·        
14
·        
15




Materials on the concept


  • Personality

  • Job Satisfaction

  • Theories of Job Satisfaction

  • Herzberg’s Motivator-Hygiene Theory of Job Satisfaction

  • The Discrepancy Model of Job Satisfaction





13.

The determinants of job
satisfaction that an organization or manager cannot change in the short run
are:

·        
A.

genetic factors.

·        
B.

social factors.

·        
C.

cognitive factors.

·        
D.

situational factors.





14.

Identify an accurate statement
about Herzberg's motivator-hygiene theory of job satisfaction.

·        
A.

An employee can be either
satisfied or dissatisfied with the job, not both.

·        
B.

An employee can be satisfied and
dissatisfied with the job at the same time.

·        
C.

An employee’s satisfaction
depends on hygiene needs.

·        
D.

An employee’s dissatisfaction
depends on motivator needs.





15.

Tamara, a fine-arts graduate, is
working at her first art agency. After almost six months, she reports that she
is highly dissatisfied because the job does not meet her expectations. She
expected the job to be flexible and well-paying, with a well-equipped office,
and friendly coworkers. She also states that her friends are earning more and
are happier with their jobs than she is. In this scenario, which theory or
model of job satisfaction best explains Tamara's job dissatisfaction?

·        
A.

Mobley's model of the turnover
process

·        
B.

Maslow's hierarchy of needs
theory

·        
C.

The discrepancy model of job
satisfaction

·        
D.

The steady-state theory of job
satisfaction



Concept: Consequences of job satisfaction




Mastery


100%


Questions


·        
16
·        
17
·        
18




Materials on the concept


  • Absenteeism

  • Potential Consequences of Job Satisfaction

  • Does Job Satisfaction Affect Job Performance?

  • Turnover





16.

According to the determinants of
absenteeism, which factor affects the ability of an employee to attend work?

·        
A.

Job satisfaction

·        
B.

Absence policies

·        
C.

Health and illness

·        
D.

Job dissatisfaction





17.

According to research, which of
the following is an accurate statement about job satisfaction and job
performance?

·        
A.

Job satisfaction is not related
to job performance in any significant way.

·        
B.

All employees are allowed to
change their performance on jobs to indicate whether or not they are satisfied
with the jobs.

·        
C.

Job satisfaction affects job
performance, whether or not the satisfaction is relevant to the performance.

·        
D.

Job performance cannot lead to
job satisfaction.





18.

Identify an accurate
statement about Mobley's model of the turnover process.

·        
A.

It states that turnover is the
temporary withdrawal of employees.

·        
B.

It involves an evaluation of
costs and benefits.

·        
C.

It states that turnover is
triggered by factors unrelated to job dissatisfaction.

·        
D.

It applies to employees who
impulsively quit their jobs.



 

MGT 312 Week
2 Personality Impact Paper

Complete the personality assessments in Ch. 2 of Understanding and Managing Organizational Behavior

Exhibit
2.5, 2.6, and 2.7 and 2.11



  • Summarize
    the major aspects of your personality based on the personality assessment
    you completed as outlined in Exhibits
    2.5,2.6 and 2.7. 
    In each of
    these three assessments, give us your score and the possible range of
    scores. For example, in assessment 2,5. how many responses did you mark as
    true. Then we need to know where you fell within the range. Did you mark 5
    out of 11 as true? Then give examples of how you display these behaviors
    from the asessment in your workplace.

  • Based on Exhibit
    2.11
    , summarize the
    cognitive abilities you have that apply to the workplace.

  • What
    potential effects would your personality
    type and cognitive abilities
     have
    on the performance of an organization?

  • How would
    you mitigate any shortcomings? What are the areas that are weaknesses and
    provide a concrete plan to address. A concrete plan includes the issues
    you want to address, the actions to correct, the time line, and the
    measurement system.



Write a 700 -1500 word paper addressing the topics
above.

Include at least one scholarly source from the
library in addition ot the textbook.

Since this is a paper about you personally, you do not
have to avoid the use of the word "I", but it still should be APA
formatted.

