BSA 413 Week 1 Individual: Understanding Elements of Service Strategy

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BSA 413 Entire Course Link
https://uopcourses.com/category/bsa-413/
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BSA 413 Week 1 Individual:
Understanding Elements of Service Strategy

Select a medium- or large-sized business in a
specific field with an in-house IT department.

Answer the following questions for that
organization:


  • What are 5
    IT serv0ices that should be offered?

  • Who should
    each of these services be offered to?

  • Who might
    compete with the internal IT department to provide each service?

  • How would
    the service create value? How would each customer measure that value?

  • What are the
    basic elements of a business case for the development and use of that
    system? (1 to 3 sentences)

  • How could
    the performance of the service be measured?

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