BUSI 409 Midterm Exam Liberty University complete answers

BUSI 409 Midterm Exam Liberty University complete answers

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· Question 1
6 out of 6 points

 
 
 
 
According to Higgins, nonprofit organizations have:
 
 
 
 
 
 
· Question 2
6 out of 6 points

 
 
 
Managers of nonprofit organizations must measure their success by:
 
 
 
 
 
 
 
· Question 3
6 out of 6 points

 
 
 
This method relates to the actions necessary to implement the strategic plan.
 
 
 
 
 
 
 
· Question 4
6 out of 6 points

 
 
 
The beginning of management as a field of study dates approximately to the:
 
 
 
 
 
 
 
· Question 5
6 out of 6 points

 
 
 
La Piana Consulting defines the intensity of the commitment that two or more nonprofits must make to each other as:
 
 
 
 
 
 
 
· Question 6
6 out of 6 points

 
 
 
Most nonprofits obtain revenue from:
 
 
 
 
 
 
 
· Question 7
6 out of 6 points

 
 
 
Strive Partnership measures the partnership’s performance through the use of a(an):
 
 
 
 
 
 
 
· Question 8
6 out of 6 points

 
 
 
According to Edgar Schein, logos, ceremonies, and symbols belong to this defined category of culture.
 
 
 
 
 
 
 
· Question 9
6 out of 6 points

 
 
 
According to Collins, this type of leadership exists when the leader has the power to simply make decisions.
 
 
 
 
 
 
 
· Question 10
6 out of 6 points

 
 
 
The perception that nonprofits are less well managed than businesses is:
 
 
 
 
 
 
 
· Question 11
 

 
 
 
Nonprofit management literature is drawn from which of the three areas?
 
 
 
 
 
 
 
· Question 12
6 out of 6 points

 
 
 
Very high                             may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior.
 
 
 
 
 
 
 
· Question 13
6 out of 6 points

 
 
 
As Letts and colleagues observe, managers often face two challenges—getting the job done and:
 
 
 
 
 
 
 
· Question 14
6 out of 6 points

 
 
 
Whose article “Bowling Alone: America’s Declining Social Capital” discussed a decline in civic engagement among Americans?
 
 
 
 
 
 
 
· Question 15
6 out of 6 points

 
 
 
The most credible medium of communication is:
 
 
 
 
 
 
 
· Question 16
6 out of 6 points

 
 
 
Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?
 
 
 
 
 
 
 
· Question 17
6 out of 6 points

 
 
 
Demands for accountability and the need for systems and procedures to comply with greater scrutiny and regulation also have contributed to the need for:
 
 
 
 
 
 
 
· Question 18
6 out of 6 points

 
 
 
Nonprofit managers should be committed to performance measurement but:
 
 
 
 
 
 
 
· Question 19
6 out of 6 points

 
 
 
One way to reduce dependency and thus maintain more autonomy is to:
 
 
 
 
 
 
 
· Question 20
 

 
 
 
According to the Independent Sector, one hour of volunteer time contributed to a nonprofit organization in 2013 was worth:
 
 
 
 
 
 
 
· Question 21
6 out of 6 points

 
 
 
Giving up something in return for something is referred to as a(an):
 
 
 
 
 
 
 
· Question 22
6 out of 6 points

 
 
 
A proposed merger between Operation Smile and Smile Train was cancelled due to:
 
 
 
 
 
 
 
· Question 23
6 out of 6 points

 
 
 
Roberta is participating in an interview about her nonprofit organization. The interview is being conducted by a local radio station. Roberta is communicating with the:
 
 
 
 
 
 
 
· Question 24
Needs Grading

 
 
 
Draw a diagram of Patricia Bradshow’s five board configurations.
 
 
 
 
 
 
 
· Question 25
Needs Grading

 
 
 
Explain the three basic elements that effective planning begins with?
 
 
 
 
 
 
 
 

 

Question 1

Throughout most of the history of management as a recognized discipline, most theorists have:

Question 2

A(n) describes the expectations that you have about what you will receive when you buy a specific product or service.

Question 3

Which of La Piana’s three levels of strategies appears at the top of the pyramid, and thus is addressed first?

Question 4

MacMillan’s portfolio analysis matrix provides a nonprofit with that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization.

Question 5

The concept that maintains that organizations in the same field become more like each other as a result of facing similar influences from their environments is:

Question 6

One overarching force that has driven the nonprofit management revolution of recent decades has been:

Question 7

Roberta is participating in an interview about her nonprofit organization. The interview is being conducted by a local radio station. Roberta is communicating with the:

Question 8

A nonprofit organization replaced the windows and painting the building it occupies. The beautification enhanced the image of the organization and improved the property values of the residences located across the street. This is an example of a(an):

Question 9 A nonprofit board of directors wants to ensure they has developed a public response stating it was not involved in a scandal as is being falsely reported. The board is applying which variable of Coombs’ Situational Crisis Communication Theory.

Question 10

Research indicates that nonprofit organizations that adapt a _________ have more customer satisfaction than organizations that do not apply this type of marketing orientation.

Question 11

Betty’s Animal Farm has reached its maximum animal capacity and the board of director’s needs to decide whether to expand building capacity or to close the nonprofit. Betty’s Animal Farm has reached which stage of the nonprofit life cycle?

Question 12

A family health nonprofit provides neonatal to endoflife services. The nonprofit consists of an alliance various health providers. This statement describes the concept of:

Question 13

The C.O.R.E Continuum identifies relationships that affect organizations’:

Question 14

Older nonprofit organization are less likely than younger organizations to focus on:

Question 15

La Piana Consulting defines a relationship between a nonprofit organizations and a public corporation that is simple and not permanent as a(an):

Question 16

A nonprofit organization bases the cost of its services on the client’s ability to pay. This is an example of:

Question 17

The various lifestage theories have many critics, but the theories reflect a(n) consistent with the values of most nonprofit organizations.

Question 18

The Help The Children organization is designing a necklace that incorporates the nonprofit’s logo as a fundraising initiative. Help The Children is applying which variable of the marketing mix.

Question 19

In the social enterprise spectrum described by Dees and colleagues, which type of organization uses only volunteers for its workforce?

Question 20

Volunteers are best assigned to perform work:

Question 21

As the economy improves, probably returning ultimately to a higher level of prosperity, pressures for nonprofits to collaborate and merge:

Question 22

Forbes and Zampelli’s research indicates that people who volunteer tend to:

Question 23

Organizations that collaborate to increase and share resources are applying:

Question 24

Examine the three concepts that the legal responsibilities of a nonprofit board.

Question 25

Show how strategic management links strategy with implementation.

 

 

·         Question 1

6 out of 6 points

 
 
 
Organizations that are exempt under Section 501 (c)(4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as:
 
 
 
 
 
 
 
·         Question 2

6 out of 6 points

 
 
 
An organizational leader who changes his leadership styles based on the particular circumstances of a situation is practicing:
 
 
 
 
 
 
 
·         Question 3

6 out of 6 points

 
 
 
Internal preparation for executive transition is the shared responsibility of the board and:
 
 
 
 
 
 
 
·         Question 4

6 out of 6 points

 
 
 
Rebecca is attending a working lunch with community leaders who share her nonprofit organization’s values. Rebecca is practicing which type of leadership?
 
 
 
 
 
 
 
·         Question 5

6 out of 6 points

 
 
 
The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on:
 
 
 
 
 
 
 
·         Question 6

6 out of 6 points

 
 
 
A nonprofit organization decides to manufacture its own brand of aspirin to sell to its clients. The nonprofit is applying:
 
 
 
 
 
 
 
·         Question 7

6 out of 6 points

 
 
 
What are specific, quantified targets that represent steps toward accomplishing goals?
 
 
 
Selected Answer:
Objectives
 
 
 
 
 
 
 
·         Question 8

6 out of 6 points

 
 
 
The vision statement is:
 
 
 
 
 
 
 
·         Question 9

6 out of 6 points

 
 
 
As Letts and colleagues observe, managers often face two challenges—getting the job done and:
 
 
 
 
 
 
 
Question 1 According to Collins, this type of leadership exists when the leader has the power to simply make decisions.

Question 2 Bill identified an opportunity to meet the needs of young mothers in a new way. He applied an innovative fundraising technique to secure the funds to open a counseling center where his new program was offered. According to your author’s definitions, Bill is demonstrating the characteristics of:

Question 3 MacMillan’s portfolio analysis matrix provides a nonprofit with that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization.

Question 4 Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?

Question 5 According to Kotter’s top-down approach, efforts at transformational change in an organization often fail because leaders allow too much:

Question 6 The founder of Habitat for Humanity found it difficult to turn management of the nonprofit over to a new CEO. The founder was demonstrating:

Question 7 Yankey and Willen would describe decreased government funding as a(an) _______ driver of collaboration.

Question 8 This principle prevents government funds from going directly to religious congregations or to organizations that would use them for religious activities.

Question 9 One significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. This is also called:

Question 10 According to Frumkin, the “expressive” purpose of nonprofits is to:

Question 11 In the mid-20th century, an increasingly competitive economic environment led to a new approach to marketing in the business world, one reflecting a:

Question 12 A(n) describes the expectations that you have about what you will receive when you buy a specific product or service.

Question 13 When an organization launches a program to recruit volunteers, having these helps communicate to volunteers that they are accepting a significant responsibility and that their assignment involves doing real work that is central to the program of the nonprofit.

Question 14 In a 2004 study conducted by the Urban Institute, nonprofits had a paid professional position for management of volunteers.

