IT 205 Week 9 Week Nine: Knowledge Check

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IT 205 Week 9 Week Nine: Knowledge
Check

Week 9 Knowledge Check

The material presented
below is not meant to be a comprehensive list of all you need to know in the
content area. Rather it is a starting point for building your knowledge and
skills. Additional study materials are recommended in each area below to help
you master the material.

Personalized Study Guide Results 

Score
7 / 7






Concepts


Mastery


Questions





Customer Intimacy


100%


·        
1




Business
Intelligence


100%


·        
2




Social and
Political Issues


100%


·        
3




Problem-Solving
Steps/Analysis


100%


·        
4




Security


100%


·        
5




Customer
Relationship Management (CRM) Systems


100%


·        
6




Relationships
Between Components


100%


·        
7




Concept: Customer Intimacy




Mastery


100%


Questions


·        
1




Materials on the concept


  • Customer Relationship Management Software





1.

What module deals with issues such as setting objectives, employee
performance management, and performance-based compensation?

·        
A.

SCM

·        
B.

SFA

·        
C.

ERM

·        
D.

PRM



Concept: Business
Intelligence




Mastery


100%


Questions


·        
2




Materials on the concept


  • Data Warehouses

  • Data Marts





2.

What is an advantage of using a data mart as opposed to a data
warehouse?

·        
A.

A data mart serves an entire organization whereas a data warehouse
serves a smaller portion of an organization.

·        
B.

A data mart uses a web interface for easy, central access.

·        
C.

A data mart extracts current and historical information whereas a
data warehouse only extracts historical information.

·        
D.

A data mart can typically be constructed more rapidly and at lower
cost than a data warehouse



Concept: Social and
Political Issues




Mastery


100%


Questions


·        
3




Materials on the concept


  • Information Rights: Privacy and Freedom in the Internet Age





3.

Which of the following U.S. laws gives patients access to personal
medical records and the right to authorize how this information can be used or
disclosed?

·        
A.

HIPAA

·        
B.

Gramm-Leach-Bliley Act

·        
C.

Privacy Protection Act

·        
D.

Freedom of Information Act



Concept: Problem-Solving
Steps/Analysis




Mastery


100%


Questions


·        
4




Materials on the concept


  • Implementing the Solution





4.

What does a systems design do when implementing the solution?

·        
A.

Identifies the system's information requirements

·        
B.

Identifies alternate solutions for solving the problem

·        
C.

Defines the problem and specifies its causes

·        
D.

Specifies how the new system will fulfill the information
requirements



Concept: Security




Mastery


100%


Questions


·        
5




Materials on the concept


  • Internal Threats: Employees





5.

What is the method of tricking employees to reveal their passwords
by pretending to be a legitimate member of a company called?

·        
A.

Company filtering

·        
B.

Social engineering

·        
C.

Company phishing

·        
D.

Social pharming



Concept: Customer
Relationship Management (CRM) Systems




Mastery


100%


Questions


·        
6




Materials on the concept


  • Infrastructure Components

  • Data Management Technology





6.

Software that organizes, manages, and processes business data,
such as data concerned with inventory, customers, and vendors, is called

·        
A.

system software

·        
B.

application software

·        
C.

data management software

·        
D.

network software



Concept: Relationships
Between Components




Mastery


100%


Questions


·        
7




Materials on the concept


  • Technology

  • Dimensions of Information Systems





7.

What do organizations use to access their internal information?

·        
A.

URLs on the Internet

·        
B.

Sites on the World Wide Web

·        
C.

Extranets

·        
D.

Intranets

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