emotional intelligence

Apply the concepts of emotional intelligence and personality to leadership.
Consider the following scenario:
A CEO with high emotional intelligence took over a medium-sized company. He had the vision to build the company, move into the global market, and merge into integrative markets and decentralized operations. His attributes were warm, generous, people-oriented, imaginative, daring, and humorous. His enthusiasm was boundless and spread like wildfire. His vision enabled him to focus on the long-term goals, and he celebrated the small wins with his colleagues. He was encouraging and open-minded. He surrounded himself with a diverse group of talented people, empowered them, recognized their strengths, and used this to motivate and inspire. He challenged the process, yet walked the walk and talked the talk. He had personal will and humility and acknowledged his mistakes. He recognized that charting a different course did not mean failure but renewed energy. He built the company over a 20-year span into a recognized leader in the industry. However, it was time to retire and turn over the reigns.

The successor was a CEO with low emotional intelligence. The new CEO was bright and had amazing technical skills. He was chosen for his perceived confidence, trustworthiness, and political savvy. However, he was characterized as loyal, stiff, realistic, and more task-oriented. He had a tendency to place blame on others, micromanage, and had difficulty reading people. He was oblivious to his effect on others and the change in culture. He centralized decision making due to his need to micromanage and his lack of trust in others. Within three years, the organization was failing.
What does this scenario reveal about the relationship of emotional intelligence, personality, and leadership? Examine this question through the elements of emotional intelligence and the differences between managers and leaders. Be sure to include research from scholarly sources in your discussion.

Be certain to integrate the readings and research from the online library to support your opinions. You must cite your sources in text and include multiple references in addition to the textbook for your initial response and your replies.

Post your primary response. Be sure to review your writing for grammar and spelling before posting.

Read any postings already provided by your instructor or fellow students. Read and respond to the conclusions drawn by at least two of your classmates. Remember to read the feedback to your own major postings and reply to it throughout the module.

See the Course Calendar for due dates for posts and responses.

This discussion is adapted from the following:
• Pitcher, P. (1999). Artists, craftsmen, and technocrats. Training & Development, 53(7), 30–33
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