Question 15 The importance of this aspect of external activity is growing as government support for many programs has been reduced.

Question 16 Most small businesses:

Question 17 What are specific, quantified targets that represent steps toward accomplishing goals?

Question 18 An autonomous community homeless shelter worked with a city council to establish winter warming-shelters for homeless individuals. This is an example of a(an):

Question 19 A study conducted by the Corporation for National and Community Service found that between the years 1974 and 2006 participation in volunteer activities.

Question 20 The type of leader that listens, empathizes with others, and focuses on relationships is a:

Question 21 Most nonprofit CEOs are recruited:

Question 22 In 2009, the IRS introduced a revised version of _______ which changed the original form from a financial report into a financial and governance report.

Question 23 Another name for a nominating committee is a(an):

Question 24 Study some sample volunteer job descriptions. Then create a prioritized list identifying what qualifications you believe are the most important for volunteers to have.

Question 25 Name and explain the three principal mechanisms by which nonprofits are held accountable.

 

the transmission or exchange of information

an organization should proceed with writing a government grant proposal when

this includes action taken in support of a cause or an idea, and it may include, for example, providing education, distributing information, or holding events to dramatize an issue or the effects of a problem on people or community

building a positive and consistent brand image requires that an organization integrate its marketing and communication efforts so that all communication from that organization represents the organization as a whole

describes the expectations that you have about what you will receive when you buy a specific product or service

in the health and human services sectors to be successful in fulfilling their mission, when is outreach most needed

this is giving according to a plan that relates the corporation's philanthropy to its overall strategic and business goals

includes any communication the organization has "with legislators or government officials who participate in the formulation of legislation or with its own members with regard to specific legislation and that express a view on it"

The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is

An important tool in planning and managing a campaign is the , which reflects the proportional giving necessary to achieve the campaign's overall goal, starting with a lead gift that is at least 10 percent of the goal, and then doubling the number of gifts needed at each successively lower dollar level

The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on ___________________

The most credible medium of communication is __________________

Identifying individuals, foundations, and corporations who are prospects of giving is a task often performed by professionals engaged in

According to Andreasen (2006), the following are stages in the life cycle of a social change issue

methods to measure an organization's legal limit of lobbying activity

combine demographic data with knowledge about individuals' lifestyles, defined by their activities, interests, and opinions.

The current realities of government funding favor ________________

The largest portion of giving by individuals is directed to , which accounts for about 35 percent of the total each year.

Outreach and marketing use similar methods to influence clients and potential clients to participate in or use the services of the nonprofit organization. Marketing is more CONSUMER & SALES driven. Outreach is more driven by ___________

is not only important to persuasion but may indeed be providing a real service to the legislator, whose time and staff may not be sufficient to undertake the depth of research that an interested nonprofit may offer.

managers of nonprofit organizations must measure their success

stewards of their organization or servants of society

one overarching force that has driven the nonprofit management revolution of recent decades has been

giving intended to meet current individual human needs or to alleviate current human suffering

intended to encourage charitable giving and sustain the services provided by charitable organizations

a nonprofit that qualifies under 501(c)(3) cannot support candidates for public office and must limit its expenditures on

 

Question 1 Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?

Question 2 In 2009, capacity­building receive a new boost when the U.S. Congress passed this, which included a Nonprofit Capacity Building program to provide grants for organizational development to small and mid­sized nonprofits over the years 2010 to 2014.

Question 3 This method of establishing pricing involves charging people different prices based on the market segment to which they belong, determined by objective variables.

Question 4 What are specific, quantified targets that represent steps toward accomplishing goals?

Question 5 Burnett defines this as "a name, term, sign, symbol, design, or a combination of these that is intended to identify the goods and services of one seller or group of sellers and differentiate them from those of competitors."

Question 6 Managers of nonprofit organizations must measure their success by

Question 7 Great companies that produce excellent results have

Question 8 This type of system is entirely self­sufficient and impervious to influences from its environment.

Question 9 _______________ enables the system to adapt to changing circumstances.

Question 10 When an organization launches a program to recruit volunteers, having these helps communicate to volunteers that they are accepting a significant responsibility and that their assignment involves doing real work that is central to the program of the nonprofit.

Question 11 In its proper definition, this term involves comparisons among organizations, either at the macro or at the micro level.

Question 12 Nonprofit managers should be committed to performance measurement but

Question 13 One of the many benefits of strategic planning is that it

Question 14 Establishing the organization mission is the responsibility of its

Question 15 Those who view nonprofit organizations primarily as social institutions portray nonprofit managers as

Question 16 Today's boards are being exhorted not only to raise money and promote the organization but also to

Question 17 These types of relationships imply increasingly less autonomy for participating organizations and may include parent­subsidiary partnerships, joint venture corporations, management service organizations that support one or more nonprofits, and­ultimately­mergers.

Question 18 According to Herman, one of the differences of managing a nonprofit versus a for­profit corporation is

Question 19 A nonprofit that qualifies under Section 501 (c) (3) cannot support candidates for public office and must limit its expenditures on

Question 20 According to Higgins, nonprofit organizations have

Question 21 Skinner's principle of __________________ explains that we repeat behaviors that are rewarded and tend not to repeat those that are not.

Question 22 Sociologists describe nonprofits as

Question 23 MacMillan's portfolio analysis matrix provides a nonprofit with ________________ that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization.

Question 24 Give an example of a conflict of interest. Describe how a well­managed organization might handle such a conflict.

Question 25 Discuss the case made for giving by Andrew Carnegie in his Gospel of Wealth.

 

Organizations that are exempt under Section 501 (c) (4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as

These are organizations that exist for the sole purpose of directing money to other nonprofits.

self-governing

a guide to every action taken by the organization and is the principal standard against which its performance should be measured.

One significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. This is also called_________________________.

The concept that maintains that organizations in the same field become more like each other as a result of facing similar influences from their environments is ___________________________.

When individuals do not have complete information or lack the ability to understand or judge the quality of the good they seek to purchase, there is ________________.

In some cases nonprofit organizations offer very similar services to for-profit competitors. One of the advantages that for-profits have is that they have:

member-serving and advocacy organizations

a leader is someone who behaves in certain ways that cause others to see him or her as a leader

In Carver's policy governance model, he argues that the board should lead the organization by focusing its attention on establishing

a ceo exhibiting this can pose a serious challenge or even crisis for a nonporfit

a board member or officer of the organization cannot unreasonably benefit from the organization's funds

self-serpetuaring board, new members are selected by

most common type of board in public organization

internal preparation for executive transition is shared responsibility between board and

This theory, reflected in management practices in most organizations, is based on the assumption that workers are lazy, resistant to change, and not concerned with the organization's needs.

With _____________________, funds given by donors specify that the principal be retained and be invested in perpetuity, and the board has limited or no flexibility in using these funds.

The _________________ shows how every category of expense is allocated by a nonprofit.

This term considers whether the organization had an operating surplus, broke even, or operated at a loss.

_________________________ involve(s) privacy, confidentiality, records retention, the separation of duties, data backup, and other such concerns.

This encompasses the rules by which financial transactions are classified and reported.

Accounting on a(n) ____________________ takes into account the money that a nonprofit has earned and is entitled to receive, as well as obligations for expenditures that it has not yet incurred.

 

1.
activities that directly address a NPO's social missions:
 
 
2.
almost _____ of the revenue of charitable nonprofits comes from government grants and payments for services under programs such as Medicare and Medicaid:
 
3.
a certain mistrust of this has been a persuasive and continuing aspect of American culture and has provided philosophical support for private, voluntary initiatives throughout the nation's history:
 
4.
charity defined as:
 
5.
funding intermediaries:
 
6.
if measured by the total number of organizations, the largest sub-sector of charitable nonprofits is the:
 
7.
if measured by total revenue, the number of employees, and its share of total wages and salaries, which sub sector of charitable nonprofits is the largest nonprofit sector?
 
8.
in 2009, the nonprofit sector employed what percentage of the total workforce?
 
9.
The National Taxonomy of Exempt Entities (NTEE) divides NPO's into categories based on the organizations' _____, _____, and _____:
 
10.
a nonprofit that qualifies under 501 (c) (3) cannot support candidates for _____ _____ and must limit its expenditures on _____:
 
11.
the number of nonprofits operating in the US today:
 
12.
organizations that are classified as tax-exempt are not required to pay (4) taxes:
 
13.
private foundations are most often funded by:
 
14.
Salamon's Anatomy classifies nonprofit organizations by:
 
15.
social enterprise defined as:
 
16.
there are increasing number of these organizations that operate under both nonprofit and for-profit legal forms that are often referred to as:
 
17.
this principle prevents government funds from going directly to religious congregations or to organizations that would use them for religious activities:
 
18.
unlike public charities, private foundations are not permitted to engage in:
 
19.
what is intended to encourage charitable giving and sustain the services provided by charitable organizations?
 
20.
what were the total combined assets of all nonprofits in 2008?
 
21.
which sub-sector of charitable nonprofits is the least professionalized?
 
22.
whose 1889 essay, titled "The Gospel of Wealth," remains a classic statement of the philosophy underpinning the American tradition of philanthropy?
 
23.
whose article "Bowling Alone: America's Declining Social Capital" discussed a decline in civic engagement among Americans?
 
 

mission statement should

effective CEOs stay focused on

leaders who use a political frame are

explains leadership in terms of the innate characteristics of individuals who are leaders

inspires your clients to dream of the fulfillment of the NPO's mission

responsibility of the board

Very high ______________ may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior.

