BUS 211 Week 4 quiz

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BUS 211
Week 4 quiz


Instructions

 

Your answers : 31/31 (100%)

·        
1

Which
is the process that aims at identifying company inefficiencies and then
determines where improvements are needed?

o   

Human
resource planning

o   

Workflow
analysis

o   

Job
specifications

o   

Job
analysis

·        
2

Which
component of the HRM system strives to ensure equity and fairness in dealing
with employee issues and concerns?

o   

Recruitment
and selection

o   

Labor
relations

o   

Performance
appraisal and feedback

o   

Pay
and benefits

·        
3

According
to Jones (2007), the semi-finished goods and services that go through a
company’s production process are called

o   

distribution

o   

conversion

o   

inputs

o   

work-in-process

·        
4

Which
of the following is a form of information that is constantly updated to make
sure that decisions can be as up-to-date as possible?

o   

Real-time

o   

Reliable

o   

Relevant

o   

Complete

·        
5

Some
examples of elements in the operations stage of the operations and material
management process include

o   

raw
materials and components

o   

skills
and machines

o   

goods
and services

o   

labor
and customers

·        
6

Which
of the following describes managers’ ability to use the collection and analysis
of data to gain information about various tasks and operations to increase the
efficiency of a particular function?

o   

Superior
productivity

o   

Superior
innovation

o   

Superior
quality

o   

Superior
information

·        
7

The
combination of which two factors gives people the ability to better react to
the economic environment in which they function?

o   

Facts
and numbers

o   

Data
and technology

o   

Hardware
and software

o   

Knowledge
and learning

·        
8

Which
of the following best describes the result of information overload?

o   

Data
is missing which makes information difficult to understand.

o   

Vast
amounts of information make it difficult to determine what is useful.

o   

Excess
data causes systems to fail.

o   

Large
amounts of real-time data make it difficult to collect.

·        
9

Which
of the following is one of the four major sources of competitive advantages
provided by information technology?

o   

Rapid
development

o   

Superior
innovation

o   

Cutting
edge communication

o   

Artificial
intelligence

·        
10

The
operating system that combines both the benefits of customized products and low
cost production is called 

o   

standardized
production

o   

mass
production

o   

flexible
production

o   

small-batch
production

·        
11

Information
technology improves customer responsiveness by

o   

giving
middle managers the ability to collect and process more data

o   

tracking
people’s likes, dislikes, and buying habits

o   

tracking
changes to products and systems

o   

allowing
the organization to identify issues in products or process

·        
12

In
the 1990’s, the Windows operating system, created by Microsoft, was installed
in 90% of the world’s PCs. This kind of penetration in the personal computer
business made Windows the

o   

world’s
largest software system

o   

industry
standard

o   

leader
in the networking software

o   

best-of-breed
solution

·        
13

The
aim of this process is to align human resources recruitment and retention with
future organizational goals. 

o   

Human
resource planning

o   

Job
specification

o   

Job
analysis

o   

Job
screening

·        
14

Which
of the following is a key benefit of mass production operating systems?

o   

A
wide range of customized products

o   

Unique
one-of-a-kind products

o   

Lower
operating costs

o   

Flexible
employees and work teams

·        
15

Which
of the following best describes information learned from a Position Analysis Questionnaire (PAQ)?

o   

the
different types of employees’ job activities

o   

specific
sales strategies and daily targets

o   

pool
of potential applicants for each position

o   

occupational
safety and health concerns at work

·        
16

For
what purpose do businesses consider establishing maquiladoras?

o   

Reduce
labor costs.

o   

Reduce
raw materials costs.

o   

Reduce
inventory costs.

o   

Reduce
distribution costs.

·        
17

According
to Jones (2007), the hardware and software components of a company’s existing
IT systems are called its

o   

mainframes

o   

legacy
systems

o   

microprocessors

o   

network
computers

·        
18

One
major result of organizational learning is

o   

increased
work load

o   

increased
profitability

o   

increased
information

o   

increased
expenses

·        
19

Which
best describes e-commerce?

o   

Trade
that is transacted electronically

o   

Same
industry commerce

o   

Systems
used for exchange

o   

Commerce
between wholesalers and retailers

·        
20

Which
component of the HRM system provides employees with information about their
performance relative to job expectations?

o   

Performance
appraisal and feedback

o   

Labor
relations

o   

Training
and development

o   

Recruitment
and selection

·        
21

According
to Jones (2007), which type of operating system is designed to make unique or
custom-made products?

o   

Materials
management production

o   

Flexible
production

o   

Mass
production

o   

Small-batch
production

·        
22

Which
of the following is software developed for business within the same
industry to conduct trading?

o   

Open
source exchange

o   

B2B
marketplace

o   

Business
exchange center

o   

Networking
protocol

·        
23

Of
the three stages in operation and materials management, which stage comes
first?

o   

Production

o   

Output

o   

Operations

o   

Input

·        
24

Which
of the following best explains how information technology improves innovation
in a company?

o   

Tracking
changes in financing related to product development

o   

Allowing
the organization to identify new audiences for an existing product

o   

Providing
up-to-date information on changes to products and systems

o   

Giving
customers ability to purchase products more easily

·        
25

Which
of the following is the correct order of the operations and material management
process?

o   

Operations,
output, and input

o   

Operations,
input, and output

o   

Output,
operations, and input

o   

Input,
operations, and output

·        
26

Which
best describes B2B commerce?

o   

Commerce
between wholesalers and retailers

o   

Trade
that is transacted electronically

o   

Same
industry commerce

o   

Trade
that takes place between companies

·        
27

Which
component of the HRM system provides employees with the knowledge and skills
necessary to perform their job?

o   

Performance
appraisal and feedback

o   

Recruitment
and selection

o   

Training
and development

o   

Labor
relations

·        
28

What
is the major advantage of broadband technology?

o   

Quick
transmission of very large amounts of information

o   

Connection
of databases of different institutions

o   

Transfer
of data between networks over the Internet

o   

Creation
of an area network that links PCs to a central server

·        
29

Which
of the following costs is associated with a firm’s operations and materials
management function?

o   

The
cost of the machinery, computers, tools, buildings, and equipment

o   

The
cost of work-in-process goods, semifinished products moving through the
production process

o   

The
cost of employee wages, including benefits

o   

The
stock value of finished products a company holds in inventory

·        
30

In
the history of modern computers, which of the following came first?

o   

The
World Wide Web

o   

Microprocessors

o   

Mainframe
computers

o   

PCs

·        
31

According
to Jones (2007), what attributes should information provided to managers have
to be useful to the organization?

o   

Complete,
accurate, relevant, and timely

o   

Complete,
efficient, effective, relevant

o   

Clear,
quality, engaging, and responsive

o   

Superior,
relevant, timely, and innovative
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