BUS 211 Week 3 Quiz

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BUS 211 Week 3 Quiz

Your answers : 31/31 (100%) Correct answerquestion1

What are teams grouped by areas of expertise?

o    


Functional

o    


Top management

o    


Cross-functional

o    


Virtual

· Correct answerquestion2

Which of the following could cause an individual to avoid
performing a required job task according to expectancy theory?

o    


Low levels of self-efficacy

o    


Goal orientation at odds with task

o    


Desire for belongingness

o    


Unmet physiological needs

· Correct answerquestion3

Managers can cause organizational dysfunction by doing
which of the following?

o    


Focusing efforts on political battles

o    


Promoting competition

o    


Disagreeing that change is needed

o    


Expressing conflicting ideas

· Correct answerquestion4

According to the goal-setting theory, job performance
goals should  

o    


measure the degree of effort

o    


be specific and time bound

o    


align to company culture

o    


be broad and flexible

· Correct answerquestion5

An organizational performance is increased
with employees working in teams since

o    


teams facilitate the division of labor and specialization

o    


managers can more easily monitor the performance of their
employees

o    


teams facilitate goals and interests of different
stakeholders that otherwise would be incompatible

o    


managers can develop group norms that facilitate
cooperation

· Correct answerquestion6

Businesses often promote norms which are entrepreneurial
or conservative in nature. Why?

o    


The external environment influences corporate norms and
must be controlled.

o    


Promoting norms increases employee motivation.

o    


Promoting norms allow the company to measure employee
performance more efficiently.

o    


Companies try to select norms which match their business
model and culture.

· Correct answerquestion7

Employees will most often be motivated to initially
fulfill basic needs rather than higher level needs. Which of the following
satisfies a higher need? 

o    


Promotion to senior position

o    


Job stability and pay

o    


Safe working environment

o    


Bonuses and fringe benefits

· Correct answerquestion8

Company values are shared standards that employees use to

o    


evaluate if they have helped the company achieve its
goals

o    


measure profitability and make needed corrections in
performance

o    


govern interactions with other employees

o    


evaluate risks and drive innovation in their department

· Correct answerquestion9

Employees quickly figure out and adopt the values and
norms desired by their company. What is this process called? 

o    


Rites of integration

o    


Organizational socialization

o    


Rites of engagement

o    


Cultural exchange

· Correct answerquestion10

What best describes the contingency approach, as it
relates to organizational design?

o    


Creating a cultural design

o    


Having the ability to alter a plan

o    


Finding ways to increase revenue

o    


Growing the business model

· Correct answerquestion11

Maslow’s Need Theory is an hierarchal format that deals
with ‘what’ is important to individuals.  Which of the following hierarchy
most accurately reflects Maslow’s hierarchy?

o    


Physiological, security, belongingness,
self-actualization, esteem

o    


Physiological, security, esteem, self-actualization,
belongingness

o    


Physiological, security, belongingness, esteem,
self-actualization

o    


Physiological, security, esteem, belongingness,
self-actualization

· Correct answerquestion12

What does the amount of conflict in an organization
signal?

o    


Openness to new ideas

o    


Managers value conformity

o    


Performance goals are not clear

o    


Indecision by top management

· Correct answerquestion13

Which of the five sources of a leader’s power would be
demonstrated by a leader with rightful authority to direct and control an
employee’s activities?

o    


Legitimate power

o    


Expert power

o    


Coercive power

o    


Reward power

· Correct answerquestion14

What form of business communication offers the highest
form of persuasive communication?

o    


Face-to-face meeting

o    


Instant messaging

o    


Telephone conversation

o    


E-mail

· Correct answerquestion15

Companies with a strong culture
may hold meetings to announce the company’s achievements. Which
source of company culture would best describe this activity?

o    


Rites of enhancement

o    


Rites of excellence

o    


Rites of integration

o    


Rites of passage

· Correct answerquestion16

Which of the following best describes a company that has
established a professional culture?

o    


It promotes streamlined decision making.

o    


It maintains a professional setting.

o    


It follows ethical business practices.

o    


It invests in employee development.

· Correct answerquestion17

Which theory tries to explain the psychological factors
underlying why an individual selects a task and exerts effort in performing a
task?

o    


Expectancy theory

o    


Maslow’s hierarchy of needs

o    


Goal-setting theory

o    


Equity theory

· Correct answerquestion18

Which of Maslow’s Hierarchy of Needs is geared toward
personal fulfillment?

o    


Self-actualization

o    


Security

o    


Esteem

o    


Belongingness

· Correct answerquestion19

What is the definition of a team?

o    


Collection of people working towards a common goal

o    


Employees jointly responsible to meet a goal

o    


Employees working towards their specific goals

o    


A group who follows the same rules

· Correct answerquestion20

Being goal oriented has shown to be paramount to a
person’s success. Why?

o    


Focus is on reaching the unattainable

o    


Goals are constant reminders of abilities

o    


Motivated persistency

o    


Goals remove obstacles

· Correct answerquestion21

The motivational theory that tries to determine how much
work is needed for a specific outcome is

o    


equity

o    


expectancy

o    


goal setting

o    


MBO

· Correct answerquestion22

Which of the following best describes how the values of
the company’s founder influence an organization?

o    


They establish cultural norms.

o    


They promote entrepreneurial practices.

o    


They outline rites of integration.

o    


They define rites of passage.

· Correct answerquestion23

What form of business communication offers the lowest
form of persuasive communication?

o    


Telephone conversation

o    


Written letters and memos

o    


Face-to-face meeting

o    


E-mail

· Correct answerquestion24

What best describes company norms?

o    


Organizationaldesign

o    


Standards of excellence

o    


Ceremonies and rites

o    


Informal but powerful rules

· Correct answerquestion25

What work attitude would a leader
promote to influence his or her worker?

o    


Job satisfaction

o    


Quantity and quality of work

o    


Level of effort put into job

o    


Reliability of performance

· Correct answerquestion26

Which of the following best describes sources of a
company’s culture?

o    


Communication of strategic goals

o    


Values of the founder and ceremonies

o    


Employee autonomy and creativity

o    


Values of innovation and excellence

· Correct answerquestion27

Formal events that recognize an employee or group that
have benefited the company by their works are

o    


rites of engagement

o    


rites of passage

o    


rites of integration

o    


rites of enhancement

· Correct answerquestion28

Organizational design is best defined as

o    


the values and norms employees share

o    


the coordination actions of employees and groups

o    


the framework of task and authority

relationships

o    


a specific type of organizational structure and culture

· Correct answerquestion29

A company who desires to develop new or improved products
would fit best with what type of team?

o    


Top management

o    


Functional

o    


Cross-functional

o    


Virtual

· Correct answerquestion30

The Matrix Structure is a unique organizational structure
that responds to rapid changing situations. Which of the following is a
component of this structural design?

o    


Employees are grouped into cross-functional product
teams.

o    


Managers group people by product instead of function.

o    


R&D specialists manage product teams.

o    


Most commonly used by non-high-tech companies

· Correct answerquestion31

Which of the following in the best example of active listening?

o    


Paying attention to the words being said and other
signals

o    


Knowing the sender’s problem in advance

o    


Interaction between the sender and receiver

o    


Paying attention as the sender voices ideas

 
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