Which government entity grants nonprofits their charters?

Which assessment tool is meant to determine an organization's success in accomplishing its mission, or program effectiveness?

This concept was developed as a way for businesses to obtain a balanced perspective on performance by combining financial data with other considerations.

This concept adds social return to financial return in order to generate a single dollar amount that could be used as an indicator of the organization's performance and value.

One of Kearns's three approaches to formulating strategy for an organization, this approach maintains that strategy evolves out of experience as the organization goes along, one decision at a time, buffeted by bargaining and the push-and-pull of its constituencies.

_______________________ define areas in which the organization needs to take action.

What are specific, quantified targets that represent steps toward accomplishing goals?

The detailed work of producing an operational plan generally needs to be done primarily by

This is a technique used by business firms to determine it their various programs, products, and services are in line with their strategies and goals.

Another name for the motivation factor that Herzberg named "hygiene factors" is

In planning for a volunteer program, nonprofits should assess the need for volunteers and develop volunteer

 

1.
according to blended value theorist, value should be thought about as having three components- economic value, social value, and _____ value:
 
2.
if an organization wanted to help highlight its strengths or weaknesses for further analysis, which technique would be most useful?
 
3.
in 2004, the Urban Institute and the Center for What Works undertook a project to identify a _____ that nonprofits could use to inform practice and that would be practical to implement:
 
4.
in its proper definition, this term involves comparisons among organizations, either at the macro or at the micro level:
 
5.
leading thought in the field of measuring performance of nonprofits appears to be moving away from an emphasis on the organization's _____ _____:
 
6.
many nonprofits have voluntarily adopted _____ provisions as a way to assure their donors that they are operating with high integrity, transparency, and sound governance.
 
7.
a method that many nonprofits use to determine whether specific programs are effective in achieving their goals and objectives is:
 
8.
nonprofit managers should be committed to performance measurement but:
 
9.
one disadvantage of SROI is that:
 
10.
a simpler alternative to balanced scorecard approaches, this approach identifies correlations between measures:
 
11.
a theoretical explanation of the links all the way through a process is called a:
 
12.
this concept adds social return to financial return in order to generate a single dollar amount that could be used as an indicator of the organization's performance and value"
 
13.
this concept was developed as a way for businesses to obtain a balanced perspective on performance by combining financial data with other considerations:
14.
this entity formed in 2001, provides standards for nonprofits that are among the best known and most widely cited in the news media:
15.
this proposition states that all organizations create value that consists of economic, social, and environmental value components, and that investors simultaneously generate all three forms of value through providing capital to organizations:
16.
a variation of the balanced scorecard designed specifically for nonprofits, which asks, "Does it work?" and "Is the organization well run?" is a:
17.
very high _____ may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior
18.
which assessment tool is mean to determine an organization's success in accomplishing its mission, or program effectiveness?
19.
which government entity grants nonprofits their charters?
20.
whose Standards for Excellence in nonprofit management has become a model for other similar associations across the country?
 

 

1.
according to Herman, one of the differences of managing a NPO vs. a for-profit corporation is:
2.
according to Higgins, NPO's have:
3.
are NPO's less well-managed than for-profits?
4.
the beginning of management as a field of study dates approximately to be the late:
5.
beginning of management as field of study dates to late:
6.
the complexity of the nonprofit manager's job and the multiple pressures inherent in the job frequently result in:
7.
concomitant with the increase in nonprofit management literature in the 1990's and 2000's, what also grew rapidly?
8.
demands for accountability and the need for systems and procedures to comply with greater scrutiny and regulation also have contributed to the need for _____:
9.
do most NPO's receive revenue from government funding only?
10.
how many years until most small business's fail?
11.
managers of nonprofit organizations must measure their success by _____:
12.
most nonprofits obtain revenue from _____:
13.
most small businesses:
A. are better managed than most NPO's
B. are more successful than most NPO's
C. eventually evolve into corporations
D. fail within the first five years of existence
14.
the nation's first school of management was the _____:
15.
nonprofit management literature sources include (3):
 
16.
NPO's must maintain accountability by providing:
 
17.
the old "business as usual" approach for nonprofits has changed as a result of (3):
 
18.
one of the sources for nonprofit management literature comes from:
 
19.
one overarching force that has driven the nonprofit management revolution of recent decades has been:
 
20.
the perception that nonprofits are less well-managed than businesses is not based on:
 
21.
a recent shift in thinking about nonprofits has focused more on the _____ and _____ of the organization as opposed to its _____ and _____.
 
22.
the requirement that nonprofits meet the expectations for measurable results has increased the need for _____:
 
23.
the revolution in nonprofit management has been caused, in part, by:
 
24.
there has been a shift in thinking about nonprofits that emphasizes:
 
25.
this organization was founded in 1970 and began to accredit public administration degree programs:
 
26.
27.
28.
29.
 

1.
according to Collins, this type of leadership exists when the leader has the power to simply make decisions:
 
2.
according to Dym and Hutson, alignment is:
 
3.
according to Herman and Heimovics, effective CEO's stay focused on:
 
4.
according to Kotter's top-down approach, efforts at transformational change in an organization often fail because leaders allow too much:
 
5.
according to proponents of this type of leadership, a leader is someone who behaves in certain ways that cause others to see him or her as a leader:
 
6.
a common and problematic method that researchers have used for identifying effective nonprofit leaders is based on:
 
7.
effective nonprofit leaders are those who are not excessively focused on:
 
8.
the idea that a leader must be friendly but cannot permit himself or herself to become too familiar with subordinates is:
 
9.
the importance of this aspect of external activity is growing as government support for many programs has been reduced:
 
10.
in Dym and Hutson's alignment map, how many components must be aligned for a perfect fit?
 
11.
internal preparation for executive transition is the shared responsibility of the board and:
 
12.
a _____ is a perspective or a way of seeing and understanding things:
 
13.
A lack of leadership by the CEO of a NPO will eventually lead to:
 
14.
leaders who use a political frame are:
 
15.
most nonprofit CEOs are recruited:
 
16.
The responsibility mostly concerned with day-to-day operations, and with making things work, is called:
 
17.
the significant characteristic of transformational leadership is that it:
 
18.
the theories that maintain that the function of leadership is to continually examine better ways of doing things are:
 
19.
the type of leader that listens, empathizes with others, and focuses on relationships is a:
 
20.
the type of theory that explains leadership in terms of the innate characteristics of individuals who are leaders is:
 
 

1.
actions that focus on the feelings of subordinates
 
2.
actions that relate to the work to be done
 
3.
addresses legal responsibilities
 
4.
addresses matters such as the organization's long-term directions and goals
 
5.
the behavioral tendencies and personal characteristics of leaders that create an exceptionally strong relationship between them and their followers
 
6.
the board makes sure that the organization is complying with the law and that any decisions or actions taken are consistent with the organization's mission.
 
7.
board should assume a leadership role that blurs the distinction between policy and implementation, focusing everyone's attention on "what matters most". Pass conversations through 3 modes- fiduciary, strategic, and generative.
 
8.
boards that hold ultimate responsibility for ensuring that the organization serves its mission and for the overall welfare of the organization itself
 
9.
board that elects themselves
 
10.
CEOs should accept the reality of their "psychological centrality" in the organization and provide "board centered leadership"
 
11.
conceives of the board as the top of a hierarchy and the CEO as merely its agent.
 
12.
The emphasis is on leader using change. Kotler's theories on change state that leader must understand organizational culture if they are to make a difference.
 
13.
an exchange process, in which the leader exchanges rewards or punishments for the behaviors of others.
 
14.
exists when the leader has the power to simply make decisions
 
15.
financial penalties to punish individuals who engage in or permit improper transactions to the IRS
 
16.
it is the CEO who is actually seen as responsible for the organization's success or failure.
 
17.
leadership that changes people, it inspires and enables people to grow both morally and in terms of motivation.
 
18.
A legal concept related to conflict of interest. Anyone who is an insider cannot unreasonably benefit from the organization's funds.
 
19.
members of the board put the interests of the organization above their own
 
20.
need to establish and enforce a clear line between the board's responsibility for policy making and the executive's responsibility for implementation. The board defines policy by 4 key areas- ends to be achieved, means to the ends, board-staff relationship, and process of governance.
 
21.
official or intended goals, structures, and procedures may exist only on paper. Actual goals structures and procedures emerge and change as participants interact and socially construct the meaning of ongoing events.
 
22.
organizational design theories that claim that the ideal structure depends on the organization's requirements.
 
23.
Organizations can not destroy documents readily and creates protection for whistle-blowers
 
24.
an organization that provides research, education, and assistance to nonprofit organization boards
 
25.
paying attention and exercising due diligence in monitoring the organizations's finances and supervising the actions of its management
 
26.
a position designated to be held by the individual who holds another certain office or position
 
27.
a position generally concerned with day-to-day operations, with making things work.
 
28.
a position that is more about purpose, vision, and direction- that is, more about the "where" and the "why" rather than the "how"
 
29.
requires that each board member either give personally or solicit gifts from others to total the minimum amount.
 
30.
sets direction and goals
 
31.
A situation in which a person in a position of responsibility or trust has competing professional or personal interests that make it difficult to fulfill his or her duties impartially.
 
