In addition to the e-Business Plancreate the Key Performance Indicators (KPIs) Process Plan
In addition to the e-Business Plancreate the Key Performance Indicators (KPIs) Process Plan, add a Key Performance Indicators (KPIs) Process Planof 4 pages that includes the following for the case study organization:
Create a KPI-driven business process plan worksheet.
Describe each tactical business goal (specific to customers, leads, and sales).
Define the target KPI concepts (at least 10, including project rate of return [PRR] and the break-even point [BEP]).
Create a brief explanation of each KPI, and describe how it will be used to quantitatively measure the achievement of defined tactical business goals.
Write a formula for each KPI calculation method (define and clearly show how the KPI is derived).
All sources should be cited both in the text and in the references using APA format. E-Business plan attachement included as a reference.
*Return in Microdoft Office file according to APA format.