The required and suggested readings in this unit outline several strategies that can help you....

The required and suggested readings in this unit outline several strategies that can help you improve your professional presentation skills and telephone skills. Choose any of the strategies that you think are important for enhancing your oral communication skills when delivering presentations or when communicating via telephone. Explain why you chose the specific technique(s) and why it is important in your current profession or in another type of organization. Predict negative consequences that could occur if you do not apply your chosen concept(s). Support your viewpoint and provide examples.


Presentations are everywhere. We see evidence of speakers addressing audiences to accomplish specific purposes in the media and in real life situations. It is important to understand the factors that make a speaker effective or ineffective, dynamic or a dud. Describe a presentation/speech that you observed in the media or in real life. Give a brief description of the situation and evaluate the effectiveness of the speaker and message based on your observations. Use concepts from the unit reading to support your analysis. Consider the following in your analysis: Was the message clear? Did the audience appear to be engaged? What verbal or nonverbal elements enhanced or detracted from the message? Overall, do you think the message and delivery was impactful? Why or why not? How could it have been improved? Why or why not? Provide examples.

Your response should be at least 200 words in length. You are required to use your textbook or other credible source as material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
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