32.
a style that "relies more upon persuasion, political currency, and shared interests to create the conditions for the right decisions to happen"
 
33.
a term many organizations use to identify them
 
34.
a term used by educational, cultural, and medical institutions use to identify them
 
35.
This grid is based on different combinations of task and relationship behaviors and defines 4 styles- authority-obedience, country club, impoverished, and team management
 
36.
this theory of leadership believes that it is less on what the leaders are and more on what they do
 
37.
this theory of leadership believes that you are born a leader, not made into one
 
38.
a "tool" that encompasses the characteristics of the individual as well as characteristics of the organization and of the community or market that the organization serves.
 
39.
when a person's level or type of compensation is deemed to be in excess of the value of the person's services.
 
40.
When the organizations founder is still highly invested in the organization and objectivity is lost to maintaining the original goals.
 
41.
where you report your organizations changes
 
 

1.
Changes in government funding account, in part, for the growing commercialization of the nonprofit sector.
 
2.
Gifts to religious congregations are tax deductible because congregations are required to register with the IRS.
 
3.
Giving intended to meet current individual human needs or to alleviate current human suffering is referred to as charity.
 
4.
Most nonprofits receive revenue from government funding only.
 
5.
Museums, orchestras, and colleges and universities are classified as 501 (c) (3) by the IRS.
 
6.
A nonprofit classified as 501 (c) (3) cannot support candidates for public office and must limit its expenditures on lobbying.
 
7.
Nonprofit organizations must maintain accountability by providing measurable outcomes for their stakeholders.
 
8.
One of the ways that nonprofit organizations differ from for-profit corporations is their stakeholders.
 
9.
The perception that nonprofit organizations are less well-managed than businesses is _________.
 
10.
A recent shift in thinking about nonprofits has focused more on the capacity and sustainability of the organization as opposed to its programs and services.
 
 

1.
According to Herman, one of the differences of managing a nonprofit versus a for-profit corporation is
 
 
2.
According to Kotter's top-down approach, efforts at transformational change in an organization often fail because leaders allow too much
 
3.
Bryson defines this as "a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization . . . is, what it does, and why it exists."
 
4.
Collaborations or mergers that combine units within a single corporate entity are called:
 
5.
A common and problematic method that researched have used for identifying effective nonprofit leaders is based on
 
6.
Equality in decision-making is one of the characteristics of _________ in both collaborations and partnerships.
 
7.
An ex-officio seat on a board is held by
 
8.
The gradual evolution away from the organization's purpose into ancillary activities that may eventually result in an organization that is very unfocused is called
 
9.
Great companies that produce excellent results have
 
10.
In a self-perpetuating board, new members are selected by
 
11.
In Carver's policy governance model, he argues that the board should lead the organization by focusing its attention on establishing
 
12.
In its proper definition, this term involves comparisons among organizations, either at the macro or at the micro level.
 
13.
Internal preparation for executive transition is the shared responsibility of the board and:
 
14.
The is used to evaluate company products or services based on the rate of growth in a particular market and the share of the total market that their products and services represent.
 
15.
Managers of nonprofit organizations must measure their success by
16.
Many nonprofits have voluntarily adopted provisions as a way to assure their donors that they are operating with high integrity, transparency, and sound governance.
17.
The most common type of board in public organizations is a(n)
18.
Most nonprofits obtain revenue from
19.
Most small businesses
20.
nonprofit-corporation relationship:
21.
One of the many benefits of strategic planning is that it
22.
One way to reduce dependency and thus maintain more autonomy is to
23.
An organizational leader who changes his leadership styles based on the particular circumstances of a situation is practicing:
24.
Organizations that are exempt under Section 501 (c) (4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as
25.
Organizations that are exempt under Section 501 (c)(4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as:
26.
Organizations that collaborate to increase and share resources are applying:
27.
The perception that nonprofits are less well-managed than businesses is
28.
A proposed merger of two nonprofit organizations failed because senior leadership focused on self-interests. This proposed merger failed due to:
 
29.
Rebecca is attending a working lunch with community leaders who share her nonprofit organization's values. Rebecca is practicing which type of leadership?
 
30.
The significant characteristic of transformational leadership is that it
 
31.
Sociologists describe nonprofits as
 
32.
The theories that maintain that the function of leadership is to continually examine better ways of doing things are
 
33.
There are an increasing number of organizations that operate under both nonprofit and for-profit legal forms that are often referred to as
 
34.
This concept adds social return to financial return in order to generate a single dollar amount that could be used as an indicator of the organization's performance and value.
 
35.
This concept was developed as a way for businesses to obtain a balanced perspective on performance by combining financial data with other considerations.
 
 
 
 
 
 
 
 

36.
This is a guide to every action taken by the organization and is the principal standard against which its performance should be measured.
 
37.
This theory explains the behavior of organizations in terms of their dependence on external constituencies.
 
38.
The type of theory that explains leadership in terms of the innate characteristics of individuals who are leaders is
 
39.
Unlike public charities, private foundations are not permitted to engage in
 
40.
Very high _________ may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior.
 
41.
What are specific, quantified targets that represent steps toward accomplishing goals?
 
42.
What is defined as giving intended to meet current individual human needs or to alleviate current human suffering?
 
43.
When a board is operating in the fiduciary mode, it is concerned with
 
44.
Which term is defined as nonprofits that have a social objective but blend traditional nonprofit methods and commercial principles in their generation of revenue?
 
 

1.
according to Edgar Schein, logos, ceremonies, and symbols belong to this defined category of culture:
2.
according to Lohmann, what are the three types of goods:
 
3.
an approach taken by some sociologists to explain the birth and death of organizations, which analyzes organizations in terms of population density:
 
4.
the concept that maintains that organizations in the same field become more like each other as a result of facing similar influences form their environments is:
 
5.
contract failure:
 
6.
_____ enables the system to adapt to changing circumstances:
 
7.
free riders:
 
8.
great companies that produce excellent results have:
 
9.
the _____ _____ is a guide to every action taken by the organization and is the principal standard against which its performance should be measured
 
10.
nonprofits are
A. self-governing
B. controlled by government
C. controlled by individual owners
D. controlled by corporate sponsers
 
11.
nonprofits are driven by:
 
12.
normative isomorphism arises when organizations are influence by the same standards of:
 
13.
one significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. this is also called:
 
14.
one way to reduce dependency and thus maintain more autonomy is to:
 
15.
_____ _____ refers to the tendency of organizations to mimic each other, specifically in models to be adopted:
16.
sociologists describe nonprofits as:
17.
this theory attributes the existence of nonprofit organizations to the vision and initiative of individuals who have created and built them:
18.
this theory explains the behavior of organizations in terms of their dependence on external constituencies
19.
this type of system is entirely self-sufficient and impervious to influences from its environment
20.
when individuals do not have complete information or lack the ability to understand or judge the quality of the good they seek to purchase, there is:
 

1.
aka balanced scorecard, patons model seek to answer... does it work? is the program well run? (adapted by Kaplan and Norton 1992) almost like a snapshot
 
 
2.
are NOT mainly defined as the directors that an organizations will pursue with respect to strategic issues
 
3.
arise from change in the environment, the can include increased competition for clients or resources; shifting priorities or demands of private government funders
 
4.
bettys animal farm has reached its maximum animal capacity and the board of director needs to decide whether to expand building capacity or to close the nonprofit. bettys animal farm has reached the review and renew life cycle
 
5.
the board of directors for family eldercare and means on wheels decided not to merge
 
6.
the board of directors of a nonprofit organization is planning to hold public listening sessions as a means to identify and associate with other sharing similar interest. the old is attempting to build capacity by...
 
7.
builds on the idea of social return on investment by addin a third component-impact on the environment
 
8.
business managers may have concerns about collaborating with nonprofits, but find such relationships helpful in enhancing their companys image
 
9.
the competency that other agencies cannot easily replicate
 
10.
a concept developed in the business world, that has been applied to government and the nonprofit sector. an integrated approach to managing the organizations that is based on the strategic plan and include the entire cycle of strategy formation, implementation, and evaluation
 
11.
a criticism of strategic planning is that it does not always produce... strategies
 
12.
description of an ideal future
 
13.
electronic version of a form 990, knowns as 990n, includes minimal info that reflects the organizations existence without data encompassed by form 990
 
14.
factors that influence motivation. they relate to the individuals feelings and the nature of the job itself
 
15.
a good objective is specific
 
16.
the gradual evolution away from the organizations purpose into ancillary activities that may eventually result in an organization that is ver unfocused is called.. mission creep
 
17.
high performing nonprofit organizations can have only... isolated impact
 
18.
how organizations grow, mature and may eventually decline
 
19.
I identifies relationships that affect organizations CORPORATE STRUCTRE
 
20.
is one of the significant obstacle to successful collaboration
 
21.
the logically related parts of a program, showing the links between program objectives, program activities, expected program outcomes. a logic model makes clear who will be saved what should be accomplished and specifically how it will be done (what we do and how)
 
22.
may be a deciding factor in a board of directors decision to merge with another organization
 
23.
may be both visible and invisible
 
24.
the more complex affiliation and is considered by some to be synonymous with networks
 
25.
must comply with state and federal law
 
26.
national non profits with local chapters follow one of two principal organization forms- a single corp or a (an)
 
27.
the nature and the intensity of the commitment that two or more nonprofits must make to each other in order to collaborate using their chosen model
 
28.
nonprofit required to follow the law, obeying the non distribution requirement and avoiding conflict of interests
 
29.
organizations that collaborate to increase and share resources
 
30.
overarching set of formal relationships presumed to exists for a defined population, the intended outcomes that are the focus of the organizations work, the logic model for producing the intended outcomes (how we affect change)
 
