IT284 Week 5 CheckPoint - Operational Differences

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IT 284 Entire Course Link

https://uopcourses.com/category/it-284/

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Write a 200- to 300-word response identifying how the tasks of an internal and a frontline computer support technician differ. How do these differences affect the level of employee satisfaction? What factors are involved when satisfying your employees? Explain your answer.

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Operational Differences
The internal support technician has the role of servicing both internal and external customers. This will have a huge impact on the ultimate level of customer service and what kind of satisfaction has been provided within the organization.
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