1. Diversity involves having a group of a wide variety of people from different backgrounds all working together towards a common goal without giving any one member an advantage or disadvantage over the other. In relation to Human Capital Management diversity can present many challenges and provide room for potential problems. It is the responsibility of this department to manage the relations between all employees as well as help to resolve any conflicts that may arise. Having a more diverse group of employees is better for the business to get different viewpoints and approaches based on individual experiences and backgrounds, but this can cause tension from employees not seeing eye-to-eye. The case study showed me that people will act differently depending on the situation and are mostly out to look for ways to better themselves and some may or may not care about properly managing diversity.