IT284 Week 4 CheckPoint - Defining the Customer

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Write a 200- to 300-word response defining the various external customers found in computer support. How are these customers different from one another? How are the expectations of computer support different among various external customers?

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Defining the Customer
An external customer is any non-employee who include clients or customers of an organization (Beisse, F., 2010). LeBoeuf (1990), "external customers are the people who buy your goods and services and who make payday possible” (para. 3).
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