 

 

MGT 312 Week
2 Functions of Management Paper

Part 1

Please complete a charter for your
Learning team.


Please submit it as a separate attachment to
the assignment link for this week.

The charter form can be found by going to the UOP library
homepage. It is in a box on the right hand side of this page labeled Learning
Team Toolkit.

 

Part
2


Select an organization the entire team wants
to address  and write a  700- 1500-word paper covering the following:


  • Describe the
    four functions of management.

  • Provide an
    example of each of the four functions from the selected organization. How
    is that function performed in that organization? 



Include at least two scholarly citations from
the library in addiition to the textbook.

Format your paper consistent with APA
guidelines.

Click the
Assignment Files tab to submit your assignment. 

 

 

MGT 312 Week
3 Knowledge Check

 

Complete the Week 3 Knowledge Check

Week 3 Knowledge Check

The material presented
below is not meant to be a comprehensive list of all you need to know in the
content area. Rather it is a starting point for building your knowledge and
skills. Additional study materials are recommended in each area below to help
you master the material.

Personalized Study Guide Results 

Score
15 / 15






Concepts


Mastery


Questions





Factors that
affect group performance


100%


·        
1
·        
2
·        
3




Techniques to
reduce social loafing in groups


100%


·        
4
·        
5
·        
6




Techniques
for group decision making


100%


·        
7
·        
8
·        
9




The
five-stage model of group development


100%


·        
10
·        
11
·        
12




Tactics for
effective group socialization


100%


·        
13
·        
14
·        
15




Concept: Factors that affect group performance




Mastery


100%


Questions


·        
1
·        
2
·        
3




Materials on the concept


  • Process Losses and Performance

  • How Task Characteristics Affect Group Performance

  • Factors that Contribute to Group Cohesiveness





1.

What is the term used to
describe performance hitches that arise most exclusively from lack of
synchronization and enthusiasm among members of a group?

·        
A.

Process
dividends

·        
B.

Process
losses

·        
C.

Group
exclusivity signs

·        
D.

Group singularity signs





2.

Identify an accurate statement
about sequential task interdependence.

·        
A.

The
main cause of process losses in sequential task interdependence is duplication
of effort.

·        
B.

It
is easy to measure individual performance in sequential interdependence.

·        
C.

Total
group performance can be affected by a poorly performing member in sequential
interdependence.

·        
D.

The
occurrence of a mistake in a task is not carried forward till the end in
sequential interdependence.





3.

Tara, a college freshman, is a
talented singer and cheerleader. After various trials, she is offered a place
in both the college choir and the cheerleading squad. However, she cannot be a
part of both these groups because their practice schedules overlap. Both groups
have the same number of members and are equally successful in the college
community. However, the selection process for the choir is much more rigorous
and it is considered more of an honor to belong to the choir. Therefore, Tara
chooses to stay with the choir. In this case, which determinant of group
cohesiveness has Tara most likely considered while making her decision?

·        
A.

Competition

·        
B.

Group size

·        
C.

Success
rate

·        
D.

Exclusiveness



Concept: Techniques to reduce social loafing in groups




Mastery


100%


Questions


·        
4
·        
5
·        
6




Materials on the concept


  • Social Loafing: A Problem in Group Motivation and Performance

  • Ways to Reduce Social Loafing





4.

Identify the most accurate
description of social loafing.

·        
A.

It
is the inclination of group members to exert relatively less effort when
working in a group than when working individually.

·        
B.

It
is the degree to which performance of one group member affects the total
performance of the group.

·        
C.

It refers to the situation in
which members of a group evaluate each others' performances on a task. 

·        
D.

It refers to the ease of gauging
the individual performances of every team member in a group task.





5.

What is an effective
technique to curb social loafing in work groups? 

·        
A.

Making
the work group as large as possible

·        
B.

Evaluating group performance only
on a collective basis

·        
C.

Refraining from appreciating
individual performances in a group

·        
D.

Dividing the work into specific
tasks for group members





6.

