BUS520 Week 3 Discussion

"Leading with Your Head and Your Heart" Please respond to the following:

Watch the video titled “Appreciating emotional intelligence” (4 min 28 s), located at http://www.lynda.com/Business-Skills-tutorials/Appreciating-emotional-intelligence/137886/151208-4.html?org=strayer.edu. Next, detail the significant ways that an awareness of emotional intelligence can improve a leader’s effectiveness. Select a situation in which you demonstrated emotional intelligence that improved your effectiveness as a leader, either in your professional or personal life.
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