31.
participate casually, usually on one occasion, a one day effort clean up is an example
 
32.
participate primarily because service is encouraged or requires often by an employer, educational program, or court, but may also find their volunteer activity to be rewarding
 
33.
principles the organizations holds as the most important
 
34.
the process of defining, monitoring and using objective indicators of the performance of the organizations and program to inform management and decisions making on a regular basis
 
35.
a process to develop, sustain and improve the delivery of a nonprofits mission
 
36.
related to the actions necessary to implement the strategic plan
 
37.
requires the total dissolution of one or more former organizations
 
38.
the resources, the money, time, staff, expertise, methouds, and facilities that an organizations commit to a program to produce the intended outputs, outcomes and impact (what resources are committed
 
39.
socially meaningful changes for those set by a program, generally defined in terms of expected changes in knowledge skills attitude, conditions, or status (what we wish to achieve)
 
40.
specific observable and measurable characteristics, actions or conditions that demonstrated whether a desires change has happened toward the intended outcome, aka outcome indicators (what we use to stay on course)
 
41.
specific quantifies targets that represent steps toward accomplishing the goals. it si important to set these to create a plan or to measure
 
42.
those strategies aimed at enhancing the administrative efficiency, preparedness and execution
 
43.
strategies related to the programs and activities implemented to achieve specific outcomes
 
44.
strength, weaknesses, oppositions, and trends
 
45.
strive partnership measures the partnerships performance through the use of a(n)
 
46.
a technique used to determine if programs are in line with strategies and goals
 
 

47.
they do not automatically develop a collaboration
 
 
48.
this is everything! the reason the organization exists, the starting point for strategic plannin
 
49.
three principal needs that people have: the need for achievement, the need for power over others, and the need for affiliation or good relationships with others
 
50.
to slightly oversimplify, the results that can be directly attributed to the outcomes of a given program (what we aim to affect)
 
51.
the volume of programs actions, such as products created or delivered, numbers oif people served (what we count)
 
52.
what we count- the volume of a programs actions such as products created or delivered, number of people serve and activities and services carried out
 
 

 

1.
according to Herman, one of the differences of managing a NPO vs. a for-profit corporation is:
 
2.
according to Higgins, NPO's have:
 
3.
are NPO's less well-managed than for-profits?
 
4.
the beginning of management as a field of study dates approximately to be the late:
 
5.
beginning of management as field of study dates to late:
 
6.
the complexity of the nonprofit manager's job and the multiple pressures inherent in the job frequently result in:
 
7.
concomitant with the increase in nonprofit management literature in the 1990's and 2000's, what also grew rapidly?
 
8.
demands for accountability and the need for systems and procedures to comply with greater scrutiny and regulation also have contributed to the need for _____:
 
9.
do most NPO's receive revenue from government funding only?
 
10.
how many years until most small business's fail?
 
11.
managers of nonprofit organizations must measure their success by _____:
 
12.
most nonprofits obtain revenue from _____:
 
13.
most small businesses:
A. are better managed than most NPO's
B. are more successful than most NPO's
C. eventually evolve into corporations
D. fail within the first five years of existence
 
14.
the nation's first school of management was the _____:
 
15.
nonprofit management literature sources include (3):
 
16.
NPO's must maintain accountability by providing:
 
17.
the old "business as usual" approach for nonprofits has changed as a result of (3):
 
18.
one of the sources for nonprofit management literature comes from:
 
19.
one overarching force that has driven the nonprofit management revolution of recent decades has been:
 
20.
the perception that nonprofits are less well-managed than businesses is not based on:
 
21.
a recent shift in thinking about nonprofits has focused more on the _____ and _____ of the organization as opposed to its _____ and _____.
 
22.
the requirement that nonprofits meet the expectations for measurable results has increased the need for _____:
 
23.
the revolution in nonprofit management has been caused, in part, by:
 
24.
there has been a shift in thinking about nonprofits that emphasizes:
 
25.
this organization was founded in 1970 and began to accredit public administration degree programs:
 
26.
throughout most of the history of management as a recognized discipline, most theorists have argued that:
27.
whats one way that NPO's differ from for-profit corporation:
28.
which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?
29.
those who view nonprofit organizations primarily as social institutions portray nonprofit managers as _____:
 

1.
Complex relationships among nonprofit organization's stakeholders require what type of management skills?
 
2.
How does Anheier view Nonprofit Organizations?
 
3.
How does a nonprofit organization exist?
 
4.
How does Herman view Nonprofit Organizations and Education?
 
5.
How do managers of a nonprofit organization measure success?
 
6.
The literature of nonprofit management is drawn from what 3 principles?
 
7.
Management of nonprofits organizations require what among the mission, the acquisition of resources and strategy?
 
8.
The term Double Bottom Line means?
 
9.
True or False: Management is defined as a set of coordinating activities and efforts that people do in order to accomplish desired goals and objectives using resources efficiently and effectively
10.
What are some demands on Nonprofit Executives?
11.
What are some sources of Nonprofit management?
12.
What are the 2 most common views about nonprofit organizations?
13.
What did early management theorists distinguish between both businesses?
14.
What did John H. Filer write that was so detailed in the study of philanthropy in the US?
15.
What do Andreasen and Kotler think about Nonprofit Organizations?
16.
What does Higgins have to say about Nonprofit Organizations?
 
17.
What happened in the 1960's in the study of Nonprofit management?
 
18.
What happened in the 1970's in the study of Nonprofit management?
 
19.
What happened in the 1980's in the study of Nonprofit management?
 
20.
What happened in the 1990's in the study of Nonprofit management?
 
21.
What is a bottom line on nonprofit management?
 
22.
What is a Charitable Sector?
 
23.
What is a double bottom line?
 
24.
What is an Independent Sector?
 
 
 
 
 
 
 

25.
What is a Nonprofit Sector?
26.
What is a Triple Bottom Line for Nonprofits?
27.
What is Interdisciplinary Field of Study?
28.
What is Management?
29.
What is the 1st Economic Sector?
30.
What is the 2nd Economic Sector?
31.
What is the 3rd Economic Sector?
32.
What is the difference about profit distribution between for profit and nonprofit organizations?
33.
What is the Governmental Sector?
34.
What is the primary role of Nonprofit Organizations?
35.
What is the Private Sector?
36.
What organization began to accredit programs in management skills in government and differentiated the study of public management from the discipline of political science?
37.
What was the "Filer Commission?"
38.
Who are Stakeholders?
 
39.
Who was the first academic center devoted to the study of nonprofits and when was it founded?
 
40.
Why do nonprofits compete for their business?
 
41.
Why is it hard to achieve goals in the nonprofit world?
 
 

1.
According to Andreasen (2006), the following are stages in the life cycle of a social change issue:
 
2.
Accounting on a(n) ____________________ takes into account the money that a nonprofit has earned and is entitled to receive, as well as obligations for expenditures that it has not yet incurred.
 
 
this includes action taken in support of a cause or an idea, and it may include, for example, providing education, distributing information, or holding events to dramatize an issue or the effects of a problem on people or community
4.
Another name for the motivation factor that Herzberg named "hygiene factors" is
5.
most common type of board in public organization
6.
In some cases nonprofit organizations offer very similar services to for-profit competitors. One of the advantages that for-profits have is that they have:
7.
describes the expectations that you have about what you will receive when you buy a specific product or service
8.
a leader is someone who behaves in certain ways that cause others to see him or her as a leader
9.
giving intended to meet current individual human needs or to alleviate current human suffering
10.
the transmission or exchange of information
11.
Identifying individuals, foundations, and corporations who are prospects of giving is a task often performed by professionals engaged in
12.
The current realities of government funding favor ________________
13.
_______________________ define areas in which the organization needs to take action.
14.
The detailed work of producing an operational plan generally needs to be done primarily by
15.
includes any communication the organization has "with legislators or government officials who participate in the formulation of legislation or with its own members with regard to specific legislation and that express a view on it"
16.
key goals and outcomes
17.
member-serving and advocacy organizations
18.
when a gap exists between those eligible for the NPO's service and those who are currently using it
19.
a ceo exhibiting this can pose a serious challenge or even crisis for a nonporfit
20.
These are organizations that exist for the sole purpose of directing money to other nonprofits.
21.
One significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. This is also called_________________________.
22.
An important tool in planning and managing a campaign is the , which reflects the proportional giving necessary to achieve the campaign's overall goal, starting with a lead gift that is at least 10 percent of the goal, and then doubling the number of gifts needed at each successively lower dollar level.
 
23.
In Carver's policy governance model, he argues that the board should lead the organization by focusing its attention on establishing
 
 
When individuals do not have complete information or lack the ability to understand or judge the quality of the good they seek to purchase, there is ________________.
25.
In planning for a volunteer program, nonprofits should assess the need for volunteers and develop volunteer
 
 
building a positive and consistent brand image requires that an organization integrate its marketing and communication efforts so that all communication from that organization represents the organization as a whole
27.
internal preparation for executive transition is shared responsibility between board and
 
28.
_________________________ involve(s) privacy, confidentiality, records retention, the separation of duties, data backup, and other such concerns.
 
29.
is not only important to persuasion but may indeed be providing a real service to the legislator, whose time and staff may not be sufficient to undertake the depth of research that an interested nonprofit may offer.
 
