✅On this page, you will find the terms and conditions of our store -> TERMS AND CONDITIONS
✅WHAT DO THE WHITE LINES WITH YOUR LOGO IN TRANSPARENT ON THE PREVIEW IMAGES MEAN ?
- This is a watermark, it protects the preview images from being stolen, it is not on the PNG / MOV images after purchase.
✅HOW LONG AFTER THE PURCHASE, WILL I RECEIVE MY PRODUTCT(S) ? WHERE WILL I RECEIVE MY PRODUCT(S) ? HOW DO I DOWNLOAD MY PRUDCT(S) ?
- All answers are on my Tuto
✅WHERE WILL I RECEIVE MY PRODUCT(S) ?
- In the email address you provided when you purchased.
✅HOW DO I DOWNLOAD MY PRUDCT(S) ?
- In the email received, you have a "Download" button.
✅IF I LOSE MY PRODUCT(S), CAN YOU RESEND THEM ?
- Yes, contact me and specify the email used during the purchase, I will send you a new email for free.
✅I BOUGHT IN YOUR STORE BUT I RECEIVD NOTHING. HOW TO PROCEEED ?
- 1) Make sure that the amount has been deducted from your paypal or bank account. (The files are automatically sent when the payment has been received on my side)
- 2) If the amount has been deducted, check your spam tab in your email box.
- 3) Nothing in the spam tab? Then send me a private message on Discord or my email (loloverlay@gmail.com) with the email address used during the purchase (important)
Sometimes paypal withdrawals are made a few weeks later, this comes from your paypal account which is not "verified".
> Here is an example of the email I receive when this happens :
"Hello LoLOverlay,
MR X (xxx@gmail.com) has sent you a deferred payment of $49.99 USD.
*You will receive the money in about 6-10 days (estimated date: 12/13/2021 - 12/17/2021). *
We recommend that you wait until you receive the money before shipping items. We will send you an email when this deferred payment has been credited to your account."
✅THERE IS NO BUNDLE FOR THIS PRODUCT, ONLY INDIVIDUAL PRODUCTS, WHAT IF I WANT ALL PRODUCTS IN A BUNDLE?
1) Add each product to your cart.
2) Validate your cart.
3) Pay your cart, you will receive an email with all the products to download. 