BUS 211 Week 3 quiz

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BUS 211
Week 3 quiz


Instructions

 

Your answers :
31/31 (100%)

 

 1

Employees
quickly figure out and adopt the values and norms desired by their company.
What is this process called? 

o   

Organizational
socialization

o   

Rites
of integration

o   

Rites
of engagement

o   

Cultural
exchange

·        
2

Maslow’s
Need Theory is an hierarchal format that deals with ‘what’ is important to individuals. 
Which of the following hierarchy most accurately reflects Maslow’s hierarchy?

o   

Physiological,
security, esteem, self-actualization, belongingness

o   

Physiological,
security, belongingness, self-actualization, esteem

o   

Physiological,
security, belongingness, esteem, self-actualization

o   

Physiological,
security, esteem, belongingness, self-actualization

·        
3

The
Matrix Structure is a unique organizational structure that responds to rapid
changing situations. Which of the following is a component of this structural
design?

o   

Most
commonly used by non-high-tech companies

o   

R&D
specialists manage product teams.

o   

Employees
are grouped into cross-functional product teams.

o   

Managers
group people by product instead of function.

·        
4

Company
values are shared standards that employees use to

o   

evaluate
if they have helped the company achieve its goals

o   

govern
interactions with other employees

o   

measure
profitability and make needed corrections in performance

o   

evaluate
risks and drive innovation in their department

·        
5

A
company who desires to develop new or improved products would fit best with
what type of team?

o   

Cross-functional

o   

Virtual

o   

Top
management

o   

Functional

·        
6

What
form of business communication offers the lowest form of persuasive
communication?

o   

Face-to-face
meeting

o   

Telephone
conversation

o   

E-mail

o   

Written
letters and memos

·        
7

What
work attitude would a leader promote to influence his or her
worker?

o   

Quantity
and quality of work

o   

Level
of effort put into job

o   

Job
satisfaction

o   

Reliability
of performance

·        
8

According
to the goal-setting theory, job performance goals should  

o   

measure
the degree of effort

o   

align
to company culture

o   

be
broad and flexible

o   

be
specific and time bound

·        
9

Which
of the following best describes a company that has established a professional
culture?

o   

It
invests in employee development.

o   

It
maintains a professional setting.

o   

It
follows ethical business practices.

o   

It
promotes streamlined decision making.

·        
10

An
organizational performance is increased with employees working in teams
since

o   

managers
can more easily monitor the performance of their employees

o   

managers
can develop group norms that facilitate cooperation

o   

teams
facilitate the division of labor and specialization

o   

teams
facilitate goals and interests of different stakeholders that otherwise would
be incompatible

·        
11

What
is the definition of a team?

o   

Collection
of people working towards a common goal

o   

Employees
jointly responsible to meet a goal

o   

Employees
working towards their specific goals

o   

A
group who follows the same rules

·        
12

Businesses
often promote norms which are entrepreneurial or conservative in nature. Why?

o   

The
external environment influences corporate norms and must be controlled.

o   

Promoting
norms increases employee motivation.

o   

Companies
try to select norms which match their business model and culture.

o   

Promoting
norms allow the company to measure employee performance more efficiently.

·        
13

Which
of the following best describes sources of a company’s culture?

o   

Values
of the founder and ceremonies

o   

Employee
autonomy and creativity

o   

Communication
of strategic goals

o   

Values
of innovation and excellence

·        
14

Which
of the following could cause an individual to avoid performing a required job
task according to expectancy theory?

o   

Desire
for belongingness

o   

Low
levels of self-efficacy

o   

Unmet
physiological needs

o   

Goal
orientation at odds with task

·        
15

Which
of Maslow’s Hierarchy of Needs is geared toward personal fulfillment?

o   

Self-actualization

o   

Esteem

o   

Belongingness

o   

Security

·        
16

What
does the amount of conflict in an organization signal?

o   

Managers
value conformity

o   

Performance
goals are not clear

o   

Openness
to new ideas

o   

Indecision
by top management

·        
17

Formal
events that recognize an employee or group that have benefited the company by
their works are

o   

rites
of passage

o   

rites
of enhancement

o   

rites
of engagement

o   

rites
of integration

·        
18

Organizational
design is best defined as

o   

the
values and norms employees share

o   

a
specific type of organizational structure and culture

o   

the
framework of task and authority

relationships

o   

the
coordination actions of employees and groups

·        
19

Being
goal oriented has shown to be paramount to a person’s success. Why?

o   

Goals
remove obstacles

o   

Focus
is on reaching the unattainable

o   

Motivated
persistency

o   

Goals
are constant reminders of abilities

·        
20

What
best describes the contingency approach, as it relates to organizational
design?

o   

Having
the ability to alter a plan

o   

Finding
ways to increase revenue

o   

Growing
the business model

o   

Creating
a cultural design

·        
21

What
form of business communication offers the highest form of persuasive
communication?

o   

Face-to-face
meeting

o   

Telephone
conversation

o   

E-mail

o   

Instant
messaging

·        
22

Managers
can cause organizational dysfunction by doing which of the following?

o   

Expressing
conflicting ideas

o   

Disagreeing
that change is needed

o   

Focusing
efforts on political battles

o   

Promoting
competition

·        
23

Which
of the five sources of a leader’s power would be demonstrated by a leader with
rightful authority to direct and control an employee’s activities?

o   

Coercive
power

o   

Reward
power

o   

Expert
power

o   

Legitimate
power

·        
24

Which
of the following in the best example of active listening?

o   

Paying
attention to the words being said and other signals

o   

Paying
attention as the sender voices ideas

o   

Knowing
the sender’s problem in advance

o   

Interaction
between the sender and receiver

·        
25

Employees
will most often be motivated to initially fulfill basic needs rather than
higher level needs. Which of the following satisfies a higher need? 

o   

Safe
working environment

o   

Bonuses
and fringe benefits

o   

Promotion
to senior position

o   

Job
stability and pay

·        
26

Companies
with a strong culture may hold meetings to announce the company’s
achievements. Which source of company culture would best describe
this activity?

o   

Rites
of excellence

o   

Rites
of enhancement

o   

Rites
of passage

o   

Rites
of integration

·        
27

Which
theory tries to explain the psychological factors underlying why an individual
selects a task and exerts effort in performing a task?

o   

Maslow’s
hierarchy of needs

o   

Expectancy
theory

o   

Equity
theory

o   

Goal-setting
theory

·        
28

What
are teams grouped by areas of expertise?

o   

Virtual

o   

Top
management

o   

Cross-functional

o   

Functional

·        
29

The
motivational theory that tries to determine how much work is needed for a
specific outcome is

o   

goal
setting

o   

expectancy

o   

MBO

o   

equity

·        
30

Which
of the following best describes how the values of the company’s founder
influence an organization?

o   

They
define rites of passage.

o   

They
promote entrepreneurial practices.

o   

They
outline rites of integration.

o   

They
establish cultural norms.

·        
31

What
best describes company norms?

o   

Standards
of excellence

o   

Organizationaldesign

o   

Informal
but powerful rules

o   

Ceremonies
and rites
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