 
 
 
 
 
 
 

 
The concept that maintains that organizations in the same field become more like each other as a result of facing similar influences from their environments is ___________________________.
 
religion
 
sensitive to external forces that might affect the organization
 
a nonprofit that qualifies under 501(c)(3) cannot support candidates for public office and must limit its expenditures on
 
their ability to achieve a mission and to meet their financial bottom line
 
responsibility of the board
 
a guide to every action taken by the organization and is the principal standard against which its performance should be measured.
 
move people to act on behalf of your organization and its cause
38.
The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on
 
39.
nonprofits
 
40.
One of Kearns's three approaches to formulating strategy for an organization, this approach maintains that strategy evolves out of experience as the organization goes along, one decision at a time, buffeted by bargaining and the push-and-pull of its constituencies.
 
41.
one overarching force that has driven the nonprofit management revolution of recent decades has been
 
42.
an organization should proceed with writing a government grant proposal when
 
43.
Outreach and marketing use similar methods to influence clients and potential clients to participate in or use the services of the nonprofit organization. Marketing is more CONSUMER & SALES driven. Outreach is more driven by ___________
 
44.
privarte inurement
 
45.
psychographic measures
 
46.
self-serpetuaring board, new members are selected by
 
47.
The _________________ shows how every category of expense is allocated by a nonprofit.
 
 
 
 
 
 
 

48.
 
Organizations that are exempt under Section 501 (c) (4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as
49.
 
those who view nonprofit organizations primarily as social institutions portray nonprofit managers
50.
 
this is giving according to a plan that relates the corporation's philanthropy to its overall strategic and business goals
51.
 
methods to measure an organization's legal limit of lobbying activity
52.
 
The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on ___________________
53.
 
intended to encourage charitable giving and sustain the services provided by charitable organizations
54.
This concept adds social return to financial return in order to generate a single dollar amount that could be used as an indicator of the organization's performance and value.
 
 
55.
This concept was developed as a way for businesses to obtain a balanced perspective on performance by combining financial data with other considerations.
 
56.
This encompasses the rules by which financial transactions are classified and reported.
 
57.
This is a technique used by business firms to determine it their various programs, products, and services are in line with their strategies and goals.
 
58.
This term considers whether the organization had an operating surplus, broke even, or operated at a loss.
59.
This theory, reflected in management practices in most organizations, is based on the assumption that workers are lazy, resistant to change, and not concerned with the organization's needs.
60.
trait theory
61.
Very high ______________ may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior.
62.
vision statement
63.
What are specific, quantified targets that represent steps toward accomplishing goals?
64.
Which assessment tool is meant to determine an organization's success in accomplishing its mission, or program effectiveness?
65.
Which government entity grants nonprofits their charters?
66.
With _____________________, funds given by donors specify that the principal be retained and be invested in perpetuity, and the board has limited or no flexibility in using these funds.
67.
word of mouth
 

1.
6. Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?
 
2.
7. Those who view nonprofit organizations primarily as social institutions portray nonprofit managers as
 
3.
10. Which of the following is not an important function of nonprofit organizations:
a. Addressing unmet needs;
b. Fostering innovation
c. Providing "collective goods" that only a portion of the community wishes to support
d. Serving every citizen equally
 
4.
According to Herman, one of the differences of managing a nonprofit versus a for-profit corporation is
 
5.
According to Higgins, nonprofit organizations have
 
6.
According to Newt Gingrich, the American mission is to help everybody in the plan in the next class to achieve:
 
7.
According to Newt Gingrich, the number one driver in the rate of change in the next 25 years is:
 
8.
According to Salaman, we need the non profit sector for what?
 
9.
All of the following are given as reasons why we need the nonprofit sector except: 
a. Solidarity
b. Trust
c. Service
d. Equity
 
10.
Are most small businesses more or less successful and well managed than non profits
 
11.
The beginning of management as a field of study dates approximately to the
 
12.
Compared to the 16% of the gross domestic product (GDP) the government spending represents in the United States, most of the developed nations of Europe devote:
 
13.
The complexity of the nonprofit manager's job and the multiple pressures inherent in the job frequently result in
 
14.
Concomitant with the increase in nonprofit management literature in the 1990s and 2000s, what also grew rapidly?
 
15.
The conflict between an activist government and a vibrant nonprofit sector is one of the major challenges for rendering public service in the American setting:
 
16.
Contracting out should be considered only if:
 
17.
The dark side of ethnicity discussed in the Schiavo-Campo and Mcfererson readings refers to all of the following except: 
a. Ethnic conflicts
b. Narrow - based nationalism
c. The dominant question of the 20th century
d. Work versus leisure
 
18.
Decentralization does not improve overall governance where local governments are more accountable:
a. True
b. False
 
19.
Decentralization is both a menace and panacea:
a. True
b. False
 
20.
Demands for accountability and the need for systems and procedures to comply with greater scrutiny and regulation also have contributed to the need for what?
 
21.
The dimensions of decentralization include all the following except:
a. Geographic decentralization
b. Functional decentralization
c. Administrative decentralization
d. Social/ethnic approach
 
22.
. Each of the following is said to be the benefit of regulation except:
a. Providing predictability and consistency for those outside as well as inside government;
b. Reducing the scope of arbitrary behavior;
c. Enhancing the likelihood of poorly implemented and inefficient transactions;
d. Reducing the costs of producing public goods and services.
 
23.
Few aspects of American society are as well understood as a nonprofit sector
a. True
b. False
 
24.
The geographical articulation of the power of the state does not vary according to the nature of the political system:
a. True
b. False
 
25.
Government establishes programs and raises resources and then turns to both nonprofit and for-profit organizations to deliver the services:
 
26.
he nonprofit sector is the same as "philanthropy."
a. True
b. False
 
27.
The highest degree of decision-making independence (or degrees of decentralization), which involves total relinquishment of certain functions to subnational governments is called:
 
28.
Ingredients of successful deregulation include which of the following:
a. Flexible penalties for officials who do not comply;
b. Narrow credibility with officials and the public;
c. Undefined time limit for action;
d. No interference during the process.
 
 

29.
Intergovernmental relations are primarily defined through:
 
30.
In transformational leadership it is argued that:
 
31.
Local government units are generally the constitutional creation and responsibility of the intermediate (the province or state) level of government in both unitary and federal systems:
a. True
b. False
 
32.
The main benefits of new information technologies and communication capabilities for the services produced by public agencies does not include: pg 401 SC& M
a. Lower administrative costs;
b. Faster and more accurate response;
c. The elimination of corruption;
d. Facilitation of government - to - business interface.
 
33.
The main criteria for economic deregulation does not include:
a. Focusing deregulation on competitive markets;
b. Assuring that government purchases use competitive bidding;
c. Enhancing government action of property rights;
d. Minimizing recourse to formal court interventions.
 
34.
Managers of nonprofit organizations must measure their success by what?
 
35.
Most nonprofits obtain revenue from what?
 
36.
Natural monopolies: 
a. Are completely insulated from competition;
b. Systematically under produce in order to keep prices at the profit maximization level;
c. Stifle technical progress;
d. Include a, b, and C
 
37.
Nonprofit management literature sources include
 
38.
The nonprofit sector usually operates in a vacuum and frequently has a monopoly on providing for public needs:
 
39.
The old "business as usual" approach for nonprofits has changed as a result of
 
40.
One overarching force that has driven the nonprofit management revolution of recent decades has been
 
41.
The overwhelming majority of government social welfare spending actually flows to:
 
42.
The perception that nonprofit organizations are less well-managed than businesses is _________.
 
43.
The Pillar of Governance does not include:
a. Accountability
b. Equity
c. Rule of Law
d. Transparency
 
 

44.
The potential advantages of decentralization do not include:
a. Opportunities for more accountable government;
b. A step towards greater transparency in government;
c. Greater closeness that may open up public participation in government; 
d. Greater economies of scale.
 
45.
The potential costs of the decentralization do not include:
a. The loss of scale economies, generation of unnecessary duplication, and underemployment of staff and equipment;
b. Coordination problems and conflict where none existed before;
c. Efficiency gains that can be undermined by institutional constraints;
d. Greater closeness that may open up public participation in government decision-making, resulting in more flexible administration.
 
46.
The reasons given for contracting out does not include which of the following: SC&M 327
a. Reducing service delivery costs;
b. Providing a higher-quality product;
c. Avoiding high start - up costs;
d. Giving citizens options and choices.
 
47.
The requirement that nonprofits meet the expectations for measurable results has increased the need for what?
 
48.
A source of confusion arising from the widespread practice of equating "the nonprofit sector" with "philanthropy."
a. True
b. False
 
49.
T/F According to Schiavo -Campo and McFerson, public managers often act in a vacuum and public administration practices have no historical roots.
50.
T/F According to Van Wart, charismatic leadership is typically considered a subtype on transformational leadership.
51.
T/F: Act the beginning of this century, central governments worldwide accounted for an average of about one third of GDP.
52.
T/F: An explanation of the existence of nonprofit organizations emphasizes the limitation of the markets reliance on a robust flow of information between buyers and sellers of goods and services
53.
T/F: A recent shift in thinking about nonprofits has focused more on the capacity and sustainability of the organization as opposed to its programs and services.
54.
T/F: A society's "culture" is the totality of shared behavior patterns, arts, beliefs, and institutions:
55.
T/F: Below the central (national) government in all countries are subnational government entities, with varying legal and administrative powers and resources:
56.
T/F: By definition, the media provides an information bridge between the government and the citizens
57.
T/f: Clear and effective regulations have the benefit of enhancing the likelihood of orderly and efficient transactions:
58.
T/F: Complexity science suggests a different paradigm for leadership - - one that frames leadership as a complex interactive dynamic from which adaptive outcomes emerge.
59.
T/F: . Culture is not the outgrowth of generations of common values and experiences
60.
T/F: Decentralization is likely to worsen overall governance in a country when local governments are more corrupt and less accountable than central government:
61.
T/F: Dumping on the public vast amount of raw documents is another bureaucratic device to help promote transparency.
62.
T/F: European governments mandate minimum vacation of four or five weeks per year:
63.
T/f: Europeans generally place less emphasis than Americans on family and leisure:
64.
T/F: . Findings from individual studies suggest that the relationship between public policies and their outcomes is mediated by factors at multiple levels of governance:
65.
T/F: For-profit businesses do not compete extensively in fields that nonprofits once dominated:
 

66.
T/F: Governments' social welfare spending in the United States is well above comparable levels in most other advanced industrial societies:
 
67.
T/F: ICT eliminates corruption opportunities for those who do not understand the new technologies, but opens up new ways for those who know how to manipulate it.
 
