FAQs

Where’s my discount code?
Discounts are available to subscribers of my email list. Sometimes the email with the code can take a while to get to you, based upon the processing capacity of MailChimp (the email service I use). In the meantime:
- Make sure you the email address you typed into the sign up form is correct
- Check you've confirmed your subscription to the email list via the initial confirmation email sent after signing up
- Check your spam or junk mail folders
- If you're using Gmail, check your "Promotions" folder
If your email still doesn't show up, send me a message and I'll look into it.

Do the presets work with Lightroom Mobile (iPhone, iPad, Android)?
Yes, but with a specific setup. You can synchronise Lightroom presets between desktop, mobile and tablet devices; however they must first be installed on the desktop version of Lightroom CC (new version, not Lightroom Classic). You can then continue to use Lightroom Classic or Lightroom CC and sync your photos as normal. There is no Lightroom Mobile only presets option, unfortunately.

What format are the Lightroom presets in?
All the preset packages include both .xmp and .lrtemplate formats for current and legacy versions of Lightroom, respectively. Instructions for how to use these formats are included in the download.

Will the presets work with Lightroom 5?

In theory the presets should work (.lrtemplate format), as the adjustments they’re making are all traditional development changes. However, I am unable to test them with continual OS updates, as I do not have access to Lightroom 5 due to it being discontinued in 2015.

If possible, it really is worth considering upgrading to the latest CC version as it's considerably faster and supports newer cameras. I understand it’s now subscription based software, but that means you will always have the latest developments of the software when they’re released. Of course make sure to double check the specs of your computer to make sure it’s compatible, because a significant change they made, was to rewrite it in 64-bit architecture.

Is URBAN CHROME vol.2 a replacement to vol.1?
No, it is not. URBAN CHROME vol.2 is an extension to the successful vol.1 Lightroom presets. Both volumes offer differing styles and are in compliment to each other.

Do the LUTs work on mobile?
The CINE SCENES LUTs come in .cube and .3dl formats. If your video editing app supports import of these LUT filetypes, then yes, they will work! Two notable apps to use on iOS are Video LUT and LumaFusion. Premiere Rush unfortunately does not support LUTs.

Do the LUTs work with iPhone footage?
Yes! They work exceptionally well with iPhone footage. For even better results, I recommend shooting in a flat picture profile via apps such as FiLMiC Pro or Moment Camera. If using the native camera or picture profile from your smartphone (i.e. full colour, contrast and saturation), you may wish to reduce the effect of the LUTs to about 75% for optimal appearance.
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