hrm531_r7_study_guide_week1

o    Discrimination

o    Employment laws

o    Civil rights

o    Title VII

o    Thirteenth and Fourteenth Amendments

o    Equal Employment Opportunity Commission (EEOC)

 

·         Ch. 13

 

o    U.S. industrial relations system

o    Collective bargaining

o    Union organization

o    Bargaining impasse

o    Mediation, fact-finding, arbitration

 

·         Ch. 14

 

o    Dispute resolution

o    Grievance procedures

o    Progressive discipline

o    Employment at will

o    Judicial exceptions
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