68.
T/F: In developed countries, the increase in government size came about largely in the United States
 
69.
T/F Integral leadership tends to focus on organizational dynamics, undemocratic processes and centralizing leadership as much as possible.
 
70.
T/F Interest in leadership has only developed in recent history
 
71.
T/F: In the United States, the federal fiscal accounts deteriorated from a surplus of $236 billion in 2002 eight deficit of 244 billion in 2007, during the Bush administration.
 
72.
T/F: Media accountability is a crucial issue primarily in developing countries.
 
73.
T/f: Most nonprofits receive revenue from government funding only.
 
74.
T/f: Most small businesses fail within the first two years of business.
 
75.
T/F: Municipalities and other local governments often have only the authority expressly granted to them by the province or state:
 
76.
T/f: Nearly 40% of all government social welfare spending originates at the state and local government level:
 
77.
T/F: Nonprofit organizations must maintain accountability by providing measurable outcomes for their stakeholders.
 
78.
T/F Postmodern thought asserts that science is not neutral, science is not necessarily cumulative, sister knowledge is only one form of knowledge, and none since your knowledge can be studied.
 
79.
T/F: Private organizations are generally more transparent than public sector organizations.
 
80.
T/F: Public and private organizations are similar in that it is rarely an advantage for decision-makers to be open about facts and practices.
 
81.
T/F: The beginning of management as a field of study dates approximately to the late 19th century.
 
82.
T/F: The concept of profession implies practice (or praxis):
 
83.
T/F: The media is often referred to as the "fifth estate".
 
84.
T/F: The new media that employ old technologies include electronic town meetings, electronic tabloids, blogs and online news.
 
85.
T/F: The nonprofit sector functions as a flexible mechanism through which people concerned about a social or economic problem can respond immediately without having to convince a majority of their fellow citizens.
 
86.
T/F: the overwhelming majority of government social welfare spending actually flows to the broad middle class:
 
87.
T/f: There are no discernible benefits of government regulation:
 
88.
T/F: The United States has a complex market economy that excludes welfare provided by for-profit organizations:
 
89.
T/F: Transparency is one of the pillows of good governance
 
90.
T/F: Western democracies have effectively eliminated corruption:
 
91.
There has been a shift in thinking about nonprofits that emphasizes
 
92.
This organization was founded in 1970 and began to accredit public administration degree programs.
 
93.
The three broad categories of regulations according to Schiavo - Campo and McFerson do not include:
a. Political regulations
b. Economic regulations
c. Social regulations
d. Administrative regulations
 
94.
The three complementary efforts suggested for reducing corruption does not include: 
a. Creating an ethics infrastructure to foster voluntary honest behavior;
b. Reducing opportunities for corruption;
c. Properly compensating elected and appointed officials;
d. Raising the expected costs of corrupt actions by robust enforcement
 
 

95.
Throughout most of the history of management as a recognized discipline, most theorists have
 
96.
True or False: One of the sources for nonprofit management literature comes from academics at colleges and universities.
 
97.
true or false: One of the ways that nonprofit organizations differ from for-profit corporations is their stakeholders.
 
98.
True or false: The revolution in nonprofit management has been caused, in part, by an economic downturn that led to a reduction in funding and an increase in the need for services.
 
99.
What are the only non profit organizations automatically entitled to tax exemption under section 501 (C) (3) of the tactical.
 
100.
What was the most frequently mentioned public service value in developed countries and 2000:
 
101.
What was the nations first school of management?
 
102.
Which of the following is a defining characteristic of the nonprofit sector:
a. Independent grant making 
b. Self-governing
c. Community service
d. Equity
 
103.
Which of the following is not a function of nonprofit organizations:
a. Helping to identify problems and mobilizing pressure on government to respond;
b. Forming alliances with for-profit and local governments to improve schools, upgrade neighborhoods, and promote arts;
c. Using government programs and resources to deliver services;
d. Providing welfare services at no cost to private households.
 
104.
Which of the following is not an approach to defining subnational territories:
a. Mixed economy approach
b. Physical approach
c. Management approach
d. Community approach
105.
Which of the following is not described as one of the "Four Es" of administrative effectiveness?
a. Economy 
b. Efficiency
c. Effectiveness
d. Environment
106.
Which of the following is not one of the categories of information to be provided to the public: SC&M 386

Information about government as a holder of dara

Information about government as a business;

Information about government as a policymaker;

Information about government as a market stabilizer
107.
Which of the following is not one of the four corruption distinctions: 
a. Bribes as opposed to "speed or grease money";
b. Systemic corruption as opposed to individual corruption;
c. Grand corruption as opposed to petty corruption;
d. Political corruption as opposed to administrative corruption
108.
Which of the following is not said to be accepted everywhere as fundamental values closely associated with good governance and a professional civil service:
a. Loyalty
b. Continuity
c. Responsibility and accountability
d. Globalization
109.
Which of the following is not said to be a defining characteristic of nonprofit organizations?
a. Having 501(c)(3) tax status
b. Non-profit-distributing
c. Non-compulsory
d. Private, as opposed to, government
 

110.
Which of the following is not said to be a rationale for the nonprofit sector:
a. Modernization
b. Market failure
c. Trust
d. Technology
 
111.
Which of the following is not suggested as one of the three general requirements for government intervention:
a. The public interest to be served should be specified and well demonstrated;
b. The cost to the community (or specific groups) must be explicitly considered;
c. The economy must be robust enough to support intervention;
d. The process of deciding whether and how government intervenes should be transparent and accountable.
 
112.
Within elected municipal governments, executive authority can reside in all of the following except:
a. An executive mayor elected directly, along with an elected council;
b. A nonprofit executive director and board of directors;
c. An elected council along with an administrator appointed by the government;
d. An elected Council, which in turns select the mayor;
e. A mayor - in - council system, whereby the mayor is elected from the members of the majority party in the Council.
 
 

1.
According to Higgins, nonprofit organizations have
 
2.
Another name for social welfare organizations is
 
3.
The beginning of management as a field of study dates approximately to the
 
4.
The beginning of management as a field of study dates approximately to the late 19th century
 
5.
Bill Shore recommends that philanthropic foundations
 
6.
The complexity of the nonprofit manager's job and the multiple pressures inherent in the job frequently result in
 
7.
Concomitant with the increase in nonprofit management literature in the 1990s and 2000s, what also grew rapidly?
 
8.
The double bottom line concept means CEOs must
 
9.
Exempt activities are those that
 
10.
In 2009, the nonprofit sector employed what percentage of the total workforce?
 
11.
Increased government spending on social programs in the 1960s and early 1970s began with President Lyndon B. Johnson.
 
12.
Individuals who believe that nonprofit organizations should apply business methods of management perceive nonprofit organizations as
 
13.
Managers of nonprofit organizations must measure their success by
 
14.
Most nonprofits receive revenue from government funding only
 
15.
Most small businesses fail within the first two years of business.
 
16.
The National Taxonomy of Exempt Entities (NTEE) divides nonprofit organizations into categories based on the organization's
 
17.
Nonprofit organizations interested in achieving both social and economic value are referred to as
 
18.
One overarching force that has driven the nonprofit management revolution of recent decades has been
 
19.
Organizations that are exempt under Section 501 (c)(4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as
 
20.
The perception that nonprofit organizations are less well-managed than businesses is _________
 
21.
The perception that nonprofits are less well managed than businesses is
 
22.
The person credited with helping to establish the distinction between the concepts of charity and philanthropy was Warren Buffet
 
23.
A recent shift in thinking about nonprofits has focused more on the capacity and sustainability of the organization as opposed to its programs and services
 
24.
The revolution in nonprofit management has been caused, in part, by an economic downturn that led to a reduction in funding and an increase in the need for services
 
25.
There has been a shift in thinking about nonprofits that emphasizes
 
26.
Throughout most of the history of management as a recognized discipline, most theorists have
 
27.
The University of Georgia, Institute for Nonprofit Organizations offers graduate school coursework through the departments of social work, political science, and management. This is an example of studying the field of nonprofit management applying a(an)
28.
What is defined as giving intended to meet current individual human needs or to alleviate current human suffering?
29.
What were the total combined assets of all nonprofits in 2008?
30.
Which subsector of charitable nonprofits is the least professionalized?
31.
Which university was the first to offer a bachelor's degree in philanthropy?
32.
Whose 1889 essay, titled "The Gospel of Wealth," remains a classic statement of the philosophy underpinning the American tradition of philanthropy?
33.
Whose article "Bowling Alone: America's Declining Social Capital" discussed a decline in civic engagement among Americans?
34.
Who was the first individual to suggest that management be a distinct field of study with its own literature?
35.
Who wrote that nonprofit organizations require a multi-faceted, flexible approach to management?
 

