HRM 326 Week 3 Individual Quiz

1.    _____ refers to the collection of information – including what, when, how, and from whom –

that will be used to determine the effectiveness of the training program.

A) Training effectiveness

B) Training outcomes

C) Evaluation design

D) Training evaluation

2.    _____ can be used as a "dress rehearsal" to show the program to managers, trainees, and

customers.

A) Evaluative training

B) Summative evaluation

C) Formative evaluation

D) Pilot testing

3.    Identify the third level outcome amongst the following Kirkpatrick's four-level framework for

categorizing training outcomes.

A) Results

B) Behavior

C) Learning

D) Reactions
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