Aiden, a software
engineer, is a competent, hard-working, and disciplined employee. He is part of
a seven-member team working on a high-budget project. The other members of
Aiden's group are not as dependable as Aiden and often avoided the tasks
assigned to them. Consequently, Aiden has to work twice as hard to make up for
the incompetence of his group members. Eventually, Aiden starts to worry that
others are taking advantage of his efficiency. Deciding to put an end to this,
he started to cut back on his efforts. This brought down the productivity of
the whole group and Aiden's individual performance. What concept is illustrated
in this scenario?

·        
A.

Process
gain

·        
B.

Sucker
effect

·        
C.

Reciprocal
theory

·        
D.

Group
cohesiveness



Concept: Techniques for group decision making




Mastery


100%


Questions


·        
7
·        
8
·        
9




Materials on the concept


  • Disadvantages of Group Decision Making

  • The Delphi Technique





7.

Identify the type of
faulty decision making in which members focus entirely on arriving at a common
agreement and overlook crucial information or potential risks in the process of
doing so.

·        
A.

Groupthink

·        
B.

Empowerment

·        
C.

Benchmarking

·        
D.

Critical
thinking





8.

Identify a disadvantage of group
decision making.

·        
A.

It
limits the generation of different ideas and suggestions.

·        
B.

It
increases the scope for factual errors and inaccuracy.

·        
C.

It
is a time-consuming process as it takes a lot of time to consult every member.

·        
D.

It decreases the degree of
acceptance of a decision among group members.





9.

An international
pharmaceutical corporation wants to decide on the composition of a particular
drug. The decision requires the opinions of experts, so a questionnaire is
created and sent to the R&D experts in all of the company's different
facilities. In two weeks' time, the questionnaires are filled and returned to
the headquarters. Analysts evaluate the data from the questionnaires and arrived
at a prospective composition for the drug. This is sent to the different
R&D teams again for confirmation and suggestions. The process is repeated
until an agreed-upon decision is made. Which group decision-making technique is
illustrated in this scenario?

·        
A.

Brainstorming
technique

·        
B.

Nominal
group technique

·        
C.

Delphi
technique

·        
D.

Unfocused
group technique



Concept: The five-stage model of group development




Mastery


100%


Questions


·        
10
·        
11
·        
12




Materials on the concept


  • Group Development Over Time: The Five-Stage Model





10.

Identify the stage of
Tuckman's five-stage model that immediately precedes the dissolving of the
group after the members have achieved their goals. 

·        
A.

Storming

·        
B.

Performing 

·        
C.

Norming

·        
D.

Adjourning





11.

What is true about the
norming stage of Tuckman's five-stage model?



·        
A.

It is characterized by conflicts
and arguments among group members.

·        
B.

It is the stage in which members
develop friendships and share common goals.

·        
C.

It is the stage in which members
leave the group after finishing their tasks.

·        
D.

It is the stage in which members
try to get familiar with each other.





12.

Ajima is part of a
five-member group at her company. The group is responsible for making
presentations and creating reports. To get the group started, Ajima tries to
get to know everybody on her team. Without any discussion of leadership, she
starts allocating tasks to the members of her group; this is met by resistance
and conflict. Eventually however, the group begins to understand Ajima's
leadership style and starts forming ties with each other and with Ajima. At the
end of this stage, they start agreeing on common rules for behavior. In what
stage of Tuckman's model is Ajima's group presently?

·        
A.

Adjourning 

·        
B.

Forming

·        
C.

Norming

·        
D.

Storming 



Concept: Tactics for effective group socialization




Mastery


100%


Questions


·        
13
·        
14
·        
15




Materials on the concept


  • Socialization and Role Orientation

  • Socialization Tactics





13.

In which type of role
orientation does a new employee exclusively follow predetermined instructions,
norms, rules, and guidelines of existing group members at an organization?

·        
A.

Institutionalized
role orientation

·        
B.

Individualized
role orientation

·        
C.

Personalized
role orientation

·        
D.

Creative role orientation





14.

Identify an accurate
difference between fixed and variable tactics.

·        
A.

Fixed tactics lead members to
develop a personalized role orientation, whereas variable tactics lead members
to develop an institutionalized role orientation.

·        
B.

Fixed tactics involve giving
newcomers proper information on specific phases of the initiation process,
whereas variable tactics do not.

