BSHS 305 Week 3 Quiz

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 BSHS 305 Week 3 Quiz

Complete the Week 3 Quiz.

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Week 3 Quiz


Select the correct answer for each question by highlighting your choice.





The term client refers to all of the following EXCEPT


individuals, family, and neighborhood


the working poor, AIDS patients, and the underclass


Hurricane Katrina victims, Oklahoma City bombing victims, and Mississippi River flood victims


students, teachers, and coworkers






Two components of a problem are


a description and a course of action


a situation and a difficulty


an unsettled matter and a demand for services


determining who the client is and what the client needs






Which perspective is useful in determining client needs?


Hierarchical needs


Conflicting needs


Developmental process


Meeting needs






Client satisfaction is related to


making new friends


talking about problems


solving problems


making more money






Central to understanding who a client is and what problems are encountered is the idea that


everyone is a client


problems are a normal part of life


resources are critical for success


the support network must be utilized






Encouraging responsibility and promoting self-help are


the focus of questioning


supported by the office setting


the result of listening


the goals of the helping process






A strategy or technique that helps a client become more comfortable with the setting and the helper is














The stage during which goals are set is


exploring the problem




intervention strategies


client arrival






Examples of questions that are helpful and appropriate include all of the following EXCEPT


Could you tell me a little about yourself?


Why did you do that?


How long have you been ill?


How does that make you feel?






It is difficult to predict


what the client will need for prenatal care


what the client will experience as a problem


how the problem influences culture


how the person will use resources
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