1.
these are directions that the organization will pursue with respect to the static issues that it has identified:
2.
_____ are functions that the organization is required to perform, perhaps by its charter or law:
3.
Bryson defines this as "a disciplined effort to produce fundamental decision and actions that shape and guide what an organization...is, what it does, and why it exists":
4.
a criticism of strategic planning is that it does not always produce _____:
5.
_____ define areas in which the organization needs to take action:
6.
the detailed work of producing an operational plan generally needs to be done primarily by:
7.
the gradual evolution away from the organization's purpose into ancillary activities that may eventually result in an organization that is very unfocused is called:
8.
the _____ is used to evaluate company products or services based on the rate of growth in a particular market and the share of the total market that their products and services represent:
9.
MacMillan's portfolio analysis matrix provides a nonprofit with _____ that may help clarify thinking about each specific program and also about the relationship of its portfolio to its mission as an organization:
10.
One of Kearn's three approaches to formulating strategy for an organization, this approach maintains that strategy evolves out of experience as the organization goes along, one decision at a time, buffeted by bargaining and the push-and-pull of its constituencies:
11.
one of the benefits of strategic planning is that it helps build wide consensus and common understanding about mission, vision, values, goals, and strategies. That benefit is sacrificed if:
12.
one of the many benefits of strategic planning is that it:
13.
strategic planning is not a substitute for:
14.
15.
16.
17.
18.
19.
20.
 

1.
According to Andreasen (2006), the following are stages in the life cycle of a social change issue
 
 
2.
According to Herman and Heimovics, effective CEOs stay focused on
 
3.
According to proponents of this type of leadership, a leader is someone who behaves in certain ways that cause others to see him or her as a leader
 
4.
Accounting on a(n) ____________________ takes into account the money that a nonprofit has earned and is entitled to receive, as well as obligations for expenditures that it has not yet incurred
 
5.
A(n) _______________________ describes the expectations that you have about what you will receive when you buy a specific product or service.
 
6.
Another name for the motivation factor that Herzberg named "hygiene factors" is
 
7.
Approaching a legislator with ________________ is not only important to persuasion but may indeed be providing a real service to the legislator, whose time and staff may not be sufficient to undertake the depth of research that an interested nonprofit may offer
 
8.
These are organizations that exist for the sole purpose of directing money to other nonprofits
 
9.
Building a positive and consistent brand image requires that an organization integrate its marketing and communication efforts so that all communication from that organization represents the organization as a whole. This is known as ___________
 
10.
A CEO exhibiting ________________can pose a serious challenge or even crisis for a nonprofit organization
 
11.
Chait, Ryan, and Taylor call for the board and the CEO to focus their attention on
 
12.
_______________ combine demographic data with knowledge about individuals' lifestyles, defined by their activities, interests, and opinions
 
13.
The concept that maintains that organizations in the same field become more like each other as a result of facing similar influences from their environments is ___________________________
 
14.
The current realities of government funding favor ________________
 
15.
_______________________ define areas in which the organization needs to take action
 
16.
The detailed work of producing an operational plan generally needs to be done primarily by
 
17.
Effective nonprofit leaders are those who are not excessively focused on
 
18.
Elected boards are most common in
 
19.
Establishing the organization mission is the responsibility of its
 
20.
For NPOs in the health and human services sectors to be successful in fulfilling their mission, when is outreach most needed?
 
21.
Identifying individuals, foundations, and corporations who are prospects of giving is a task often performed by professionals engaged in
 
22.
An important tool in planning and managing a campaign is the______________________, which reflects the proportional giving necessary to achieve the campaign's overall goal, starting with a lead gift that is at least 10 percent of the goal, and then doubling the number of gifts needed at each successively lower dollar level
 
23.
In 2009, the nonprofit sector employed what percentage of the total workforce?
 
24.
In a self-perpetuating board, new members are selected by
 
25.
In Carver's policy governance model, he argues that the board should lead the organization by focusing its attention on establishing
 
26.
_______________________ includes any communication the organization has "with legislators or government officials who participate in the formulation of legislation or with its own members with regard to specific legislation and that expresses a view on it"
 
27.
In planning for a volunteer program, nonprofits should assess the need for volunteers and develop volunteer
 
28.
In some cases nonprofit organizations offer very similar services to for-profit competitors. One of the advantages that for-profits have is that they have
 
29.
Internal preparation for executive transition is the shared responsibility of the board and
 
30.
In the simplest of definitions, _______________ is the transmission or exchange of information.
 
31.
_________________________ involve(s) privacy, confidentiality, records retention, the separation of duties, data backup, and other such concerns
 
32.
The __________ is a guide to every action taken by the organization and is the principal standard against which its performance should be measured
 
33.
The largest portion of giving by individuals is directed to________________, which accounts for about 35 percent of the total each year
 
34.
Leaders who use a political frame are
 
35.
Managers of nonprofit organizations must measure their success by...
 
 

36.
The mission statement should
 
37.
The most common type of board in public organizations is a(n)
 
38.
The most credible medium of communication is __________________
 
39.
The need to keep promotion cost-effective requires focusing communication on segments of the public most likely to respond—that is, on ____________________
 
40.
Nonprofit management literature sources include
 
41.
Nonprofits are
 
42.
A nonprofit that qualifies under Section 501 (c) (3) cannot support candidates for public office and must limit its expenditures on
 
43.
No subject commands more ink, or more lung power, than the role of the board in
 
44.
The old "business as usual" approach for nonprofits has changed as a result of
 
45.
Once the board has created the vision and mission statements, they should do this
 
46.
One of Kearns's three approaches to formulating strategy for an organization, this approach maintains that strategy evolves out of experience as the organization goes along, one decision at a time, buffeted by bargaining and the push-and-pull of its constituencies
 
47.
One overarching force that has driven the nonprofit management revolution of recent decades has been
 
48.
One significant risk of resource dependency is actions taken by the nonprofit to alter its goals and activities to satisfy the contributor of funds. This is also called_________________________
 
49.
An organization should proceed with writing a government grant proposal when ____________________
 
 

50.
Organizations that are classified as tax-exempt are not required to pay
 
51.
Organizations that are exempt under Section 501 (c) (4), whose purpose is to work for social change are referred to by the Internal Revenue Service (IRS) as
 
52.
Outreach and marketing use similar methods to influence clients and potential clients to participate in or use the services of the nonprofit organization. Marketing is more CONSUMER & SALES driven. Outreach is more driven by ___________
 
53.
Outreach can have different purposes. Which of the following would be considered outreach in the NP sector?
 
54.
The _________________ shows how every category of expense is allocated by a nonprofit
 
55.
This concept adds social return to financial return in order to generate a single dollar amount that could be used as an indicator of the organization's performance and value
 
56.
This concept states that a board member or officer of the organization cannot unreasonably benefit from the organization's funds
 
57.
This concept usually involves the analysis of various financial ratios that may provide indicators of trends and the organization's financial health
58.
This concept was developed as a way for businesses to obtain a balanced perspective on performance by combining financial data with other considerations
59.
This encompasses the rules by which financial transactions are classified and reported
60.
This includes action taken in support of a cause or an idea, and it may include, for example, providing education, distributing information, or holding events to dramatize an issue or the effects of a problem on people or a community
61.
This is a technique used by business firms to determine it their various programs, products, and services are in line with their strategies and goals
62.
This is giving according to a plan that relates the corporation's philanthropy to its overall strategic and business goals
63.
This term considers whether the organization had an operating surplus, broke even, or operated at a loss
64.
This theory, reflected in management practices in most organizations, is based on the assumption that workers are lazy, resistant to change, and not concerned with the organization's needs
65.
The type of theory that explains leadership in terms of the innate characteristics of individuals who are leaders is
66.
Very high ______________ may suggest that an organization is inefficient, or even participating in unethical or fraudulent behavior
67.
The vision statement inspires your clients and public to do this ______________
68.
What are specific, quantified targets that represent steps toward accomplishing goals?
69.
What is defined as giving intended to meet current individual human needs or to alleviate current human suffering?
70.
What is intended to encourage charitable giving and sustain the services provided by charitable organizations?
 

71.
When a board is operating in the fiduciary mode, it is concerned with
 
72.
When individuals do not have complete information or lack the ability to understand or judge the quality of the good they seek to purchase, there is ________________
 
73.
Which assessment tool is meant to determine an organization's success in accomplishing its mission, or program effectiveness?
 
74.
Which decade marked a turning point in public policy, with government outsourcing more of the delivery and management of social and human services to nonprofits, which resulted in the increased need for professional management in nonprofit organizations and an increased number of students interested in working for nonprofit organizations?
 
75.
Which government entity grants nonprofits their charters?
 
76.
Which of the following are methods to measure an organization's legal limit of lobbying activity?
 
77.
Who did Herman and Heimovics find is actually seen as responsible for the organization's success or failure?
 
78.
Whose 1889 essay, titled "The Gospel of Wealth," remains a classic statement of the philosophy underpinning the American tradition of philanthropy?
 
79.
Those who view nonprofit organizations primarily as social institutions portray nonprofit managers as
 
80.
With _____________________, funds given by donors specify that the principal be retained and be invested in perpetuity, and the board has limited or no flexibility in using these funds
 
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