·        
C.

Fixed tactics allow newcomers to
create innovative roles for themselves, whereas variable tactics do not.

·        
D.

Fixed
tactics base the process and the speed of socialization entirely on the
newcomer, while variable tactics do not.





15.

Sasha and Eric had applied
to different sororities in their college. On being accepted, Sasha found that
her sorority members were very friendly and welcoming. They seemed to enjoy
having her with them and explained the norms of their group. Sasha was very
comfortable and felt included in everything. Eric, on the contrary, had a rough
experience. His fraternity members were rude and did not bother to explain the
norms or include him in any activities of the fraternity. He was constantly
insulted and often, had to run errands for the senior members. Identify an
accurate statement among the following in the context of socialization tactics.

·        
A.

Sasha's sorority employs variable
tactics; Eric's employs fixed tactics.

·        
B.

Sasha's sorority employs random
tactics; Eric's employs sequential tactics.

·        
C.

Sasha's
sorority employs disjunctive tactics; Eric's employs serial tactics.

·        
D.

Sasha's sorority employs
investiture tactics; Eric's employs divestiture tactics.



 

 

MGT 312 Week
3 Motivating Employees Case Study

Complete the
Closing Case "Motivating Employees at the SAS Institute" in Ch. 6
of Understanding and
Managing Organizational Behavior
.

Answer the
four questions at the end of the case in 750 to 1,750 words.

Format your
paper consistent with APA guidelines.

Click the
Assignment Files tab to submit your assignment. 

Hints:

1.
Be sure to provide a definition of intrinsic and extrinsic motivation. They
serve as your baseline for sorting the factors in the case into the correct
categories.


2.
Note that factors in the case which are provided to everybody regardless of
performance are not motivators. Motivators are factors that are unique to each
individual. Perks and benefits are given to all.


 

 

MGT 312 Week
3 Sodexo and Principle Financial Group Case Study

Complete the
Closing Case "Sodexo and Principle Financial Group Recognized for the
Effective Management of Diversity" in Ch. 4 of Understanding and Managing
Organizational Behavior
.

Answer the
four questions at the end of the case in 700 to 1,500 words.

Format your
paper consistent with APA guidelines.

Click the
Assignment Files tab to submit your assignment. 

 

 

MGT 312 Week
4  Knowledge Check

 

Complete the Week 4 Knowledge Check

Week 4 Knowledge Check

The material presented
below is not meant to be a comprehensive list of all you need to know in the
content area. Rather it is a starting point for building your knowledge and
skills. Additional study materials are recommended in each area below to help
you master the material.

Personalized Study Guide Results 

Score
12 / 12






Concepts


Mastery


Questions





Contemporary
theories of leadership


100%


·        
1
·        
2
·        
3




The nature
and sources of power in organizations


100%


·        
4
·        
5
·        
6




The nature of
organizational conflict


100%


·        
7
·        
8
·        
9




Strategies
for dealing with conflict


100%


·        
10
·        
11
·        
12




Concept: Contemporary theories of leadership




Mastery


100%


Questions


·        
1
·        
2
·        
3




Materials on the concept


  • Path-Goal Theory: How Leaders Motivate Followers

  • The Vroom and Yetton Model: Determining the Level of Subordinate
    Participation in Decision Making

  • Leader–Member Exchange Theory: Relationships Between Leaders and
    Followers





1.

Which theory of leadership
focuses on the fact that leaders must determine the outcomes that motivate
their followers and then help their followers to receive these outcomes once
they have accomplished their tasks?

·        
A.

Path-goal theory

·        
B.

Leader-member
exchange theory

·        
C.

Fieldler's contingency model

·        
D.

Vroom
and Yetton model





2.

What is a disadvantage of
subordinates' participation in the decision-making process in an organization?

·        
A.

It adversely affects the work
culture in an organization.

·        
B.

It
reduces the willingness of employees to share important information with their
leaders.

·        
C.

It
slows down the decision-making process.

·        
D.

It
reduces the effectiveness of the leader.





3.

Given below are some
situations involving leader-subordinate relationships. Which of these
illustrates a benefit of the leader-member exchange theory? 

