BUS610 Week 3

“Over time, conflict has been viewed as something to be avoided or eliminated, as inevitable but manageable, and even as a driving force that leads to innovation and much needed change” (De Dreu & Van de Vliert, 1997; Fink, 1968). Conflicts are a part of every company, organization and business that is in operation and unfortunately there are no ways to avoid when conflicts arise. One major contributing aspect that leads to conflicts in the work environment is background and diversity. No matter where one is working there are going to be other individuals that come from different work backgrounds and culture diversity and even though this is a good thing it can easily cause conflicts to arise. When a conflict does arise
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