BSHS 305 Week 3 Quiz

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 BSHS 305 Week 3 Quiz
 

Complete the Week 3 Quiz.

Click the Assignment Files tab to submit your assignment.

Week 3 Quiz

                                                                                                            

Select the correct answer for each question by highlighting your choice.

 

 

 

 

The term client refers to all of the following EXCEPT
 

 

individuals, family, and neighborhood
 

 

the working poor, AIDS patients, and the underclass
 

 

Hurricane Katrina victims, Oklahoma City bombing victims, and Mississippi River flood victims
 

 

students, teachers, and coworkers
 

 

 

 

 

 

Two components of a problem are
 

 

a description and a course of action
 

 

a situation and a difficulty
 

 

an unsettled matter and a demand for services
 

 

determining who the client is and what the client needs
 

 

 

 

 

 

Which perspective is useful in determining client needs?
 

 

Hierarchical needs
 

 

Conflicting needs
 

 

Developmental process
 

 

Meeting needs
 

 

 

 

 

 

Client satisfaction is related to
 

 

making new friends
 

 

talking about problems
 

 

solving problems
 

 

making more money
 

 

 

 

 

 

Central to understanding who a client is and what problems are encountered is the idea that
 

 

everyone is a client
 

 

problems are a normal part of life
 

 

resources are critical for success
 

 

the support network must be utilized
 

 

 

 

 

 

Encouraging responsibility and promoting self-help are
 

 

the focus of questioning
 

 

supported by the office setting
 

 

the result of listening
 

 

the goals of the helping process
 

 

      

 

 

 

A strategy or technique that helps a client become more comfortable with the setting and the helper is
 

 

questioning
 

 

listening
 

 

handshakes
 

 

icebreakers
 

 

 

 

 

 

The stage during which goals are set is
 

 

exploring the problem
 

 

termination
 

 

intervention strategies
 

 

client arrival
 

 

 

 

 

 

Examples of questions that are helpful and appropriate include all of the following EXCEPT
 

 

Could you tell me a little about yourself?
 

 

Why did you do that?
 

 

How long have you been ill?
 

 

How does that make you feel?
 

 

 

 

 

 

It is difficult to predict
 

 

what the client will need for prenatal care
 

 

what the client will experience as a problem
 

 

how the problem influences culture
 

 

how the person will use resources
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