·        
A.

Jordan, a second-in-command
sergeant, follows the orders from the commanding officer of his platoon,
without question.

·        
B.

Carter
coaches a football team; he seldom lets the players make their own decisions.

·        
C.

Connor
is a senior executive manager at an investment bank; he does not entertain any
informal conversations with his subordinates and insists that they follow a set
of rigid norms.

·        
D.

Caleb
is a head chef at a restaurant; he provides scope for his assistants to come up
with

Concept: The nature and sources of power in organizations




Mastery


100%


Questions


·        
4
·        
5
·        
6




Materials on the concept


  • Sources of Formal Individual Power

  • Charismatic Power

  • Centrality





4.

What is the power of a person to
give increases in salaries, upgrades in job roles, formal compliments, exciting
ventures, and other rewards to his or her subordinates known as?

·        
A.

Charismatic power

·        
B.

Reward power

·        
C.

Referent power

·        
D.

Expert power





5.

Which is a disadvantage of
charismatic power?

·        
A.

Subordinates
tend to sightlessly shadow their leader with misguided purposes.

·        
B.

Subordinates
tend to get demotivated by their leader.

·        
C.

Subordinates tend to become
disloyal to their leader.

·        
D.

Subordinates
tend to contradict every decision made by their leader. 





6.

Aurasium Inc., a large
pharmaceutical giant, has been severely affected by market recession. After
thorough evaluation, the company's top management has decided to downsize all
its departments except research and development (R&D) because R&D is
the most vital function of the organization. All R&D employees have been
retained and the R&D unit continues to receive a major portion of the
organization's annual budget to fund its operations. Which source of power has
most likely given the company's R&D unit an advantage over the other units?

·        
A.

Ability to control contingencies

·        
B.

Centrality

·        
C.

Irreparability

·        
D.

Ability
to control resources



Concept: The nature of organizational conflict




Mastery


100%


Questions


·        
7
·        
8
·        
9




Materials on the concept


  • Scarcity of Resources

  • Felt Conflict

  • Manifest Conflict





7.

Identify a true statement
about the sources of organizational conflict.

·        
A.

Homogeneity
of functions of employees is a source of conflict.

·        
B.

Evenness among the organizational
positions of employees is a source of conflict

·        
C.

Clarity
on differentiation of formal authority is a source of conflict.

·        
D.

Scarcity
of funds and means among divisions is a source of conflict.





8.

Which stage of Pondy's model of
conflict is characterized by unpleasantness, lack of cooperation, and negative
perceptions among the people involved? 

·        
A.

Perceived
conflict

·        
B.

Latent
conflict

·        
C.

Manifest conflict

·        
D.

Felt
conflict





9.

Cocoroma Corp. is an
international coffee producer. Recently, workers at its coffee plantations
demanded a raise in wages and asked the management to provide them with more
affordable accommodation. These demands was outrightly denied by the management
of Cocoroma; this resulted in the plantation workers going on strike. Which of
the following statements about this scenario is most accurate in the context of
Pondy's model of conflict?

·        
A.

The plantation workers are at the
stage of manifest conflict.

·        
B.

The
plantation workers are at the stage of conflict aftermath.

·        
C.

The
plantation workers are at the stage of latent conflict.

·        
D.

The
plantation workers are at the stage of perceived conflict.



Concept: Strategies for dealing with conflict




Mastery


100%


Questions


·        
10
·        
11
·        
12




Materials on the concept


  • Promoting Compromise

  • Group-Level Conflict Management





10.

Which of the following techniques
can be used by a manager to foster compromise among the parties involved in a
conflict?

·        
A.

Focusing
completely on the demands of the parties involved

·        
B.

Placing more emphasis on the
problem involved in the conflict rather than on the people

·        
C.

Highlighting
only selective objectives that the parties involved in the conflict share

·        
D.

Refraining
from acknowledging the source of the conflict





11.

Identify the type of conflict
negotiation in which the groups involved choose to evade the steps necessary to
resolve the conflict.

·        
A.

Accommodation

·        
B.

Compromise

·        
C.

