Leadership Development: Managing Conflict - The Series

This is  a series of 3 modules focused on "Managers as Conflict Resolutionists" in the series -  Leaders Guiding Leaders for Sustainable Success. 

The objective for this session is to Introduce (Re-acquaint) Participants with Communication Strategies to effectively interact with peers or staff when challenges need to be managed effectively.  Topics in this series of 1-1.5 hour sessions include...
•Implicit Bias
•Being Prepared When It Comes… And It Will!!!
•Owning the Resolution
•Getting to the Root Cause of the Matter

Intended outcomes are...
•Explore how we tend to filter relationships based on our experiences (or lack of) with others
•Show participants that conflict does occur when we are not clear in our message delivery (direct or indirect). 
•Understand how to frame the dialogue and/or meeting with the people / individual where you are is important. 
•Delve deeper into what makes an effect leader is understanding accountability and expectations. Sustainable success is based on understanding how to position and evolve.  
•Participants will be introduced to the key tools for mediating conflict in the workplace.   

Your Registration Fee includes...
3-1.5 hour virtual live workshop
Session Workbook
DiSC Proactive Conflict Profile
3 - 30 minute coaching sessions

*If you have not completed your DiSC Assessment, notify our representative at 954-476-3525 for further instructions.  You will need this document for the session.  And it must be completed prior to the session.


“This Program, ID No.  535040  , has been approved for     3.25     HR (General)   recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®). “

·  Please Note: The mandatory language and disclaimer must be used in close proximity to the official Approved Provider Seal.

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