Achieving Market Share in Healthcare Organization.DOCX

Achieving Market Share in Healthcare Organization

Achieving Market Share in Healthcare Organization

Student name

Professor name

Course name

October 8, 2016



            It is desirable for every organization to achieve both high-level customer satisfaction as well as the profitability. However, it is not easy to get both of them because if a firm had completed the superior customer satisfaction it does not index that the same business is enjoying the high profitability and vice-versa. Although there is a belief that both should achieve yet the fact is profitability gave the priority because an industryhas measuredby the data of financial profitability and customer satisfaction just acts as the supporting activity(Timothy Keiningham, 2014).

Relationship between Customer Satisfaction and Profitability

            Consumer loyalty has turned into the most broadly utilized metric as a part of organizations' endeavors to gauge and oversee client loyalty. Notwithstanding, individuals have found that
Powered by