Competition

·        
D.

Avoidance





12.

UB and TUC are two high-school
basketball teams with a history of rivalry. In their most recent game, the
referee granted a penalty shot to the UB team, which was furiously opposed by
the TUC team. A time-out was called and the referee tried to get the teams to
compromise. However, this negotiation led only to further insults and violence
between players because neither team was willing to give in. Which type of conflict
handling is best illustrated in the scenario?

·        
A.

Norming

·        
B.

Avoidance

·        
C.

Competition

·        
D.

Storming



 

MGT 312 Week
4 Effective Strategies Paper

Write a 1,000- to 1,700-word paper that answers the
following requirement.

Use an industry leader that has been instrumental in
turning around a large company. Describe their team-building techniques and
strategies used to transform their company. Use one of the following industry
leaders:


  • Jack Welch
    and his transformation of General Electric

  • Alan Mulally
    and his transformation of the Ford Motor Company



Research what condition the company was in when
they took over and where it is today.

In the condition section, be sure to address the financial, operating, and cultural conditionsbefore the new CEO took over. Then at the end of the
paper, discuss  the conditions of the three factors at the end of the
CEO's tenure.

Investigate and discuss the strategy that was used
to establish the teams and how the strategy was executed.

Use terminology to discuss team building strategies and
leadership styles of the CEO.

Suggest other strategies could have worked in a
similar situation? Provide rationale.A great way to uncover alternate
strategies is to look at what critics are saying. Consider both leadership and
strategic tactics that could have been used. 

Include citations.

Format your paper consistent with APA
guidelines.

Click the
Assignment Files tab to submit your assignment. 

 

 

MGT 312 Week
5 Knowledge Check

 

Complete the Week 5 Knowledge Check

Week 5 Knowledge Check

The material presented
below is not meant to be a comprehensive list of all you need to know in the
content area. Rather it is a starting point for building your knowledge and
skills. Additional study materials are recommended in each area below to help you
master the material.

Personalized Study Guide Results 

Score
9 / 9






Concepts


Mastery


Questions





Human
resources and the employment relationship


100%


·        
1
·        
2
·        
3




Types of
organizational structures


100%


·        
4
·        
5
·        
6




How different
organizational structures influence organizational culture


100%


·        
7
·        
8
·        
9




Concept: Human resources and the employment relationship




Mastery


100%


Questions


·        
1
·        
2
·        
3




Materials on the concept


  • Human Resources and the Employment Relationship





1.

What organizational structure is
a firm most likely to adopt when it has a large pool of experts in specific job
roles?

·        
A.

A
rigid structure

·        
B.

A
centralized structure

·        
C.

A
supervised structure

·        
D.

A flexible structure





2.

Identify a situation in
which an organization is most likely to adopt a structure that allows its
employees freedom in decision making.

·        
A.

When
the employees are dispensable to an organization

·        
B.

When
the employees are young and are yet to gain experience

·        
C.

When the organization's
relationship with its employees is lengthy and agreeable

·        
D.



3.

Lila is a neurosurgeon at the
Haletrust hospital. She makes all her own decisions, without having to consult
her superiors. This is because she is an expert in her field and is an employee
the hospital cannot afford to lose. In addition, the hospital knows that Lila
needs her autonomy and independence in decision making. In this context, what
organizational structure would suit Lila best?

·        
A.

A
flexible structure

·        
B.

A fixed structure

·        
C.

A
controlled structure

·        
D.

A
formal structure



Concept: Types of organizational structures




Mastery


100%


Questions


·        
4
·        
5
·        
6




Materials on the concept


  • Functional Structure

  • Geographic Structure

  • Divisional Structures: Product, Market, and Geographic





4.

Identify an advantage of
implementing a single functional structure in an organization.

·        
A.

It
makes it easier to supervise employee performance and reward good performance.

·        
B.

It
makes it easier to control activities when the organization diversifies its
product lines and markets.

·        
C.

It
makes it easier to cater to the demands of a wide range of international
customers.

·        
D.

It
makes it easier to service the requirements of different types of customer groups.





5.

What is the organizational
structure exclusively based on the locational differences of an organization's
operations known as?

·        
A.

Product
structure

·        
B.

Geographic
structure

·        
C.

Market
structure

·        
D.

Customer
structure





6.

Mechalium Inc. is a company that
is structured according to the locations of its units: in the eastern, central,
and western regions of Cetria. Zoemetra Corp., a competitor in terms of its
size, product lines, and markets is structured according to the goods and services
it offers. It has one branch, located in the northern region of Cetria. From
the following statements, identify a statement that holds true in this case.

 

·        
A.

Mechalium has a geographic
structure, while Zoemetra has a product structure.

·        
B.

Both
companies are structured geographically.

·        
C.

Mechalium
has a product structure, while Zoemetra has a geographic structure.

·        
D.

Both
companies are structured according to product.



Concept: How different organizational structures influence
organizational culture




Mastery


100%


Questions


·        
7
·        
8
·        
9




Materials on the concept


  • Organizational Structure





7.

Identify an organizational
structure that leads to an organization's culture being high on originality and
adaptability.

·        
A.

Tall
structure

·        
B.

Organic
structure

·        
C.

Mechanistic
structure

·        
D.

Centralized
structure





8.

Javier works at an advertising
agency where employees are encouraged to be innovative and free. The company's
employees mostly work in parallel teams that are equally involved in decision
making. On the contrary, Anna works at an investment bank where all decisions
are officially made, following rigid norms of the organization's hierarchy. The
only form of communication between all employees is formal and through official
channels. In this context, which statement among the following is true?

·        
A.

Anna
works in an organization that has a decentralized structure.

·        
B.

Anna works in an organization
that reinforces the cultural norms of individuality and personal authority.

·        
C.

Javier works in an organization
that is highly centralized.

·        
D.

Javier works in an organization
that encourages an informal organizational culture.





9.

What statement accurately brings
out the relationship between an organization's structure and its culture?

·        
A.

An
organization with a centralized structure creates cultural values that promote
employees' uniqueness and insightfulness.

·        
B.

An
organization with a decentralized structure creates cultural values that
promote employees' conformity.

·        
C.

An organization with a
centralized structure creates cultural values that reinforce employees'
compliance and deference.

·        
D.

An
organization with a decentralized structure creates cultural values that weaken
employees' ersonal authority.



 

 

MGT 312 Week
5 Leveraging Organizational Behavior and Management to Maximize Business
Success Presentation

Choose an organization that the team has some
familiarity with.


Imagine that your team is a group of experts in
the principles of business organization and management. You have been invited
to present at a conference held for some of the top executives at Fortune 500
companies. Your assigned topic is Leveraging Organizational Behavior and
Management to Maximize Business Success.

Create a 15- to 20-slide Microsoft® PowerPoint® presentation
in which you address the following:


  • Introduction
    to leadership 


    • Explain the contemporary theories and styles of
      leadership prevalent in companies today.

    • Describe the contemporay theory and leadership
      style demonstrated within the chosen organization.

    • Explain the differences between management and
      leadership.

    • Explain how cultivating leadership skills in
      managers can benefit the organization. 


  • Organizational
    culture 


    • Describe how managers, when applying leadership
      principles, can contribute to a healthy organizational culture.

    • Cite specific examples from the  selected
      organization. 


  • Organizational
    power and politics 


    • Describe the influence of power and
      politics within your selected organization.(Be sure that you
      consider the policital influence the company might exert in the industry)

    • Describe the types of power in your organization

    • Explain who in the chosen department holds the real
      power and why.





  • Conflict
    management 


    • Describe an example of conflict that occurred
      within the selected organization.

    • Explain the strategies that were used to manage
      that conflict situation, including their level of effectiveness. Use
      terminology from the readings  to describe the type of conflct and
      the method used to resolve the conflict.

    • Determine other strategies that you would recommend
      to manage that conflict example.




Support your presentation with the concepts
discussed in class and in the text, and your personal experiences.

Include the speaker notes to explain the key
points in your presentation.

Include citations.

Format your presentation consistent with APA
guidelines.

Click the
Assignment Files tab to submit your assignment. 

 
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